Very experienced, friendly and helpful people. All I wanted was a «splitter» to connect my TV and Monitor to a computer at the same time without having to reconnect one or the other. No luck at Walmart. Then, I spoke with 4 people at Best Buy, who wanted me to spend $ 70 to purchase something that would work. Geek squad? I thought NOT! I’ve done this connection before with cable TV years ago and knew I couldn’t just be inventing something new here. After explaining my idea to the Radio Shack sales person, he knew exactly what I was looking for by some other name. In the end, it works great and at a much more reasonable cost. Thank you!!!