Pei Wei

I ordered food online to be ready at 7:30, arrived at 7:40 and it still wasn’t ready. The lady doing to go was very rude and practically threw my food at me when it was FINALLY ready. While waiting for my order a lady brought two plates to the front both with baby COCKROACHES on them which is the number one reason why I will NEVER order from here again. DISGUSTING. Cannot even eat the food I spent $ 20 on because of disgust.

I received my Ginger Broccoli meal, it was 80% rice, with a few pieces of overcooked broccoli, but enough shrimp. There should have been 4 times the amount of sauce on it. It was dry. I would not go there again. On the plus side they were nice, and fast, I was the only customer there for dinner at 5pm. The crab rangoons were very good. Better to try the one at East Boca, but the East Boca store makes a lot of mistakes. If you must go, ask for extra sauce and vegetables. The vegetables will be overcooked. And you will get so much rice you will need to throw some away or share it with your dog. You would be better off going to Habit next door, they are fantastic.

Don’t look for any Chinese chefs HERE, all American’s working hard to save money to buy a BEER…
I rhyme my reviews
Kidding aside
Everyone is friendly and kind and happy to serve you
5 for fast food category
Pad Thai pleased…
Standard soft drinks like Wendy’s
Plenty of parking this side of plaza
Friday night and started to get a ok crowd at 5:30
But still plenty of tables vacant
I’d return
I recommend…
They bring your meal to the table
The cashier gives you a number for your table
Don’t look for a garbage
The service includes a bus person

A little slow but it’s not fast food. had Wasabi sushi. taste great with red wine. Clean atmosphere. .space was plenti. Wife had a rice bowl she loved it. Moderate pricing. 15 each.

I never write a bad review but I can’t get over how bad the food and service is here. Do yourself a favor and skip this place.
The staff is not very nice and every time they screw up an order they don’t seem to care at all. Call and ask for a manager they will keep you on hold forever until you hang up. I gave it another try yesterday and as usual the food is so over cooked you can’t eat it. Oh and they forgot the lettuce in the lettuce wrap. I told someone at the counter and they had no response but there manager was not currently available. It was so pathetic I left and will not go back.

I love Pei Wei. The food quality and service is always consistent and the food is always great for the price. Is Pei Wei a 5-​star gourmet Asian restaurant like you’d find in New York or San Francisco? No, of course not. But the food is tasty and the quality is consistent. The prices are great too! I really like their new sushi offerings. Really great sushi at a great price :)

The food was nothing special. The kids like it but…
My order was very late in coming out while everyone else was already eating. And, they messed it up and by the time they fixed it, everyone else was done.
Seriously, I think the food is overpriced for a dish that’s mostly rice.
If the kids want to come here again I will go, but I won’t be suggesting it on my own.

No more cilantro? Ordered Carmel chicken and they don’t use cilantro anymore and they started using mint. Gross. Hope they are not getting cheap because we already have a Panda Express.

Don’t leave your food not even for a second.
I got up to get a fork and when I came back they had taken my food away and stacked it with the trash. The bus boy didn’t even look around to see if I was still there. I was 15 feet away getting a fork. In less than 10 second they had taken my food and trashed it.
When I asked to speak to a manager the manager, D. Perez came out AND DEFENDED THE EMPLOYEE FOR TAKING MY FOOD AWAKE! He said the bus boy was doing a good job and being so fast. Keep in mind I got up TO GET A FORK and was gone for less than 10 seconds.
I couldn’t believe he was defending the employee. I asked him to please remake it because I had not finished eating.
Then I waited for them to make another one, and they did not even check the order and made something completely different from what I ordered. So I had asked them to remake it again. So I had to wait for my food, not once, not twice but three times!!!
So to recap:
1– They trashed my food when I went to get a fork
2– The Manager defended the employee who trashed my food, saying he did a good job.
3– I had to wait for my food to be made —3— times.
UPDATE:
But it didn’t end just there. I told the manager when he gave me my food that I was giving him a 1 star review on Unilocal for defending the employee who trashed my food and he completely SNAPPED on me. He started yelling at me from behind the counter. He said, «I HOPE THIS MAKES YOU FEEL BIG!» «I HOPE THIS MAKES YOUR DAY!»
So in addition to the list above, I got yelled out while leaving by the manager on duty for telling him I was going to write this up on Unilocal

I went in there one evening to pick up a takeout for pepper steak and rice noodles, and got cold, raw broccoli. Yuck!

Food was fresh and served up quickly. I try not to do a lot of fast food these days but Pei Wei is a nice in between for fast food and a more expensive sit down/​waited on restaurant. Vegetable egg rolls were particularly tasty. Really nice website preordering for pick ups is a nice addition. Put together the perfect combo and have it ready and waiting when you get there.

I gave this ONE star (wish I could give it a half of a star). I tried this restaurant a few years ago. At the time it was awful (ok maybe not if you don’t have a palate or tastebuds left). Decided to give it another try at this new location. Much to my dismay it still is Awful. Will never, ever eat at another Pei Wei. I should have learned my lesson the first time. I guess I have a better palate then most since I just cannot understand what people rave about here. I should have just thrown my $ 28.00 out the window.

Just 10 minutes ago I decided to kill 2 birds with 1 stone and get dinner for tonight and lunch for tomorrow, since I know I’ll be too busy working to make anything.
I got the caramel chicken broiled not fried and Thai chicken lettuce wraps. Fast and great service! I walked to my car and an employee came running to my car. They realized my order was made wrong and went above and beyond to fix it. He saw I was still working on my phone and told me to stay put and he actually brought it back to me at my car!!! That’s what I call great customer service!
The fact that they fixed the mistake in 2 minutes and I didn’t even realize it was wrong because it looked right… I guess it was fried instead of broiled. That makes me want to go back!
Not to mention the food is really good and somewhat healthy for being «fast food».

This was our first visit to a Pei Wei and I was curious to give it a try and I’m really glad we did. We dined in and had the crab rangoon, crunchy wasabi roll, kung pao chicken and the thai lettuce wraps. All the food was delicious and it also came out super fast and hot. The staff was also excellent and right on point with bringing out the food, clearing the table and bringing out a take out bag without us having to ask and joking with us. We found a new favorite place and look forward to going back!

I’m not a fan of chain restaurants but gave in after having walked a mile in horrible sandals from a car dealership as we needed new tires at the wrong time! Lunch time!
Pei Wei in a way reminded me of Moe’s and Panda Express, floor plan wise, but the menu was surprisingly attractive compared to Panda Express. Totally different genres and definitely not served like greasy MSG laden food.
The Mango California roll was unusually delicious as I am a fan of both but never had it together. Pei Wei Spicy wok entrée was really good but not as spicy as I had hoped however it was good enough for my husband who has a lower tolerance of spicy foods. The vegetable spring roll wasn’t as good though as it made me feel like I had to clear my throat constantly. Probably will try the pork dumpling instead next time.
After this awesome experience, I would definitely come back and not necessarily categorize this as a «fast food chain».

Super clean and new Pei Wei with tons of windows and light in this restaurant. You can even visit the Trader Joe’s before or after your meal.
I started with the 4 piece Teriyaki Crunch Roll — Mango California Roll topped with crunchy tempura flakes, drizzled with sweet teriyaki sauce and wasabi aioli, with a side of wasabi, ginger, and soy sauce — and it was very fresh, just like ordering at a sushi restaurant.
I then ordered the chicken wok with mongolian sauce on white rice and other than being a little heavy with the sauce, the dish was very good.

The lettuce wraps are amazing and so is the Dan Dan. The sushi is awful. I had the wasabi crunch roll and is was bland and definitely not fresh.
Besides the sushi being awful, which isn’t the end of the world, the silverware is gross! Every time I’ve eaten there, I’ve pulled 5 or 6 different pieces of silverware with food stuck on it. It churns my stomach. Clearly the kids they hire don’t value cleanliness.

My friends and i picked up some food for a fast on the go bite. The food was just good. Nothing outstanding. My crabmeat ragoons were not very good at all. I do better when i make them myself. So good for a quick bite but nothing to rave about.

Clean, cool, modern, staff was friendly. Pad Thai was delicious, spring roll was crispy and good. We got the teriyaki sushi which was disappointing.
2 meals, 1 sushi roll, 1 spring roll, 1 egg roll and 2 drinks was $ 30. Not $$$ but not $…what WAS cool was the we both had food to eat as left overs the next night.
All in all we will be back. I can only give 4 stars because the sushi was terri8. Ok I said it. I said earlier that the sushi was disappointing but in truth it was terrible. The other food items were very good.
Also the STAFF WAS AWESOME. Thank you for being attentive and friendly.
We will be back. Thanks!

The best Kung Pao Chicken!!! And, it’s under $ 7!!! I just checked out this new restaurant that is part of the Pei Wei chain. I just loved it. I actually was a bit worried when I didn’t see Chinese people cooking or eating at this Chinese restaurant when I walked in. However, unlike my fellow Chinese people who like to over sauce their dish and use MSG, the ingredients here are fresh. It was probably the healthiest Kung Pao Chicken I’ve ever had.