Denton Taxi Cab

CALL ZIP TRIP INSTEAD!!! Denton taxi did not show up when I called and waited 30 minutes. ZIP TRIP showed up in 15 minutes.

I ordered the cab online, message said «submitted» — I called at pickup time to see if they were coming and the guy asked if I got a confirmation. I asked «what do you mean?» I only got a message saying «submitted» — — there was nobody on the line suddenly. Then I called back, he answered and hung up. I don’t recommend wasting your time with them.

Should have read and heeded reviews. Into my second hour of waiting and they won’t answer the phone, and it appears they are the only local service. Wouldn’t be so annoyed if I didn’t have an important prescription to pick up. Unfriendly and incompetent — double whammy.

I should have read the other review. I needed a local Taxi to get to an appointment. Gave them my location and they said it would be 30 minutes… They never showed up! Thanks for making me late Denton Texas Service people… I am going to tell way more than 10 people about this experience!

STAY AWAY! Do not call this number, it is a complete bogus service. I’m a college student at UNT and I was looking for a decent cab service and the first time I called no one answered then I called back a little later and a man answered the phone and so I reserved a cab to pick me up at 3:45 outside my dorm, well it never showed and I called multiple times to see if they were on their way and then to find out why they didn’t come but no one answered! So I’m pretty sure this is just a prank set up by some lame individual, who I feel sorry for. If you are reading this please learn from my mistake and don’t even bother calling this «cab service.»
— — — I wish I could give this negative stars!

If I could give less stars… I would.
No one should use this service. These are people are the epitome of unprofessional. Called for a cab a couple weeks ago, not too many around the area that do a local cab, but they said they would pick us up an hour from when I called. That was perfect. They said the cab driver would call me when they got to my place. An hour and 10 minutes pass by, so I decide to give them a call…
The guy I talked to, answered again, and told me he would transfer me to our cab driver. After 1 min of ringing, it goes to his voicemail. Hmm… So, I call the cab company back, they REFUSED to answer my call. I must have called 5 times and it just kept ringing and no one would pick up. After getting upset, I calmed down, and had my friend call. They pick up right away… And it was a different guy. We tell him the situation and he has the nerve to tell us they just switched shifts and he had no idea what we were talking about. There wasn’t a note or a scheduled pick up for us at all. The guy we talked to supposedly had left for the night and failed to mention anything. I guess they have no means of communication from shift to shift. Then they said no one was available at that moment and it would be about an hour until someone showed up. At that point, we just said forget it.
This company is awful, I do not know even know why they advertise the service that they are supposed to provide. They are liars, don’t care about people who want to pay them money for a ride, and then ignore you. No one should use this awful «cab company». Do not waste your time expecting a ride, good customer service, or anything a business, that deals in customer service, should do.