Autozone

I called an Autozone up the street to see if they would replace both of my burnt out brake lights, and they said they only did so before 6pm. So, I called this one and the owner was willing to do it on the spot, at 8pm. I just paid for the bulbs — around $ 8. I was so relieved and a weight was lifted off my shoulders.

Dead car battery… Called my local AutoZone to ask if they could replace it if I brought it in. Provided year/​make/​model and they confirmed that they had the battery in stock and that they could replace it this evening if testing confirmed it was dead. Had a friend jump my car and parked it at Autozone. They tested my battery, confirmed it was dead, and told me they could not replace it. I reminded them that I just called 30 minutes ago, verified that the number I called was indeed their number… They all just sat around and looked at each other shrugging their shoulders. 20 minutes later, they agree to replace the battery.
When you have a dead car battery on a Monday night, you don’t need the runaround.
The four stars is purely because the manager who did ultimately replace my battery was polite and willing to do the job.

I bought tire chains from this Autozone. I put them on exactly as the instructed me. I lost one in less than 24 hours and they will do nothing about it
Update. The manager help me contact the manufacturer of the chains and they replaced the lost one at cost. I still regret that I was charged anything for the faulty product, but AutoZone seem to do what they could to help me

Don’t follow their advice. Avoid this Auto Zone. You’re better off driving across town. Brought my car in for a diagnostic. The attendant rolled her eyes when we asked, we basically had to do it ourselves. Said it wasn’t my battery and that they don’t do alternator diagnostics. Wouldn’t jump my car afterward. Took it to my mechanic– it was the battery!
Worthless. That trip wasted my time and wasted my money, as my mechanic charges more for a battery. Terrible.

Since the majority of my life I lived in the south, I noticed this one particular thing– how cars were only issued one license plate– for the rear of their car. However, I always noticed that when I would get a new car, they would come with a removable front license plate holder. As I grew out of my teens, the need for a front vanity plate diminished, throwing it away every time I got one.
I laughed when I arrived to the DMV in Colorado, and they issued me two plates– one for the front, and one for the rear. I thought about just putting the one for the front of the car on the dashboard, but that would be tacky. I figured going to a place like Autozone would fix the issue. Unfortunately, that was not the case.
I think this is the closest location to the apartment. When I pulled up, it looked like a K-​9 unit training ground. The cops were walking their dogs, and there were about 4 cop cars total. There was also a Pizza Hut sharing the parking lot. I just needed a license plate holder, and a few tire air caps (looked like I managed to lose some caps).
I walked through, and believe it or not, their impression was less than impressive. They had plate holders for motorcycles, some skull and crossbone stuff, and whatever. You would think that a car parts place in a state that requires front plates would have more of these in stock. I guess that was a stupid assumption. I guess I will have to go to a Ford dealer to get one.
I did get to find some tire caps, which were like $ 2. I then went to check out, as I really couldn’t find anything else for my car. When I checked out, the cashier wasn’t too amiable, and he almost seemed appalled that I only got one item, for that cheap. Well hell, I surely would have spent more money if they had what I needed? Why am I the bad guy? Whatever.
I grabbed my caps, put em on the car, and watched the K-​9 take a piss on the fence. That was the last time I ever go in that parking lot again!

Preparing our vehicle for a road trip and headed to autozone expecting to purchase some items and spend half the day diying the installs. The entire crew exceeded expectation with their friendly service checking and installing numerous items. Jonas was particularly pleasant and helpful. Thank you Autozone! You have become our go to place from now on.

Nice staff. Few items were missing sale signs. Staff helped out. Clean and friendly.
Not many windshield fluid options.

Went to this store yesterday. The gentleman (forgot his name) who helped me out was great. He recommended a cheaper alternative to my broken headlight and then came out and installed it for me. I’ll go here again.

Went above and beyond!
My car broke down in their parking lot because I had a broken belt. One of the employees, Nick, took the time to look at my car and he even tried to put in a new belt! He went above and beyond trying to help me. The rest of the employees were sympathetic to my situation, but Nick really genuinely wanted to help and spent a lot of time in the cold, wet, and snow, wrestling with my dirty engine to get the belt put in. He was a very calming presence in a stressful situation, and I really appreciated the help. I will only shop at this Auto Zone when I need something, purely because of the genuine and impressive customer service experience I received.
Thanks again, Nick!

Hire More People. Layout is good and Prices are what you expect from Autozone.

I just got off of work. My air conditioner in my van is broken and it is over ninety degrees. My driver side rear brake light was broken. I found out about it yesterday when the police stopped me to let me know. With no ticket given, I promised to get it fixed. It has been a long day, I am tired, and although I am very tempted to go home, instead I stop in at the AUTO ZONE, store 810, located at 4585 E. Colfax Ave. in Denver.
Martin O. Wow. Martin O. was the sales staff person who helped me. He was quick, professional, knowledgeable of the store’s stock, and answered every question I had, plus he provided me with more information I needed and was not aware of.
As I was paying for my merchandise, thinking to myself, after the sun goes down, I could go to work on my van, talking myself into doing something I knew nothing of, Martin O. said he would change the bulb. But beyond the offer I needed, he said it so casually and yet competently.
«Really?» I asked, surprised.
Martin O. made the sale. He could have stopped there. I would have been happy that I did not have to shop around to look for what I needed. My car was parked in the sun on a hot enough day. Would he really go outside on a day like this to replace a car part?
«Sure.» He said.
Wow indeed. Thank you Martin. I want your company to know that you went above and beyond and I appreciate your service. To show my gratitude I am sending this letter to your corporate headquarters.

Nice but ineffective clerk cost me an hour and a half of my time.
Needed some new windshield wipers and refused to pay the dealership 4 times more than the purchase price of the part. Went to Autozone and a nice clerk pointed me to what were supposedly the right blades. Bought two and returned to work to install. The first one took me 1 minute to put on. The second one I struggled with for 45 minutes before admitting defeat and driving all the way back to the store the next day.
The manager who I talked to was nice. Examined the blade. Looked it up on his computerized list and told me that I had the wrong model and that’s why it wouldn’t work. Gave me the right one and it took one minute to install.
So. .. what to do, what to do? Blame myself for struggling for so long? Blame the nice clerk who didn’t check the blades I’d picked?. .. I’m going with blaming the other guy. Yup. Life’s more pleasant that way.
Signed,
David «Who’s Not Going To Heaven» M.

Best car shop around Downtown. They don’t carry a lot of lighting elements, but Pep Boys does. Everything else, they have. All the staff is knowledgeable and friendly.

Going to an auto-​parts store can be fun when you’re looking for miscellaneous parts for any number of projects. Unfortunately I can not say my trip to this store was fun in any way.
My Jeep is 8 years old and has been amazing to me. However, after 8 years I made the mistake of leaving the lights on one stormy night and my battery was sadly not able to recover, despite really excellent efforts to jump it.
I made the quick trip to Auto-​zone and much to my surprise, the staff was less than eager to help me. The gentleman at the counter was busy with another customer, but the other employees saw me and yet made no effort to assist. After standing in line patiently for much longer than necessary another employee finally came over to help. I was pretty sure about what I needed and it’s a good thing, since my questions were answered with a smirk and an attitude of annoyance.
At no point was I offered free installation or even asked if I needed assistance, which was one of the reasons I was coming here (just in case). In the end, I did not need their assistance or the attitude from the employees. I will be turning in my old battery for the 12 $ credit, (which I read on the receipt and was not informed of when making the purchase) and then promptly shopping somewhere else.

This Autozone typically has what I need. The last purchase was a tire pressure gauge. The staff is accomodating and helpful, although usually I browse around a bit until I find what I want. I’ve also had success with buying a few tools here, like screwdirvers or sockets. I would recommend this store to anyone in need of basic car maintenance items or maybe that replacement part, but (as you know) you might want to call ahead first.

Twice I’ve come here to get readings on my civic for engine light issues. I never felt any pressure to buy anything, never had to wait more than a few minutes.
Last week I bought a new battery and they installed it for free. I don’t know how to install one myself, nor do I have any handy friends here yet cause I just moved… so I’m guessing that saved me about $ 30 – 40 in installation. I couldn’t find anyone to install a battery for free in CA, so I’m pretty happy with this experience.

Although they MIGHT have windshield washer fluid, they are woefully under-​stocked on all other things for your auto.
Additionally, they don’t have any books out to look up your part number, which is pretty aggravating when shopping for windshield wipers, oil or air filters, etc.
Of course, you could always try to ask an employee… if you are willing to wait in line for hours and then deal with their surly/I’m-too-cool-to-work-here attitudes.
The final straw was finding used batteries for sale on the shelf, leaking acid out the bottom of the box. Ridiculous.
This review isn’t based on a single visit. I used to live on Cherry Street so I came here frequently because of the close proximity. Everytime I did, I kicked myself because I’d have to leave empty-​handed and go to another store.
Trust me. Don’t waste your time.

Wow we wow wow. This place took great care of me on my first visit that I spent 2 hours there the following weekend in the cold 20 degrees tops learning how to play with my fuse box and change the brake light lamps. My first visit, one of the Managers, Patrick I think his name was, checked my «check engine» light for free and we found that the gas cap was loose and emissions were leaking. $ 6 later, engine check light was all good. I would have spent easily over a hundo tinkering with it at the Toyota/​Lexus dealership. Thank you Patrick!