Bed Bath & Beyond

While the store has good selection, the cash registers are always out of control, understaffed, slow, and long waits. I would avoid this store unless you have a lot of free time to spend

Today I had my boyfriend go to BBB to get a pizza stone. I had a 20% coupon I got from in the mail. Sense I did not plan for him to go there today I did not give him the coupon. Instead I took a picture of it and emailed it to him. It was very upsetting to hear they would not accept this form of coupon. I understand this was our fault of communication and I did not give him the coupon. BBB passes these coupons out like crazy. I do not understand why they could of not accepted it. I get one almost every month. It was more so the principle in the matter.

I can usually find what I am looking for at this place. They have a large assortment. Last time I was here they had large clearance areas through out the store. Plus I get their coupons in the mail on a regular basis and they are very generous with accepting coupons.

Last night I went to have some help ordering items from their online as most of the stores do not carry what I was looking for. When I was put in touch with Jennifer, she helped me out wonderfully. I explained to her the crazy shipping situation in my county. Their online customer service wasn’t being clear and didn’t answer my questions directly. They said no shipping to post office boxes yet they use UPS, FedEx AND USPS. Well USPS has post office boxes where I live, most people in Summit and Eagle counties have post office boxes so them telling me they cannot deliver to post office boxes made no sense. I have dealt with the shipping nightmare for over 10 years here. In fact I once worked at USPS and UPS, so I know the insanity first hand. Jennifer was able to help me order the 3 things I was looking for and was able to have them sent to her store and will have someone call me when they come in (all three items). She also gave me a discount and made sure all my information was accurate in the system and sent the paid invoice to my email. She is what customer service SHOULD be about. Great job Jennifer! I plan to be back to your store and I hope your employees are just like you in that regard!

I just moved nearby a couple of months ago and decided I’d put off the BBB trip long enough. It’s not that I dislike BBB, but I just get overwhelmed in these kinds of places and see too much stuff that I really don’t need (there’s so much of the ‘beyond’ here). Anyway, I mainly came in for potpourri to fill some miscellaneous bowls in my house. I came in armed with my coupons and walked out about an hour later. It’s not that I couldn’t find the potpourri, but geez, this store is HUGE. I’ve been to BBB in other states, but I’ve never been in one that was on two levels. So of course, I had to look around (for future reference, of course). I was surprised to see a health and beauty section (I’ve never seen that before in a BBB). I was also pleasantly surprised to see some VERY nice towels in the bed and bath department. They also had the less expensive varieties, but it’s nice to know this store carries higher end stuff.
I managed to leave only with the potpourri I came in for, but (needless to say), I’ll be back. My poor credit card won’t know what hit it!

I had a coupon and a gift card, so I had several things I needed/​wanted. It’s really difficult to find anything. Everything is kind of everywhere and You just have to lap around several times to fulfill your list. The people working were pretty friendly though. The only thing is, I had to ask for help twice, it was never offered, even when I had passed by the same associates three or four times looking for things.

Horrible new refund policy.
If you do not have your receipt and they cannot find that you paid via credit card (like it was a gift), they will refund or issue store credit LESS 20% of the purchase price; even if the store’s sticker is still on the product and it is still selling for the same marked price.
It is a greedy corporate rip-​off to consumers.
I’ll shop elsewhere… greed and screwing people sucks.

I’m writing this review based on my experience with the customer service center. It was a little hectic and the woman helping me was beyond helpful taking the time to answer all my questions and helping me ship something. Very impressed!

There’s almost no store left in Denver where you cannot find a Colorado flag themed piece something or another. BBB is no different. You can also buy a toaster and dish rags here when you’re deciding between the Colorado flag theme knee high socks or winter hat. Yes there is candy when you check out but no pizza. I don’t like stores with escalators but my boyfriend does.

This is definitely the largest BBB I’ve ever been into… and certainly the most overwhelming.
I’d officially had the last straw with an old pair of threadbare sheets, so I ventured in here for a replacement set. After meandering around looking for bedding I realize there’s an upstairs… say what? The whole downstairs alone is big enough to be a store! This store is definitely going to have what you need. I’d be very surprised if there was anything they didn’t have.
In my opinion, the interior could use a remodel. If you let your eyes wander away from all the goodies, you’ll notice it’s a little shabby and dirty.
And it’s true! As other Unilocalers have mentioned, save your expired coupons. It’s not just this location that takes them — all BBBs will accept expired coupons. I also learned that they’ll offer price adjustments if you’ve forgotten your coupons. You’ll just need to go back to customer service with your receipt and coupons, and they’ll make the adjustment — no questions asked.

Not a whole lot to say about a corporate chain other than it’s a-​ok. Service can vary from time to time, but I always get pulled back in due to the neverending 20% off coupons. The last time I was here I actually called ahead to get items pulled and brought to customer service as I was in a rush that day. I arrived at customer service and literally waited for 10 – 15 minutes as employees walked by me not asking if I needed any help. I can’t even begin to tell you how frustrating that is. It basically defeated my whole purpose of having the items pulled to save time. Otherwise, the store has all the essentials you need, just don’t count on timely customer service should you need it.

For how this place makes me feel (confused, overwhelmed, «I am Jack’s complete lack of surprise»): one star
For how inexplicably happy it makes my GF: five stars
It’s a bed bath and beyond. They’ve got all sorts of confusing things at a wide range of prices, from «wow that’s cheap — like walmart cheap» to «WTF how does a pillow cost $ 200?».
Without this place, my house would be very… camp-​site-​y.

I’ve stayed away from this place as long as I could, but my sister got me a gift from BBB for the holidays and I needed to return it.
Walked in and waited about 15mins to get some help. Took another 5 or 8 mins to figure out how to return the item. Not going to lie, that didn’t bother me at all. It was more about the actual trying to find things in the cluster%*ck of stuff. It looks like a hoarders paradise. Yikes.

Going to CC is not my favorite thing. I hate dealing with the crowds, the parking, the traffic. But when you need a cookie dough scoop, you need a cookie dough scoop.
BBB gets 3 solid stars just for having everything you need to organize, clean, and cook. What got this place a fourth star was the customer service. I can use my entire pile of hoarded coupons even though they’re expired? THANKS. Despite what the coupon says, you’ll let me use more than one? AWESOME SAUCE. To top it off, most of your cashiers will help me figure out what combination of $ 5 and 20% coupons will get me the biggest amount of savings? STAR EARNED.
On this particular trip, I was just looking for my cookie dough scoop. Never you mind that I stood in front of the selection for 10 minutes to decide if I wanted a «small» or a «medium» cookie scoop. (For those of you who are particularly nosy, I got the small. I figured smaller cookies means I can eat more cookies with less guilt.)
uhhh… back to the customer service. I asked a salesperson about kitchenware and he offered to look up items on the computer for online ordering. He was attentive, courteous, and efficient. I really appreciate this particular combination of customer service.

Wow, this place is gigantic. I had never been to a two level Bed, Bath, and Beyond! I recently moved and went from 4 closets to one. So I needed to get creative with my clothes storage options. Not only was I way out of space but I have a bit of a shopping addiction and believe I am building a ‘Caitlin’s Achieves’ that I can never part with. Enter, BB&B I was able to pick up 3 garment racks along with some boot forms and other great storage and closet solutions.
I made an exchange without a receipt and the whole experience was quick and totally painless! Plus you can look at all the ‘seen on TV’ stuff they have here which is quite entertaining, who knew! The store is overwhelming so I shopped their website first so I knew exactly what I needed and was able to confirm online that the store was instock on the items I wanted. Easy, Peasy!

After moving 5 times in 6 years, I’ve made MANY trips to Bed Bath & Beyond. I’ve learned to stockpile the 20% off coupons, as they take them even after the expiration date and you can use one for every time in your order. I’ve also learned that their prices aren’t as inflated as I once thought. It’s comparable to other stores.
If possible, I place my order online and pick up in store. You don’t pay until you pick up, so you can let the staff find the items you need to save you time and keep you from browsing too much. Plus, you can bring those coupons and use them on your online order.
With those coupons, I can also get the best price on replacement cartridges for my SodaStream. Bring your empty one to the Customer Service counter, and they’ll exchange it for a new one without the packaging. The price is lower, and the coupon is applicable.
As for this location, try to avoid it on Saturday mornings. The farmers market makes the parking lot a nightmare. Otherwise, the staff are pretty helpful and the parking is plentiful.

Ive been in here once before. And never knew their was an upstairs. Maybe because What i needed was on the 1^st level. Lots of deals to be had especially if you hold on to those coupons they mail you.
Kind of hard to find an employee if you need one.
The aisles can somewhat be crowded. They have stuff on discount but make sure its not missing anything. They note it on the sticker if it is.

BBB is A-​OK. If you have the 20% off coupons, the prices are reasonable. However, I tend to stay away from the store as I find it overwhelming and annoying. The only reason I stopped in last week was to pick up a bridal shower gift.
If you can wait a few days for your item, there are better deals online on Amazon and elsewhere. Even if you were to use the 20% off coupons.

It’s clear to me: You lead a more exciting life than I do.
For me, BB&B is WooHoo. For me, it’s as good as it gets.
For you. .. not so much (this store’s current rating is 3.5 stars).
Frankly, ma dear, I don’t get it. But I’m willing to accept that apparently it takes less to make me happy than it takes to butter your personal popcorn.
Oyster shucking knives on Valentine’s Day for $ 9 make me happy. An instant read thermometer for the same price brings a smile to my face. Take 20% off with one of their omni-​present coupons and my smile turns into a SMILE.
The folks there have always been nice to me, and the customer service I’ve experienced can’t be beat. So, call me simple. Call me easy. Just don’t call me late for dinner. .. and don’t say nuttin’ bad ’bout BB&B.

Another staple store in Cherry Creek. Not necessarily what one would expect to see in Cherry Creek but BBB and brings the people out in crowds to see the magnificent 2 store display of everything one could ever want and even things we don’t.
The walls are hung with kitchen gadgets, stacked with every color towel, any scent of candle you could want, shower curtain’s-yes they have a huge variety of those too. If you want/​need something for your house, you will most likely find it here. It’s hit or miss sometimes for me, something the prices are too high and I feel a little cheated but overall this place is gadget and home heaven.
Make sure you bring your coupons, they will honor them even if it’s passed the expiration date.