Clean My House

I got my house cleaned for the third time and I continue to appreciate the customer service and quality of the work provided. I love how clean my house is right now and would definitely recommend them to others!

They were terrible! I’m not sure they even cleaned my home. The carpets were clearly not vacuumed and there was still dust/​dirty countertops. I was very disappointed, called them, and they never called back. This is the worst cleaning company I’ve ever been in contact with. This after they cancelled an appointment we’d had for 2 weeks. In addition, they are impossible to reach, never calling back. Don’t use them.

I made it very clear when I booked a home cleaning with Clean My House that I was moving out of the unit that was being cleaned and it needed to be spotless for my landlord. The cleaning team showed up at the unit unprepared (I had communicated that they would need to bring a vacuum and they didn’t so I had to call the business owner and ask him to bring one). After the cleaning team left and I did a walkthrough with my landlord, I had to go back to re-​vacuum the carpets, clean blinds that had clearly not been touched, redo the glass sliding doors in the living room, and wipe down the counters, stove top, and cabinet doors in the kitchen. If I had wanted to do that work, I would have saved the money and cleaned the place myself.
Definitely go with another cleaning company as this place was a HUGE disappointment.

I am really quite happy with this cleaning service. Consistency in my house cleaning is the most important thing to me and they have it. And I have had the same two cleaning ladies since I started many months ago. Keep up the good work.

I made an appointment with Clean My House two weeks in advance to schedule cleaning before I had company coming into town. They never showed up, and when I called I got voicemail, which was never returned. This was a huge inconvenience for me, as I had to scramble to get the house cleaned when I was not expecting to do so. I will not be using this unreliable, unprofessional service again.

I hired this company for biweekly cleans. The owner is very nice and the prices are just right. I can’t speak for the service, however, because it never happened.
The evening the owner was to pick up the house key and have the maid meet my dogs per our agreement, I never heard from him, so I called to confirm. He informed me that the maid would not be there, and that he would be a little late. Almost 2 hours later, he showed up to pick up the key.
The time we agreed for the biweekly cleans was 11:30am on Friday. He told me the cleaners wouldn’t arrive at my house for the first clean until 2:00pm the first day. At 2:30pm, no one arrived. I called the owner, and he said they had some trouble at another house, so they wouldn’t arrive at my house until 3:30 or 4:00, and wouldn’t be able to complete a full clean that day. I asked him to drop off my house key.
Prompt and on-​time is important to me, especially when it comes to people arriving at my house. I don’t have much time in my schedule for «late» and «not really going to happen today». When a business owner says he’ll do something, he should keep his word and it should be done. In the case of «Clean My House» house cleaners, the service was poor before it ever started. I went elsewhere.