Discount Tire Store – Denver, CO

Sales tactics at the counter have gone downhill. Instead of offering sales «cupcakes» to prospective upsells, they now try to get you to commit to a purchase up front, before the technician has removed and inspected the tires. Kind of desperate, imo.

On Saturday, they fit in my measly tire repair — 2 nails and 1 bolt — amid their jammed schedule of sales. They educated me but didn’t pressure me into replacing tires. I appreciate that but the icing on the cake was my invoice for $ 0.00 as an existing customer! I would have paid for repair but they did it for FREE yet treated me superbly like everyone else!

Fast friendly and accomodating service. Good prices. I ordered online and was contacted when my tires came in. Tires were in in 45 minutes!

Incredible service and stand behind what they do
Probably have purchased over 30 tires and always the best

Have used this store for 25 years on numerous cars… always had great service, great product, right price… you can’t beat their customer service… Aaren Lopez was terrific today! many thanks to a great team, well run operation for years and years!

If you want your wife to feel belittled have her swing by this shop. They’ll also drop your appointment, overcharge you for the wrong tires, and leave you completely on your own to research warranties & find tires. The perfect combo for your tire service needs!
The reason we had to use this shop was because our 60k tires only lasted 37k so they owed us a warranty credit. If you’re getting new tires here, I’d recommend the warranty — they might be cheaper quality than you’re expecting despite the brand recognition.
I realize customer service isn’t always easy, but owning up to your mistakes goes a long ways to earn the trust of your customers. Multiple times in the same week the blame game was played so that these guys weren’t doing anything wrong — systems, coworkers… different excuse every time I talked to them.
*crossing fingers the bolts were tightened*

Asst. Manager Shawn was so helpful today. He explained my options for a new set of comparable all wheel tires extremely thoroughly and helped me save around $ 300 by calling the manufacturer, investigating my warranty, pro-​rating, etc. Really went above and beyond to help me out! Will definitely be coming back to this location.

Great service! Only complaint is that they should have people at each counter for the customers. They seem to tend to be understaffed, esspecially when its about to be winter, or when winter is over.

Don’t go here use the Firestone just down the road in Glendale they will match discount tires price and you won’t have to wait!
I showed up at 7:30 in the morning like they suggested but there were two people ahead of me in their cars then people started getting in line I decided to wait in my car as it was way too cold. When they opened the doors they refused to wait on me and told me I wasn’t special. Actually I think I am pretty special within 10 minutes I had the Bridgestone Blizzak tires replaced by Firestone down the road and they pretty much met the price. If they want people to get there and wait in line they need to there early and hand out numbers. I won’t go back.

Normally, I really like Discount Tire, but that has been changing over the last year. They are getting slower… I’ve been waiting for them to fix a tire that they installed improperly for over two hours; they just started the work. Look elsewhere if you don’t have half your day to waste in a waiting area.

I don’t write many reviews, but the guys at Discount Tire have earned a rave. Last spring, I brought my BMW in to do my semi-​annual swap from winter/​summer rims and tires. After they put my summers on, I returned in our truck a few days later to haul the winter wheels home for the season — only problem was that they’d LOST my winter rims and tires. Not to worry, said Aaren — they simply said to come back in the fall for a full replacement. Sure enough, we ordered up Beyern wheels and some brand new Bridgestone Blizzaks. They’re installing them as I type this. There is no charge, and they truly handled this like champs. Real customer service is revealed when things DON’T go right. Discount Tire made it right, and deserve kudos… and your business if you’re looking for tire/​wheel service!

These guys are the bomb! Multiple cars, multiple problems over multiple years… always handled in a timely, professional and caring manner. The latest was simply a nail. And the place was packed with customers. But I was treated with courtesy, given a realistic timeframe (which was met almost exactly) and even provided updates that were more than I needed to know
I really don’t want to encourage folks to come over here and make my neighborhood tire shop busier, but I want them to know that I, a customer, appreciate them!

Super quick service, fixed the tire in 45 min and even gave me a coupon for a free coffee at the coffee shop next door. The gentleman who helped me was genuinely cheerful and made the process enjoyable-​which is really saying something because it’s not like FUN to get a tire repaired at 8am on a work day. The warranty covered everything so the whole deal was free, which has been the case since I had my first car. I appreciate that about Discount.
The lack of 5 stars is due to the whole tread-​reading technique that I’m sure they’re forced to use to sell you new tires. I get that, they’re a tire shop! However, the readings I saw on his meter (which I don’t necessarily know how to read) seemed different than what he told me. There’s a green section on the meter that indicates healthy tread depth, and that’s what it showed, but he told me in the showroom that they were at the end of the yellow part, almost to the red part. Not stressed about it-​I don’t know that it was dishonest because I probably don’t know how to read that tool. Either way when I said I wanted to wait on new tires, there was no pushing at all, which I appreciate a ton!
Thanks dudes, it’s been like 10 years for me with only getting tires from Discount and this was the best/​friendliest/​most expedient experience I’ve had with them. Writing this review as I drink my coffee-​gift from you next door. Hi-​five.

Great service, friendly and efficient. Had a nail in the middle of a tire and they removed it and parched the hole for free.

Shawn B helped us with a bad tire. We came in from out of town towing a huge trailer. He helped us get our trailer situated and got us in quickly even though they were very busy. He made sure his co-​workers understood out situation and the work was done very professionally. He ended up having the work done at no charge because the tire was under warranty. He really went above and beyond what I would expect from a large company. Discount Tire is very lucky to have him as an employee. He earned our return business to Discount for sure.

This was the best experience Incoukd have ever imagined. I blew a tire and called them first thing Monday morning. Bryon who answered was very helpful in getting me a price and recommendation for my car. They got us in right away and got my car done quicker than what was quoted! Very happy with my purchase and the service received

This morning I woke up with a flat tire. My neighbor had an air compressor and I made it down to Discount Tire. They are very nice, and always friendly. I will always continue from now on forever and ever more as God is my witness buy my tires at Discount Tire. I really wish all businesses were as pleasant to deal with as Discount Tire. They really make other businesses look even worse than they probably are.

The best customer service I’ve ever received at any tire place or Discount Tire.
The place was packed when I came in with a line stretching to the door. They cycled through us fairly quickly but even during the wait in line, employees were constantly greeting us, checking in on us, asking if anyone was there just for pick up (to expedite)… I was so impressed.
When I got to the counter I was expecting either to be rushed through my questions/​requests (I had four issues I needed to present) or to be more or less ignored. Not the case. Dude gave me his full attention and respect, answered all my questions, and gave me a very close-​to-​accurate approximate of when my car would be ready (his quote: 1 hour 45 minutes. real time: 1 hour 55 minutes).
If you buy your tires here, they give you free balance/​rotation AND free flat repair. Always feels good walking away with $ 0 bill even after a bunch of stuff has been done. And done well.
I’ll see you guys in another 5,000 miles. (I might avoid a Friday afternoon this time, though, in hopes of avoiding the crowds.)

I went in for a free air check, and all you have to do is drive up, you don’t have to wait in line or go in. During mine they found a screw in my tire, so I ended up having to go in and wait. They were unexpectedly busy that afternoon, but even during a busy rush, every employee was calm, polite, and very friendly to each customer that came in. I had to wait about an hour (which is what they told me), but patching my tire was free of charge. Next time I will call before I go to see how busy they are, but they also have other locations around Denver.

I am always impressed with this group.
The name Discount Tires make some people think that they are only about good prices and have bad service, but I have found they have amazing service and the best prices around. Their service is the best: they are always polite, quick and respectable. They open the door for you, and apologize that you had a problem whether it was their fault or not.
Joel was especially good. When I had a problem today, he said he remembered putting these tires on and a technical problem attire had he fix due to the manufacturer.
How anyone remembers a set of tires he put in from 3 months ago when all you do is put on tires proves the point of his skills.

These dudes are always so friendly and informative. Had a slow flat fixed a few days ago. Went flat again today! Brought it in and it was not repairable. Good news is that U had purchased the extra protection plan and they are replacing it free. That made me very happy. I recommend purchasing the extra protection plan. And, while a hassle, I did learn how to change a flat on my 4Runner all by myself like a big girl. So that was empowering too!

Got a flat… Luckily I had purchased their road hazard warranty and was able to get a new tire for $ 15! My spare was also in bad condition and I needed another. Did you know those dinky spares are almost $ 200 for a 03′ Corolla?! Neither did I, but Charlie was great and recommended I purchase a regular tire for about the same price!
Warning, they are pretty busy on Saturdays and parking is limited. With that, I would also like to mention they parked my car in a further back lot. Unfortunately, I did not get his name, but he was very kind and offered to go get my vehicle for me. This was after a cold and snowy week and there was still ice and snow around the building and parking area so I was much appreciative.
We were running errands this day so we decided to go to this location, but because of the great and friendly customer service I will definitely go back to this location.

I was already frustrated with pepboys to begin with and when I came here it seemed like it was going to go ok. The guy helped me picked a brand on tires for my car and said he would order them from another store and they would be at this location soon that same day. So about less then 2 hours later he calls me and tells me my tires were in, I get there and well — they were the wrong tires. The guy who recivied the order didn’t check properly what was being received and they found out when they put the tires un my car and they were too small. So i had to come back the next day and finally get it done. They apologized and all and yes this things kinda happened but it really made me feel like getting new tires for my car was more frustrating then it needed to be.

On a recent drive through the Cherry Creek area, I ran over a massive pot hole, which caused the side wall of one of my tires to burst. Yep, those are the hazards Denver faces with its roller coaster temperatures. Boo.
So the next morning, I rushed over to Discount Tire to get it replaced. And not wanting to be too late for work, I made sure to be there just as the doors opened at 8AM.
Well, everyone else had the same idea because while I was there super early, so were about 5 other people. Nevertheless, I was seen quickly and given the lowdown about the different options for my tires. After selecting my replacement, my car was seen and finished within about 15 minutes.
These guys are super fast and extremely helpful! While they did try to sell me extraneous insurance, there was no pressure to buy anything I didn’t need.
If you’re in the need for some quality tires and good service, definitely check out this location of Discount Tire. I’m a fan!

These guys are awesome! They’re all hella friendly and they are all educated in the art of tire-​dealing. We purchased a set of tires from them for our Lexus and we go in for a free rotation every 5,000 miles. We also purchased the lifetime warrantee on the set and if anything goes wrong with them that they can’t fix, they replace the tire for free!
You can also head in to have the air pressure checked and filled (if need be) for free there even if you didn’t buy tires from them. This is super helpful for people before they make the trip to the mountains and stuff like that.