FedEx Office Print & Ship Center

The store could not give me my account number and while I was trying to locate it the clerk left without telling me she was leaving and took my letter with her. No one tried contacting her and I was forced to wait for her break to end. The only redeeming quality of this store is manager Jacob who is kind and helpful.

I placed an order to have a document printed. One piece of paper, that’s it. I called the office to confirm she received my order and she did. When you order you get an email saying a member of the team will get back to you within the hour to let you know to come pick up your order. The lady I spoke to on the phone also said she would call me back when it was ready. 2 hours pass, no phone call. I tried calling the office 10 – 15 times and no one answered the phone. I then called customer service at FedEx and they tried calling and no one answered, they even tried the manager’s cell phone but still no answer. I finally drove down to the store anyway because I was sick of waiting for my phone call. The girl working there hadn’t even opened my email yet, she hadn’t even begun to think about printing my order. I remind her that the policy/​my confirmation email says they will have it printed for you within the hour (this is 2.5 hours later). Since I’m standing there she decides to try printing my order for me, but she doesn’t know how to work the printer! It’s a «print center» and this girl doesn’t know how to work the printer! It was a one page black and white document but she couldn’t work the printer so I never received my order. She could have told me she didn’t know how to work the printer before I waited 2.5 hours and drove all the way down to the store! I asked to speak to a manager and she said «I’m the only one here» I was shocked. How could they leave someone ALONE at the store who doesn’t know how to work the machines. She said «I’m new» which is even less excusable — why would they leave a brand new employee alone all day at the store who doesn’t know how to work the machines yet? An employee should not be alone running the store unless she is completely competent in all of the services the store offers! Moral of the story: 3 hours later, never got my document printed

The staff is extremely helpful. I had a last minute print order and they called me as soon as it was ready. Everything was done correctly and fast. I will definitely use this location again soon.

Very poor service. «You know it’s cheaper to mail this usps right?, and we don’t do that here.» Horrible, I took it to ups store to so I could have it tracked, it was cheaper and service way better. Staff needs training asap.

I’ve been in to this store numerous times and whoever the girl that is working their, is probably one of the worst fedex employees I’ve ever met. Most of the time people are helpful and solution oriented. She, on the other hand, is annoyed and bothered to do anything. I’ve walked out of this store twice because how ridiculous her attitude is.

I just this location to drop off packages with pre-​printed labels. The staff are always very friendly and usually rush to open the door when they see me coming with an arm full of packages. There are usually only 1 – 2 people working at the counter and there can sometimes be a line, but since I’m just dropping off packages it does not affect me.

The staff at this location is a little slow, but overall it’s convenient to have a location over here. For a while I was fax happy, which became an expensive habit at this place.
This location is a lot smaller than most locations, but the computers are in good shape.