Genesis Conservation

We recently had a flood in our garden level condo. I hired Dave, owner of Genesis Conservation, to take out the old floor and replace with a new floating floor. On the day he started, he called me three times while I was at work. Each call was to let me know about another problem they had run into and how much extra it was going to cost me. One call was to say they had «trouble» with removing the cover on the heating vent and I would need to pay an extra $ 100. Turns out, they ripped the cover off so badly that part of the metal on the cover is broken off and I have two large gaps/​cracks in my wall on either side of the vent now. They used a machine to rip out the old floor and remove glue from the concrete. They did not cover any of my belongings nor did they warm me ahead of time that everything would be covered with cement dust. I came over to check progress on their work only to find more damage than what I started with, and this was something I had to discover on my own because Dave did not let me know. I asked the mitigation company who helped with the flood to take a look and they said it was like a fire damage and would cost me up to $ 48,000 to clean using the proper equipment and techniques. I had new flooring experts come give me quotes while Dave’s worker was removing their equipment and they said the grinder Dave was using was wrong for the job and causes too much of a mess to be used inside where people are living. One of my neighbors who is in the construction business said that Dave was treating the job as if they were on an outside construction job rather than in someone’s home. Dave and his worker agreed to clean up the mess and they did work for one day at cleaning it. When I arrived to check their clean job after being told they were finished, I went to open the first cabinet and Dave’s worker said they hadn’t gotten to that one yet. I looked at some of my furniture that they had cleaned and it still had a layer of dust on the top of it. I ended up spending a ton more of my own time, energy, and money to do a job that I thought I’d hired professionals to do for me. I am incredibly disappointed at everything that happened and still recovering from the stress of it all. While I understand that mistakes happen, I think too many big ones happened here and the attempts to remedy were not enough. Dave asked me to pay for damages due to lost earnings because of his mistakes on top of everything else. I did not pay Dave anything and have not received anything from him to cover my damages. In the end, I don’t feel that Dave really cared about me or my home but rather was trying to make a quick buck by cutting corners at the homeowner’s expense.