Ideal Moving & Storage

I was scheduled to move just before the New Year and while I was ready at 7 AM, they were not. I did not receive a truck and movers until 5:30 PM. The entire day was spent being told that it would be just a few more hours. This changed to the operators telling me that they had other scheduled moves. I had a scheduled move too but it obviously had no priority. When the mover did show up one spent most of the time asking me for marijuana as I was coughing (due to having pneumonia, not being high), they broke both my door and the mounted fire extinguisher at my initial complex, they broke personal items including electronics, and they took their sweet time after complaining one after the other about my third story apartment. That would be the reason I paid for a service.
In addition, I had to cancel my credit card after providing the driver with the information (as the main office was closed by the time they finished) and having numerous charges that were not authorized (from California when I was on bed rest in Colorado) appear on my card.
Avoid this company– they’re horrible.

We used this company after purchasing a living social deal and I would never recommend them, especially paying full price! We scheduled ideal movers for a Friday at 12pm. They informed us that morning they would be a couple hours later so my husband and I started moving smaller things to save time with our move as we both took the day off to move. The movers showed up at 7pm!
(7 hours late) We were moving in the dark and only got half of our house moved! I invited movers in and fixed them pizza as I knew they were probably very hungry. (We paid them for their work that day, however my husband did not know to tip the movers but thought we could make up for it when they came back to finish moving us) Ideal movers said they would come back the next day at 8am to finish the job. They again called in the morning to say they were running late. Ideal movers never came!!! We called movers cell phones at 10, 12 and 230. We also called the company during open hours and got no answer. We finally got the hint that they were not moving us so we had to hire a different company for Sunday. They wasted so much of our time. We tried to reach the owner with no success. One of their movers did answer a very angry phone call from my husband and offered to help us but he was moving someone else that day. He was the only person that was half way honest with us.
Complete waste of time and money!

Great! Nice! Movers! Tony and Eric did such a good, amazing and fast job and with a smile on their faces. I will definitely recommend these guys again. For only having two guys they were super quick and kept our stuff safe! Thank you guys for all of your help and for being so friendly!

Don’t buy their living social deal. It’s a rip off. AVOID!
When you make your reservation, you are asked for a «deposit» for said reservation and to help cover any overages. I get it. However, the movers were under the two hours I paid for with living social so I would expect the «deposit» would have been refunded. Nope. You have to call and ask to have it refunded. They even said over the phone they only refund if you do a review. HA! Here is your review!
I scheduled them to move us into our new home from our storage unit. Super easy move. I had a two hour window between noon and 2pm and they would show up at the storage unit. I had to call over and over to find out where the moving team was when they didn’t come in that two hour window. They showed up 2 hours late!!! 4pm is when I got them started. I was sitting in my car at the storage unit for 3 hours waiting for these guys. Not one apology.
One of the movers was very lazy and slow. Eyes as red as a 5 Star Unilocal rating and couldn’t follow directions at all. If we wanted to make that 2 hour window, I really had to move these guys and of course I helped move. What really pissed me off about him was his attitude when unloading the truck into my new house. Yes, you need to carry those up the stairs to my bedrooms! That is your job. Don’t complain to the customer that you can’t take something upstairs.
I will say, they didn’t break anything and the driver/​other mover was very friendly and helpful. However there was a lot of confusion upon completion. Keep an eye out for random credit card charges and demand your «deposit» back.

We had an amazing experience with ideal movers yesterday. We had a local move combining two apartments into one. They were there within the time they quoted and very polite. They worked quickly and I never once heard a complaint or a negative thing come out of their mouths. The price was the exact price they quoted me as well. I think people who purchase groupons have an unrealistic understanding of what their job entails. Thank you Robert and crew for the awesome move!

The guys that showed up were right on time. They were professional, and did a great job. All of my stuff arrived in the same condition it left in. Overall I was very happy. It did go an hour over the expected move time, but otherwise I was very happy! They did everything they said they would.

This review is pending successful resolution of a billing issue I had with the company — I was overcharged by $ 250 for my move. I purchased a Living Social deal for 2 hours of 2 movers and a truck. The guys that showed up were on time, professional and friendly. We went over an hour which was worth it for the extra help. I would recommend them. Pro tip — set the pace for the move yourself. If you want to move quickly it will help motivate the movers if you are hustling yourself.

Unprofessional, rude, and not worth the low prices. Horrible!!! Everyone should avoid!
They lie on their invoices and try to over charge their customers. When you dispute it they cancel your reservation. Not worth the inconvenience and unprofessionalism!

The Worst. NOT IDEAL more like Irony. They never showed up! They kept delaying and saying they were on the way but we had to do it all by ourselves in the end.

My buddy was moving from Denver back to Colorado (hallelujah!) and asked me the HUGE favor of helping him move all his stuff back home. Now, if you know anything about me, I thinking moving is an example of hell on earth, so I offered to pay for a moving company instead of flying out to Denver, helping him pack etc. He agreed, I was off the hook and I actually found this company on Google search
Matt’s rates were reasonable, and after calling multiple companies I got the best vibe from him as opposed to other moving companies. He made the process easy and apparently according to my buddy, really friendly and professional.
With that being said, I would definitely recommend using Ideal Moving and Storage.

I am confused by the other review. We hired these guys because their rates were so much lower than everyone else… and there is a reason for that.
They arrived late, took 2x as long as we were quoted, damaged multiple furniture items including a very nice 4 month old flat screen TV. They bad mouthed each other and the owner throughout the move. One guy had his pants way down, so we got a view we didn’t want or need every time he bent over, he also burped repeatedly. Just really unprofessional. The whole experience was very bad. Would not recommend.