Kaiser Permanente Health Care Program

I gave this company one star only because I cant leave a review with no stars. They sent me to collections for services that they never billed me for. Every time I call their billing department they can’t figure out what I was sent to collections for. But I received a «review» of this matter and was told that I just need to pay the collections company. When I ask for a copy of the bill I was told that they can’t print it out, because I was never billed.
They are liars!!! They only think of their bottom line and never think about their customers. I have no choice but to have Kaiser, because the company I work for will only carry this insurance. I hate this company!!!
I have told my son and my mother to stay away for this company, if they can get other services they need to do so. Not worth the bull shit you have to deal with.

It’s about time somebody called this outfit out.
They bill themselves a low cost non-​profit alternative to regular health insurance. More like low service, non-​working excuse for health care. And don’t EVER use their Medicare system which should be called Don’tCare.
The M.O. is to cut corners on service to be able to support a huge, lazy, bureaucratic administration system which trickles down to a bunch of poorly paid and budget restricted, health care providers.
The final insult was when I finally became fed up and found a better alternative, my medical records were promised to my new provider in 7 – 10 working days — instead it took more than 3 weeks with no explanation as to why they were not delivered when promised. I guess handling something as insignificant as my medical records was just as important as my health while I was under their «care».