Maxx Auto Recovery

They towed my car from my work. They smashed in my windshield. My boss reimbursed me for all expenses thankfully. The disgustingly fat, trailer trash women in the front office were morons… GEDs at best. Their appearance was made even more unbearable by their indignation at their company’s mistakes and rude demeanor. We have my car on tape leaving my workplace with my windshield intact. Will be seeking legal reparations. If you get your car towed from here I highly recommend you scrutinize the list of things wrong with your car. They find joy in not only taking your money but trashing your ride.

SCAMMERS! No integrity as a business, Horrible and unprofessional! I live in a private apt complex this company monitors the parking lots for and they tag cars with bright green stickers even when the parking passes are highly visable. They tagged 36 cars that all had parking permits visable! Even our leasing office was confused and taken aback by the lack of professionalism! the apparent owner Julianna, refuses to take responsibility for the actions of her employees, was condescending on the phone and I suspect they have A LOT of angry folks based on how poorly they handle these issues.
would never recommend this company to anyone!

Should I have parked illegally? No, probably not. Had I been getting away with it for 6 months so I thought it would be fine? Yup.
Big mistake. Let it be a lesson, don’t park illegally in Denver, ever. It is so expensive. $ 280 later I got my car but they made me stand in a snowstorm outside their barbed wire gate and they handed me the paperwork over the fence. Super shady. I would feel so bad about myself if my life’s work was to tow peoples property and charge huge amounts of money in order for them get it back.
Luckily since I had my vin # I was able to get my car hassle free. If you know the last 6 digits of your vin or know your license plate number, and are the owner of the vehicle, you should’t have any trouble getting your car back, oh yeah, don’t forget your wallet, cash or cards only. The guy was kind of nice who I was dealing with. They were there promptly at 8am.
Now I can’t get the bike I was going to buy with my tax refund because Maxx Auto Recovery has my money. At least I have my car back, it always could have been worse. But there is no negotiating, even if you are only parked there for an hour or two, you can end up coming back to your car being gone. Extremely scary/​sad/​disappointing.
I am never disobeying parking laws, ever again. Sucks because my friends live in this area where you can park on the street (oh wait no you can’t because it is always packed) or you can park in a lot, or alley, both of which Maxx Auto will come tow you from. Great.

They towed my sisters RV. She had been living in it. All of her possessions are inside. I am willing to pay the horrible fee of nearly $ 300 but she does not know the VIN # as all of her documents are inside her home (RV) Her daughters clothes, school computer, library books, all of her possessions. They are unwilling to help. So my sister and her family no longer have anything. No clothes, no documents… nothing. How can a company be so evil to steal a homeless families only home and all of the little possessions they own?

I came out of my new condo to find my car missing and others on their way out. The last tow truck was surrounded by angry people with missing cars. The guy was pretty short with everybody and just handed me a card with the info. –1 star
I called and the woman on the phone was sympathetic and gave me all my options if I needed someone else to pick it up. I ended up picking it up myself and they were courteous and quick to get me back on the road.
It’s a towing company, so they are the enemy by default. :-) However, I messed up so no sense in taking out on them. The lady was sweet and even stopped to pet my little dog on our way out of the parking lot. Moral of this story is be respectful to be respected.

Awful they conduct business through the fence. Cars were all lined up along the road because they wouldn’t open their customer lot. Also making poor women stand in a dust storm. Tardy for our appointment that they demanded we set. Tragic service.

Alright, no one wants to get towed but this review is designed for businesses contemplating using MAXX as their tow company. I was towed from a place I used to live. First of all, the leasing office had to record of the tow because when the resident called for the tow, Maxx didn’t tell the office. Talk about scamming. Also, the people that I spoke to at Maxx had nothing but negative words to say about the place I was towed from. Who complains about the huge company that pays you, and to some random girl that got towed!!! So unprofessional.
Second, everyone I spoke to had something different to say. So unorganized. No one informed me that I needed to pay in cash so I got to the place in the middle of nowhere and could not get my car. I called them later that night and asked if I could pay partially with coins and a nice guy named Rob said yes. I am a grad student and extremely broke and happened to only have $ 130 in cash and $ 20 in coins. When I got there the next day, the other employee (the 4^th different person I spoke to) informed me that they do not accept coins.
I went and exchanged the coins and when I returned explained to the now 5^th different employee that the employees seemed nice but very untrained. Everyone gave me different prices, times and consequences. She replied «I highly doubt anyone told you could pay in change», and then proceeded to start yelling at me. Are you kidding me? I am trying to be nice and explain a way to shape the business and she replies with a snarky, rude comment. After a long and unnecessary 15 minute wait, the lady realized no one was driving my car forward and she went and got it. Keep in mind i was the only one waiting for their car. I have been towed before and the process was fast and accurate with set-​in-​stone prices that all the employees knew.
Terrible experience but hey, if I Worked at a tow company in the middle of nowhere and blatantly hated my life, I guess I wouldn’t care how people perceive me either.

crooks, crooks crooks crooks crooks
these guys tows my truck today from the apt complex i live in. i just bought this car in california and it was given a temporary tag that goes on the front windshield. they did not see it and towed it away. they then claimed that it did not have one and when i asked them to see the permit they said it wasn’t real. like if they were the dmv. they are totally rude unprofessional. i called the police and they said that these guys have tons of complaint because they tow cars without warrant. beware of this company don’t give them your business they are rich from stealing from hard working honest americans.

Allowt me to vent!
Lets say. hubby goes out at 6:45 am and comes back in. Says to me, «I can’t find our car». It was there last night at about 10:30 when we went to bed. Gone like a thief in the night!!! Maxx Auto STRIKES!
We thought it was stolen and called the police.
Saturdays are such a poor day to try vehicle recovery. We ended up waiting till Monday to get the $ 300 it was going to take to get the car back.
Bad review because-​our car was parked legally in our parking spot. Ok
the tags were expired but the car wasn’t parked on the street.
Bad review because once contacted Maxx Auto was adamanent they tagged our car with a big orange sticker .NOT. We would have seen it.
They lied.
My hubs had no trouble getting the car back-​we had all the right paperwork (including insurance). But they got their $ 300 dollars. There is very little recourse to get back at them. they have the upper hand it seems. The old, our word against theirs
the way, the police told us where the car was… something Maxx Auto didn’t.
However, if somebody out there were considering suing them for theft or something-​they are SUPPOSE to notify you before they take anything off your property, I will be glad to give you our 2 cents.
They seem to be in cahoots with our landlord, too.

Who writes a good review for a Tow Company, right? Well, I have to say that this one is absolutely warranted.
THIS time, I am on the OTHER side of the tow!
And with that, I give you a **SERIOUS** Eff You to Maxx Auto Recovery.
Because it is now 3:45 am. And I am STILL waiting for them to get here. I called before 2 am. (The first time. I have since called 5 – 6 more times.)
SO: Not only do they wrongfully tow properly parked /​permitted /​licensed vehicles and charge ridiculous premiums, but THEN… When you PAY for a parking spot, and there is a vehicle WRONGFULLY parked in YOUR spot, and you CALL Maxx Auto Recovery, you’d **THINK** that, you know, because they’d so EFFICIENTLY (and wrongfully) towed YOUR car in the past, they’d be right on the task of TOWING the ILLEGALLY parked car, right?
Ohhh, not so fast. Because, even though YOU pay for the spot, YOU can’t call Maxx Auto Recovery and have them remove the ILLEGALLY parked car. Even though, RIGHT ABOVE YOUR PAID-​FOR-​SPOT, there is a MAXX AUTO RECOVERY sign, stating that all improperly or illegally parked vehicles will be towed… YOU can’t have the vehicle towed. Why? Because they have an «AGREEMENT» with the Apartment Complex. (This is a Direct Quote from Maxx Auto Recovery.) So yeah, it’s 2 am. Your Leasing Office is closed… so you have to call the «Emergency Line» … and then get Chewed Out by Queen B*Word there, because «This Isn’t An Emergency»… and then they get to hang up on you, only to have some other random security company call back to «VERiFY the ISSUE» so that MAXX AUTO RECOVERY is satisfied, and they will send someone out to remove the car. In 2 hours. Well… Longer now. They’re still not here. My car is STILL not in its’ parking space… and I had to pee in the parking lot.
So, yeah… totally EFF THEM.
…Not that I’m bitter…