MHS Of Denver

Like so many others in Denver this summer, we found ourselves in need of a sump pump to stop the flooding in our basement. And we wanted it done quickly and correctly. I found Josh and MHS via a reference at
. Unlike the other EIGHT businesses I called to give an estimate on the project, Josh was available to look at our project the next day (everyone else told me it would be at least three weeks before I could even expect someone to look at it). I know some people are suspicious of a contractor who isn’t so busy that they can’t get to you right away, but I don’t agree with this narrow view. In this case, I had no idea how busy MHS was, and frankly didn’t care. I just appreciated that he understood that this was an emergency!
Josh was confident, friendly, and reassuring when he came out to give the estimate. And when we got the estimate back, we were THRILLED with the price. I did run it by the amazing plumber I use on the large estate I manage, and he agreed that it looked like the right work and equipment as well as a great price. The only thing that made us happier about the estimate is that included a 15 year guarantee. We were happy and ready to move forward. Amazingly, Josh was able to do the project THE NEXT DAY (not in 2 – 6 months like all of the other companies we called).
The installation went perfectly. Josh and his two employees arrived on time, completed the job quickly, and were very respectful of our house, me, and my toddler’s nap time. I anticipated a big mess after they left since it is messy work, but they left the work site and the rest of our house is perfect condition.
It has now been almost a month since MHS installed the sump pump, and we have had no further water intrusion issues. That is until today when I discovered a major leak into the basement which turned out to be a broken sprinkler line.
And this is why I am finally getting around to writing this review: I panicked when I saw the water in the basement this morning, and texted Josh before 8 AM to ask him to come out. He not only responded immediately but was at my doorstep within 10 minutes! We quickly determined the water was coming from the broken sprinkler line and not the sump pump. In fact, I got to see firsthand how well the sump pump was working. It would have been a total disaster in my basement if we hadn’t had that pump! But it gets better — Josh not only helped me diagnose the problem, but he helped me get the basement cleaned up and the main water shut off turned off. Total lifesaver, especially since I was carting around my cranky toddler in one arm.
I can’t tell you how happy we are that we hired MHS to do the job. Probably the best proof of our satisfaction is that we will hire him again to bury our remaining downspouts so that we further guarantee no water intrusion in other parts of our large basement. You will not be disappointed if you hire MHS!

I had a flooded basement after all the rain we had received this spring and a neighbor who had the same problem recommended MHS for the job. I made a call and spoke to Josh Olson who told me he would be out asap. The next day he arrived and gave an estimate, which I agreed to.
The job was quick and painless. I would easily recommend him to anyone who needed similar work done.

If 3.5 stars was an option, that’s what i would pick. There is very little info on Josh Olson (aka MHS) online since he primarily works by referral. After seeing this one terrible review (8÷29÷12), I didn’t think it would be fair not to put in my two cents.
Our basement flooded repeatedly this spring due to tons of rain and elevated water tables. We hired Josh to install an interior perimeter drain tile system and two new sump pits and pumps. Our experience was mixed.
First, the good: Josh was able to complete our job in the time quoted (two weeks) and met with us the very day we called him for a bid. From the time we gave him the go-​ahead to the time he started the job was less than a week. This is mind-​bogglingly quick. Just as a comparison, Complete Basement Systems was about 40 days out just to have a salesman come hand you a pamphlet. Josh and his employees were respectful, if not completely gentlemanly. They clearly knew what they were doing and showed us the work as they went along. Ultimately, we got a permanent system that should serve us well for years to come and I feel the price we paid for that system was very fair. As I write this, it is pouring rain and my neighbors are still bailing out.
Now the bad: Josh and his employees are good guys, but his non-​regular hired labor are complete goons. Demolition crew destroyed two interior walls completely unnecessarily, asked us for cash at the end of the day (kids off craigslist, maybe?). His concrete cutter sawed right through our plumbing despite my clearly marked warnings (huge message spray painted on the floor) and emptied his mud into our laundry sink (our poor house has enough plumbing issues as it is). In all fairness, Josh did make both of these issues right in the end, but they were easily avoidable if he had been around to keep an eye on his laborers. There were a number of smaller incidents (employees got in a loud fight in our home, beat up windows & trim, folks smoking cigarettes right outside our open door). Bottom line is that Josh needs to be around more to supervise.
And a general warning to anyone getting this kind of work done (especially in a finished basement). Be prepared for wanton destruction. Stuff will get broken (stuff you didn’t anticipate). Costs to repair after the fact will be significant. But in the long run, I’m happy with the final result and if I had to do it all over again, I would probably hire Josh.
**Update** Some post-​review notes: the crew destroyed about 6′ of sprinkler lines and a couple sprinkler heads in our yard, and they also badly damaged a window frame in our basement. In all fairness, I didn’t point these problems out to Josh so I didn’t give him a chance to rectify it. But it’s also hard to imagine doing that kind of damage and simply not noticing, if you catch my drift. There was an unfinished portion of the job (burying a sump discharge line) that Josh said he would come back and fix. After leaving him a couple messages and no follow-​up, we took care of it on our own. He did eventually offer to finish, but only after reading about it on Unilocal :)
According the the Unilocal scale, 3 stars means «A-​OK,» and I think that’s a fair assessment of the service we received. There were some issues and professionalism may be a bit below what we have experienced with other contractors, but I am utterly confident in the system that was put in place, and MHS was able to meet the quoted price and time frame.