Papa John’s Pizza

SUPER SHI**Y!!! I just tried to make a simple order of a Med. Pepperoni Pizza and I just got transferred back and for 3x!!! It should not be that hard to make such a simple order. Yes I understand there are different zones but seriously, can you not transfer me to the right place CORRECTLY before i loose my F***in appetite!!! terrible service I gusss I will have to order from Black Jack, Dominios, or any other pizza place. Jesus! Oh and I even asked the Papa Johns guy if there was any chance of getting a discount for being thrown from place to place, and he said «No im sorry the chances are not great of you getting a discount» gee thanks Papa Johns. I just made an order of Dominos and I was done within 7 Minutes. get your Sh** staright Papa Johns.

Oh my, oh my. This was just all kinds of bad.
For some reason we had a gift card to this place, which is the only reason we got pizza here, but upon arriving to pick it up — they couldn’t seem to figure out how to use the card and claimed it wasn’t working. Considering I’d verified the amount using their phone service the day prior, this is my problem how?
Another bone to pick with these guys is that after using their online ordering system, it said that the pizza would be ready in 30 – 40 minutes. Is this a deep dish pizza here folks? No, it’s a thin crust pepperoni and olive… that takes 12 minutes to bake? Tops?
After the gift card fiasco was finally, but not really sorted out — we paid for the difference, but after paying — we were told that the pizza still wasn’t ready and had to wait an additional 15 minutes. If we had been told that in advance, we would’ve said forget it. Once we were all said and done, it took 55 minutes for our 30 – 40 minute pizza to be ready. And it wasn’t good. It was cold cardboard with a dash of sauce and perhaps 4 pepperonis.
I don’t think I’ve had Papa John’s since college, but there will never be another rendezvous. I’d rather have Papa Murphy’s any day of the week and bake it myself at home!

I have yet to have a delivery from that took less than an hour. Tonight, it was 2.5 hours. On a Tuesday with no games. Then the delivery driver couldn’t find the address so they just assumed it was the hotel half a mile down the street. It’s delivery pizza so I am not expecting miracles. But when I order a pizza at 6:30pm, getting it sometime around 9pm is unacceptable. I am done ordering from Papa Johns.

Driver failed to read the extras I’d asked for, working in the restaurant industry I don’t like to knock a manager or employee of anything corporate, but the driver forgot a lot of stuff. I called the Manager and not only did he deliver the right stuff, he hooked up extras as a favor. I will definitely order from these guys again, and corporate Papa Johns should take notice of the great service by the management here!!! I use to be a Dominos manager and was surprised by his compensation for the issue… Pay Raise! I think this was like Oct 1^st, Thursday during a NFL game, around 7−8pm.

My colleagues and I often get a craving for pizza when we are busy and can’t leave to get anything else. We have ordered from various places but decided to order from Papa John’s this week. We just ordered a basic pepperoni and sausage thin crust pizza and some garlic knots, nothing too complicated or special.
First of all, delivery was SUPER fast. The delivery guy literally walked in the door about 15 minutes after we placed our order. We weren’t expecting it for 45 minutes so we weren’t even ready for lunch but don’t worry, we were able to get to a stopping point pretty damn fast.
Second of all, the pizza and garlic knots were pipping hot and delicious. Lots of toppings, nice crispy crust (essential for a thin crust pizza IMOHO), and just all around good flavor. The garlic knots were excellent, which I was not really expecting.
Fast delivery and great food, can’t beat that! I see more PJ’s pizza in our future.

We’ve ordered from here twice in the last few weeks. Never again. The first time, we didn’t receive a pizza bc the order didn’t go through their system. We had called it in, but were told to re-​order online to input a discount coupon (why can’t this be done on the store computers?). Tried again today and was told my order would take 35 – 45 minutes… 2 hours later, I called asking where my pizza was. They had it listed as pick up when I clearly stated «delivery» several times upon ordering. Ridiculous.

I ordered here several times. Today is my last day here Papa… I waited one hour and pizza was disaster … Kidding huh…

I’ve ordered online from the Papa John’s 5 times now with no problems whatsoever. From immediate order to future ordering my pizza has always been hot, ready, and chock full of toppings. This is due to me preferring Carryout vs. Delivery as the location is half a mile down the street from me.
Despite others’ negative reviews, I’ve always had a pleasant experience with the staff & quality of the food. If delivery is your problem switch to Carryout, I recommend it!
Plus with the ROXWIN code the day after a Rockies victory you get 40% off your total online order!

Just moved to Denver and needed some food. Figured pizza was the most logical, easy choice. Online ordering was super simple, hence why they get 2 stars.
The delivery speed was average. Not great, not bad. But when I opened the door the driver gave it to me quickly and said thanks, then scurried away. I thought nothing of it at the time because I was busy putting my couch back together. When I finally got done and sat down to eat my pizza, I realized why. He must have dropped it or something, as the entire pizza was crushed and lopsided on one side.
Hey, things happen, and I wouldn’t have even cared that much. I was starving! But say something! Maybe sorry?
Won’t give them another chance for awhile.

With all the bad reviews I was wary but they delivered my pizza to the Holiday Inn Cherry Creek with no issues.

I called to get a delivery in which it never showed up. After an hour I called to find out why and they gave me some excuse but said they would send it out. I told them I had to go to work soon so if it doesnt come soon enough, I wont be here. So again an hour later it never showed so I called to tell them I wont be here. The kid on the phone stated «great, now you made 2 of us go out t here for no reason» then hung up on me. I couldnt believe the horrible customer service! I will never order from there again!

I can’t even begin to express my rage over this place, mostly b/​c it leaves me with a combination of angry and hungry that I like to call: hungrage.
Now 1^st of all lets establish boundaries, it’s a chain, it’s order in, it’s pizza. I am aware of all those and only rank pizza chain pizza with other pizza chain pizza. So thus I could potentially give a 5 star to a fast food pizza place. But this place is ANYTHING BUT FAST.
2 times, I’ve ordered here only 2 times and both times I’ve had quotes of normal pizza places (30 – 40 mins) and I live 5 whole minutes (at most) from the facility. So it is pretty damn surprising when 1.5 hours goes by, and my pizza is no where to be seen. Seriously? If there’s a football game hire more people, but if you show up to my place 35 minutes AFTER you left your facility with a cold pizza I’m probably going to invoke all the powers of Hulk Rage on you.
While it’s true I might have an anger problem, but you also took your sweet a$$ time to deliver a cold pizza to me. Had my pizza been timely and warm there’d be no problem.
Free pizza this time and 1 time in the future? Screw that, I rather pay more and eat at Papou’s (who never seems to deliver 1.5 hours later) or cheaper and eat at Domino’s who at least delivers in 20 mins even when busy.

I recently ordered from this Papa Johns. My experience has been awful every time, three times in a row. I’m through with this place. Soggy pizza, doughy, sour cheese, spoiled toppings. Pizza always delivered 50 minutes or later, always cold. Stay away. Delivery guys are always high as a kite.

We called at 11:40 pm on a Friday night to have delivery to our hotel. Young man answered and said sorry we don’t deliver to your area so he gave us the supposed delivery papa johns ending in 7272. We called the «7272» and after a few minutes on hold, we spoke to Mike (the manager) and he said sorry the pj in leasdale is our delivery. I told Mike the young guy told us he didn’t deliver to us and he told us to call them back and say Mike the manager from downtown said we are the delivery area. So I called back at 11:57 and the same guy answered and said they were closed. So I called Mike back and he told me to file a formal complaint. Wish I would have got the young «dudes» name to show that he actually has a responsibility when you have a job!

Do you have an MMJ card? DO NOT order from Papa John’s. apparently their delivery slaves think it’s their job to be the marijuana Wehrmacht.
don’t order from them.