Quality Auto Sound

It is interesting reading all of the other reviews here and most seem to hold little merit. I will agree that you should take some time and shop prices but hey, if you don’t, then you probably overpay for most things in your life. Johnny there is super knowledgable and knows his stuff. I went in there with a price in mind and there was no forced up-​sale and Johnny came in under what I was expecting to pay. Yes– do your homework, understand what you need and if you don’t they will shop Best Buy and Car Toys for you on their computer to show you they are competitive with the rest. I would recommend them for sure.

Even though they quoted me an install that was a few hundred dollars cheaper than Car Toys, this place doesn’t take appointments. I was told to come back the following week and get there at noon on a Sunday when they open and they’d get it done. Nope. Too many cars left from the day before. Only one installer. None of their other locations had time. They need to hire more installers if they’re doing this on a walk-​in basis. Had to go back to Car Toys to get it done… Don’t have time to keep showing up hopeful to get in here.

Device does not work if I don’t use the SUV for 2 – 3 weeks. Such a waste of money ! I will push the button and it won’t work until I hit it SEVERAL times. My husbands device has the same problem. If a consumer pays that much it should work. HIGHLY RECOMMEND TO NOT COME TO THIS STORE !!!

I pre-​paid for a system and came back the following day because they were too busy to install when I purchased the system.
The following day I returned at the pre-​arranged time, and after waiting One and One Half hours, I asked how much longer it would take.
They told me to plan on spending the remainder of the day in their waiting room and in another One and One Half hours they might get started.
I asked for a refund.
NO REFUNDS GIVEN!
They would not give me the keys to my car back.
I called 911 with the intent of reporting Car Theft by Quality Auto Sound, before the Police Responded, the Manager finally agreed to give me my car keys back.
After threats to call my bank to reverse the charges and keep their uninstalled product for free, the manager finally call the Refund authorizer and gave me a refund.
Hours of my life I will never get back, and nothing gained besides an undying HATRED of the six employees socializing and laughing while I was waiting for them to go to work!

I bought a bluetooth deck for my car to play music through. Not even 24 hours after they installed it in my car it say «miswiring — please check wiring.» This message has now been on for a week coming and going and sometimes the system will work and play music and suddenly it will go out and say misfiring again. I took it into Quality Auto but since it wasn’t saying that error message at the time they didn’t believe me and wouldn’t open the car and look at it. Immediately after we left it cut out again and hasn’t worked since. I brought the car in several times to have them fix it and they’re telling me I have to spend more money on parts and labor to replace a «bad speaker» a speaker that in spite of being bad, music will still come out of at times, albeit muffled. I truly believe there is a loose wire in the back and have asked them to double check their work and they refuse unless I pay them MORE money. I’ve asked them to return the system so I can purchase it from another store and they will not take it back. I disputed the charge with my credit company after they asked me to leave the store when I asked then why as a consumer I didn’t have the right to ask a business to go back over their work and double check it. At least my credit card company is asking them to issue me a refund for $ 232 because that it was not worth going to them just because they were conveniently located. These two guys are crooks.

If I could leave zero stars I would.
Not only did the manager wreak of booze he came to work in a taxi cab. Rough night I suppose!
We spent 500.00 on a viper alarm and I can literally jump up and down in the back of my my truck and it doesn’t go off.
The wiring job is a complete mess, wires hanging everywhere. This is what 40 years of experience from installers gets you ?!
Completely unacceptable !!!
I will never go back, I do t even want them touching my truck to bring it back to get fixed .
One word describes this place… GHETTO!

I was very happy with the service, selection and price of my car stereo. I was looking for a bluetooth solution for my iPhone without getting a new deck, and the staff took the time to show me all of my options. I had two different salesmen help me, and they probably spent an hour with me, answering questions. The price was very competitive (they actually beat out Best Buy by 10%), and they had my new stereo installed while I waited in under an hour.
I recently recommended this place to my friend so they can have a similar system installed in their car. This is a local business for me and they do their best to make something work well for everyone. My stereo works incredibly well.
If you are wondering, I purchased the iSimple TranzIt BLU HF system that runs a dedicated signal to my radio.

Sleazy. I don’t know another word to describe what is a classic bait and switch operation. I’m giving 2 stars here because at least they did the work and it sounds good. Still, these guys need to be investigated by the BBB or some other entity. They lie through their teeth about prices, and then overcharge you. $ 100 for a fu***ng $ 10 cable? And $ 100 labor for a 10 minute job? What does the installer do in his spare time, brain surgery?
I loathe Best Buy and their nonsense, and these guys are in the same business. I’m not sure which is worse– the big box looking for the huge markup or the liars that work here? At least the completed product is high quality, but be prepared to be totally ripped off.

Salesman «Lex» tried to avoid an exact quote for a simple Aux cable install for my 05 Audi A6. Finally, I got him to commit to the fact that they should absolutely know the price and if it was firm I was sold for the negotiated price of $ 211.87. Hours later I return and and being told they need to charge another $ 195 and some change.
He was trying to double my price. I explained that was not the cost i agreed upon and that i knew all about bait and switch tactics.
They had already taken apart my car tho! What was I to do? I decided to save the brain damage of calling the cops and pay the extortion money. I got that rate down to $ 53.79 curiously.
The salespeople then whispered and laughed from the other side of the room as I waited, making obvious references to me.
Then what???
Well, they unplugged my regular radio so that now ONLY my new Aux plug works. Also, I strongly feel they blew my speakers on purpose as additional consequence. I can’t prove they meant to, but they were fine when I went in.
These are some nasty people. Spend some time and just watch them deal with customers for a while before you spend money.

They were friendly at first and appeared to be knowledgeable, yet we left feeling completely robbed. They were not upfront about their additional costs that happen to accrue after they start working. We ended up with speakers we didn’t even want because, the ones we bought that they said would fit, didn’t. Since sales are final, that «left their hands tied» so we had to either pay the additional cost to modify our car or get something we didn’t want. The manager wasn’t helpful either because his response to our predicament was «Buddy, don’t you read a contract before you sign it». Make sure you read the fine print, because they won’t tell you about how they like to make their extra money. What we thought was a better deal then most audio stores ended up costing us twice as much. They could care less about keeping a customer happy, and we would not recommend this place to anyone.

Unlike the other reviewers who hate this place, I’m actually a fan. Lex hooked both my husband and I up with great deals and his customer service. I was looking for a alarm system and because they dealt in Viper, I had to take a look. Lex actually set me up with a code alarm, sibling to Viper, and was able to mount the hardware higher up than normal because of my Jeep and going off roading with mud and large amounts of puddles. Of course I’ll be going back to get a newer stereo system. I do though agree with Brad H in that Lex is the one you want to work with. Heck, he came from the Littleton store, yes apparently they are still opened, just to talk with my husband and I. For Denver, I’d recommend these guys where you won’t get nickel and dime to death.

I was dying to get subs. I paid about 1,200 for two 12 inch kickers, an amplifier, and the hook up for the equalizer. I honestly thought they did great. I wasn’t necessarily prepared for the cost, I knew it would be expensive though. All the workers are very nice. I bought the two-​year warranty on them, which was about 200 I think. It was my choice to add it on. I’m not sure whose fault it is, but six months later, the speaker started making this awful loud, weird, sound randomly, even when the car was off??? It was weird, but I’m still going to go back there for all of my electronic needs. I’m going to go there and ask about the problem. I always buy things with insurance, so I’m not worried about problems here in there.

«I’ll take care of you Buddy» — you will hear it over and over as they continue to charge you for a product that they won’t stand up for. Had an in car DVD system installed, screen went bad within a month. Told Jonny, the manager, that I was out of town and unable to bring in within 30 days. Brought unit in after 36 days, was told «I’ll take care of you buddy» and after they looked at it was told it was going to be another $ 140. Also, during install, was told it would be done early afternoon, but was not done until end of day. After initial install, sound was horrible. I had to pay additional money to clear up sound issue.
Asked if they stood by their product, Jonny told me rudely «Should have bought the warranty», while looking down at computer. Asked to speak to owner, was told by Jonny, while looking down at computer, that I could send an email to
. Asked for Jonny’s card — was told «I am all out». This is how they will take care of you.
I am going to look into other reviews, as I cannot imagine someone would truly post a positive review about this company. Do not buy from this company. Look at the negative reviews first.
Also, iPhone 5 cable is mysteriously missing after I chose not to pay the extra $ 140 to pay for product that didn’t last 30 days and had them pull my truck out of shop.

Lex what can I say super nice guy even opened the door for me class act all around. He’s your guy, go check him out.

Way Over Priced… Their «$ 1 dollar install» is a SCAM. They claim to be «The Home of the $ 1 Install.» However they had install charges added to the rediculous qoute they gave me for just a simple system. They constantly try to sell you upgraded equipment that you don’t need. I was actually going to pay them because I didn’t want to deal with it. But when I went in for my appointment, they said they couldn’t fit me in that day because they were already booked… Good Job Store Manager, You Suck.

This place is a scam.
There # 1 goal is to make you spend money
My boyfriend had purchased a sub and amp from a different company. I went to this location to have it installed. After the install everything seemed perfect. About a month down the road my sub would cut out. I would go and tap on my amp and the sound would come back on. I took it there and the bald dude checked it out for me. He took it back and checked all the wires and said everything was correct in place and said I might need a new amp soon. Funny thing is I took my car to a family friend and he said they had tried to make money off me. They purposely put all the wires in my amp to one socket so there would be a shortage. My friend got it working perfect no problems since! It’s crazy how they lied to me and tried to scam me to buy a new amp. Its all about making an extra dollar for them no good service and they are liars (if they aren’t lying they are all extremely rude and slow in the brain). Don’t let this company do this to others please report to the Colorado Attorney General’s Office & Better Business Bureau.

Ugh!!! Never again! I purchased a stereo/​install as a Christmas gift only to discover that the Bluetooth feature did not work, the old radio was carelessly tossed on the floor with the front panel removed, the dash wasn’t re-​installed correctly, the hood latch release is broken, and the climate control no linger illuminates! QAS was the least expensive option so naturally I went there. BUYER BEWARE!

Quality Auto Sound did exactly what they were supposed to do. I needed a new car stereo, so I walked in and perused the units they had available. The staff answered any question I had. Once I had picked a unit, the manager had my car taken around to the back, and I went up the street to get something to eat. An hour and change later, I had stepped into the 2010s, and I became a satisfied customer.
I took one star, because they sold me a $ 20 aux cable that I’m pretty sure they knew I didn’t really need. But what the hell; thats capitalism for ya.

Quality Auto Scam!
Reviews about this place’s pushy sales people, ludicrous return/​refund policies, and terrible service are all true. I decided to have an amplifier installed in my vehicle and provided a down payment, with plans to have the installation performed a week later. Before installation, I realized that the amp would not fit where I wanted and generally did not fit my needs. When I asked for a refund, I was told that they provide NO refunds, period, for any reason. It did not matter that I had received NO products and NO services. Basically, this place stole my money and provided absolutely nothing in return.
To others who have been wronged, help future consumers by filing complaints with the Better Business Bureau and the Colorado Attorney General’s office. Both can be accomplished online in a matter of minutes. Let’s spread the word and drive this thieving, pushy merchant out of business.

Would agree with pushy staff.
I called asking if they had some pioneer extraction keys (thin metal sticks which you push into a slot to take the radio out). The guy on the other end, Martin, told me they had some for sale for $ 13. These are $ 2 on pioneer’s website because they’re literally small metal sticks. He told me they’d be either $ 13 or $ 35 to remove the radio… When I said earlier you push them into a slot and the radio pops out, that’s all there is to it. It’s a 2 second job. They want $ 35 for that? what a joke. They have keys lying around the install bay since they remove them from the box a radio comes in (which is why I don’t have the ones that came with my current radio).
Best buy is better than this. Go elsewhere.