The Timbers

We have been staying here for the Stock Show for TEN years running for ten nights at a time. At the beginning this was a wonderful place to stay! This year we are changing hotels! My husband and our manager got propositioned by a hooker in the hallway. Someone overdosed and got hauled away in the ambulance. Duct tape holds down the carpet in places in the room. In the restaurant, most of the menu is marked out and still they will tell you they cannot get you what is there. If you are looking for classy, you won’t get it here.

We asked for an early check-​in due to medical reasons and we also asked for a room on the 1^st floor close to the front door & breakfast due to medical reasons. We were told it was no problem. Upon arrival the room was NOT ready. Okay, fine we have a few things to do. Came back an hour later and the room was still not ready. We agreed to another room on the 1^st floor. Our mistake. Compared to location of other room this was not convenient for the medical patient. Hallways reeked of marijuana. We walked into our room and the heat was on FULL blast. Why? The last straw was that these «so-​called» suites are not fully equipped in the kitchen. NO silverware. When we went to front desk to inquire about silverware the front desk clerk said there was «no silverware». It took us 45mins to decide we were NOT staying in this lackluster accommodations. Plenty of other places to book in this area. Save your time & money!

Not worth it ! Checked out forgot my jewelry in room for 2hrs cleaning lady stole it, had to file police report smh ARRIVED HERE and noticed the park at your own risk signs, place was run down and crawling with prostitutes, STAFF WAS NOT PRO AT ALL !!! PASS IT UP IF POSSIBLE

I wrote this yesterday but before posting I wanted to get an explanation and give them a chance to fix this mistake. I called the hotel and spoke to the manager. Manager informed me he was going to call the regional manager to compensate me. I was promised a call on Friday at 2pm to give me an update. I HAVE NOT RECEIVED A CALL. Therefore, this will be posted. I have given you the benefit of the doubt and you continued to neglect your customer.
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False Advertisement. Terrible terrible service even for the price.
Where should I begin.
1) I had a cancelled flight and had to stay at the Timbers. The reason I chose this hotel is for the FREE shuttle service which DOES NOT EXIST. I checked in and told the front desk receptionist that I reserved with the hotel just because of the free shuttle service. Agent looked confused and said, «we don’t have shuttle service». I told the receptionist it states «FREE 24 hour shuttle to DIA» on the website. Receptionist then informed me that the website is outdated and they do not have the password to change the information since the hotel has a new owner. How is that my fault exactly? Anyways, receptionist said to wait and speak to the manager in few hours. I checked with the manager few hours later. But the manager said, «don’t worry, I’ll figure it out. I’ll call your room in a few». Two hours pass, I happen to go to the main lobby so I checked again with the manager. He looked at me like I was confused and said he is still figuring it out. Checked again after a few hours and tells me the same thing. Then again, I checked again few hours later and he wasn’t there. A different front desk receptionist was available, I tell her it’s 8pm and I need to head to bed soon so I need to know if I will have a lift to the airport. She noted my room number and told me she will call me. At this point it was midnight and have not heard from anyone, so I went to bed. I had to get up at 5AM and figure out my own ride, paid an Über driver $ 40 to get me to the airport. Before I left, I explained to a DIFFERENT receptionist the situation and she stated, «he tried to figure out the ride situation but couldn’t». I would have been stuck without a ride to the airport and would have missed my flight if Über did not exist. It would have been very nice to let me know and not ignore my complaints. This was just the beginning.
I would have ignored the rest of the issues if they have dealt with issue 1 professionally. I’ve never felt this neglected from a hotel.
2) Couches and furniture are stained and dirty.
3) Alarm does not work. I had to smack the alarm clock on the side to disarm.
4) Unpaid Dish Network bill. Every hour or so a Dish Network dialog appeared on the TV about unpaid bill. Dialog could not be closed, so I would turn off the TV and get myself busy with something else until the manager closed it. PAY YOUR DISH BILL!
5) Sink does not drain. So you end up with a pool of dirty water as you brush your teeth.
6) Shower handle does not work, it took me 5 minutes to figure out where the «off» position was. The handle loops 360 degree.
7) Huge opening under the door you can hear everything in the hall way.
8) There is a patio, with a horrible landscape! Unlike the posted picture which shows beautiful green lawn.
This might look like a 3 star hotel but with 0 star service.

Front desk looks modern and recently renovated, so I expected the rest of the place to be the same… wrong. The front desk staff was friendly and gave me a discount when I balked at the 189 dollar price. The elevator smelled like a moldy urinal… maybe it was dog pee, I’m not quite sure. The hallway smells like curry. The courtyard needs upkeep but fits in nicely with the rest of the rundown hotel. There are kids running all over the place, I’m not sure where the parents are. The room seems clean, and has a decent kitchenette. I have a nice view of a crappy barbeque, a 3 legged chair sweet spool used as a table and an assortment of beer bottles hidden in knee high grass outside my window. The bathroom door is a pocket (SLIDING) door that does not quite close all the way. At least the Internet is free. There are no vending machines, however the sign in the hallway points you to where they used to be. This place is poorly maintained and dated. For the price, this place is a huge ripoff. I’d stay at one of the other places across the street next time.

(Has anyone made the shiver me timbers joke? No. Great.)
Well Shiver Me Timbers! The Timbers left me in a state of confusion. It’s the weirdest combination of «wow this is great!» and «oh my god what a hellhole.» I’m not even sure how to describe it — other than to say it’s like someone took two hotels — a really nice one and a run down perv-​fest and smashed them together.
The Hot:
+ Rooms are huge with patios
+ Super comfy bed, pillows, sheets
+ Giant kitchen area + full sized fridge
+ Great big table/​workspace
+ Two nice TVs in two separate rooms
+ New showerhead/​shower
+ Free breakfast (which was meh, but free!)
+ Cookies when you walk in exhausted from travel delays
The Totally Not:
+ Grimy carpet
+ Oddly lumpy furniture
+ Items coming out of the walls (towel holder, e.g.)
+ Janky lamps
+ Some guy smoking and grilling below our window
+ The rape-​y parking lot
+ Odd smells around every corner
+ The ghetto around it
+ The shoddy patch up work
What’s so bizarro is that there are some really nice things about it — like they’re slowly (really slowly) adding in modern things. If someone bought this, stripped out the weird Bates Motel items and upgraded the restaurant, it wouldn’t be the background to my nightmares.

This place was a complete dump! Regretting that I did not Unilocal it first. It smelled horrible, we had holes in our doors, exposed wiring, microwave sounded like it was going to blow up when it was turned on. Outside was not maintained.

This hotel is in the ghetto. If you don’t mind that and want a nice spacious room with a big hangout/“living room” area, then you should totally book here! There’s a kitchen area w/​a huge fridge too. But let me tell you this, my cousins saw a prostitute outside with a guy, and it was pretty obvious. They didn’t do any harm to them though. There are definitely different types of people that stay here. My cousin and I was people watching at the front desk area.
There’s a Unilocal check-​in deal where you get about $ 50 something off when you book.

Run away… this place is terrible. Everything is broken or flooded. The landscape is repulsive the help seems to know it too. They never once asked how our stay was. The hotel has a ton of rooms and space but it’s obvious the owners are over their heads. If ever I could turn someone away from a business, it’s this one. Please, sleep in your car or under the viaduct. No way it could be worse.

If you want space and lots of it then this is a good bet. The counter staff was very nice and professional. The overall facility is in dire shape at best.
When we travel we usually have our kids with us. Consequently if we’re staying in a hotel things get cramped. So we look for suites. Suites right next an airport, especially one as busy as Denver International, are expensive. Conversely we don’t want to get a place 20 miles away. This place came up on the search and didn’t get slammed.
The room. A very, very large suite with two balconies. It was clean but the towels were few and small. The sheets were soft but the mattresses didn’t have fitted sheets on them. Just oversized flat sheets stretched around the corners. Weird. Everything worked and it didn’t smell funny.
The halls and main building are barely acceptable. Numerous leaks in the sky lights. The frames of the large windows next to the main staircase haven’t been cleaned in who knows how long. Dozens of cob webs and dead bugs. The carpet is stained in most areas as well. The back staircase isn’t lit at all and smells musty. The front of the building was okay but the landscaping is amusingly out of control. No one has weeded a bed there this season is my guess and the central courtyard area looks like a cross between an abandoned prison yard and the smoking area of any overgrown halfway house. The parking lot is bad need of patching, resealing and lining.
It was cheap and big and clean. Other than that I can’t really find a reason to stay there again. Ownership needs to dump quite a bit of money into this place just to bring it up to minimal standards.

I think people have way to high of standards to be complaining about a hotel especially when you pay for what you get this is a cheap hotel with ALL THE AMENITIES included. You can bring pets, there’s free breakfast, the rooms were clean, every room has a patio, the customer service was great. Any time I walked past the front desk they were sweet and always helpful.
I needed a last minute hotel in Denver and wanted something cheap and I picked this and seriously you’re getting more than what you pay for.

Huge rooms, comfy bed. We traveled to Denver for a construction job and put all the boys up here. Excellent choice for the square footage, kitchen, and location.

I Stayed here in October of 2014 on my way to Florida from Hawaii. this hotel is wonderful, I love the bed it is very comfy. Very Comfy, breakfast was amazing. only thing that sucked was the wait for a shuttle. I waited for 2 hours after I called the hotel to let them know to pick me up… It was horrible well for me because I am not use to the cold at all. and waiting outside in the cold for the shuttle was not ideal. But when I got to the hotel, everything got better. I would stay here again If I ever stay in Denver. Just nest time I would get my own car.

Biggest rip off ever. We were told we would have a balcony, we did not. We had 2 microwaves on our room, neither worked. Refrigerator would not stay shut. Called the front desk all they did was swap out a broken microwave for another one. After speaking with the front desk we were then harassed and stalked by the staff the remainder of our stay. They were constantly outside our room when before we hadn’t seen anyone other than at the front desk.

Worst possible customer service I have ever had from a hotel, and that says a lot I travel the USA heavily. My son and two granddaughters were stranded in Denver, I used orbitz to book the room. The room was pre paid when they tried to check in they were denied because of no credit card for incidentals so I called with mine they would not take it, they also would not take CASH. I spoke to the desk agent Alex, she was rude would not cooperate and said this was hotel policy. She then hung up on me. Orbitz has contacted them and the hotel has declined twice now on refunding the money. Stating a reason of we can not find money because the party did not check in.

A complete shit hole! Filthy dirty, broken doors, nasty nasty dirty carpet. Room smelled like musty cigarette smoke. The smell kept me up and I had a headache from it. The decorations were literally falling off the wall. The «hot breakfast» looked nasty, I didn’t even bother, all it was was processed waffle batter. I booked for 2 nights and checked out after the first and moved to a different hotel.
The lobby was nice.
I will never book with you again, your reviews are BULLSHIT!

Unilocal, Priceline, and Tripadvisor STOP being DECEITFUL about star ratings
I will start off by saying my stay was not bad, but the truth is The Timbers is NOT a 3 star hotel it is a 2 star motel. Don’t sale me a 3 star hotel and give me a 2 star Motel. The only great thing about The Timbers is the bed. The staff is good also, but the Motel/​Hotel is not what it is portrayed as. I know a motel when i see one, hell that’s all i stayed in when i was in college. The Timbers had all the characteristics of a high class Motel. The outside grounds was not well kelp. All the hallways had major big stains in the carpets. All the hallways in the back of The Timbers reek of marijuana and my room décor was stuck in the 90’s. What I’m trying to say is if you want a high class motel and a good bed, The Timbers is for you. If you want anything more, The Timbers is not your spot.

Almost, but not quite … this seems to be a theme with this hotel. 3.5 stars would be about right.
1. They could use a good landscape architect — or at least a lawn service to get rid of the weeds.
2. After the outside, the lobby is pretty nicely kept. Didn’t expect a baby grand piano …
3. They have CREAM!!! Real half and half. A higher priced hotel across the street only has enough imagination for powdered creamer.
4. I was surprised at there only being a shower, but maybe that’s a Denver thing because aforementioned hotel across the street doesn’t either.
5. The towels are better than the towels at the Hyatt Regency in downtown Albuquerque.
6. The rooms are good sized, but dated.
7. Plugins around the desk are minimal.
8. Get out of the shower and bang, bang, bang — housekeeping is at your door. They need to learn about technology at this hotel.
They get 4 stars from me on account of price, cream and towels — and trying.

This hotel seems to be trying a little bit, but not quite enough. Inside, it kinda feels like it was decorated by a depressed cowboy. Outside, it looks a bit like an East German government housing project. There is no pool, hot tub, or sauna despite plenty of room for such. The fitness center is buried deep in the bowels of the building… walking there felt like the start of a bad suspense movie. The grounds have about the same charm as an undeveloped vacant lot.
That said, my room was okay. I didn’t seem to be fortunate enough to get one of the suites described in other reviews. It was clean enough, but it didn’t have a tub, and there was insulation creeping out of the wall around the AC unit. The fixtures were nice, and newish. The furniture was kinda beat up. Sometimes it’s the little things that make a difference.
I really wish I had booked at the new La Quinta across the street. I wouldn’t be surprised to find The Timbers demolished in a year or two to make room for something better.

Check in: pretty easy– they couldn’t find my reservation at fist but this was solved in about 1 minute.
First impression– the hallways were a little dark and dingy. The great room was also dark but looked like it could have been very nice if lit up
The grill– friendly staff, took a minute to get change but overall good atmosphere.
The room– like the pictures indicate. Large open concept kitchen/​living room. Very comfortable furniture. Big master bedroom with a lot of space. Small bathroom. 2 microwaves and no oven :(very small patio. Tried to use my coupon from Unilocal but was unsuccessful. Overall very spacious room that accommodated my husband, 2 month f, and myself.