Walmart Tire Lube Express

This is my second awful visit to Walmart tires. I asked for snow tire recommendations and the staff had no idea what they were selling. Then finally after speaking to my father about tires we picked two out to be ordered. They then had me wait after calling the manager multiple times for a PO #. Manager came over 45 mins later. Extremely frustrating and an unorganized auto center. I would not recommend this location. Awful!

I was in the area. Had some time and needed to rotate my tires. I drive a full size pickup. I haul trailers all over the country. I have extensive mechanical experience and knowledge. I just didn’t have the right tools to do the job myself. I chose Walmart because of the large parking lot as I needed to disconnect from my trailer to get the work done.
My experience started out bad. As I walk in I was greeted at the door. Asked what they can do for me. (That’s not the bad) what gave me pause was the appearance of the employee. Trying not to be judgmental. He didn’t exude confidence. I explained I wanted my tires rotated and balanced. He said lets take a look at your vehicle. Then proceeded to take multiple tread depth readings from each tire. The tires all had over 60% tread life left. He acted as if he was doing me a favor by admitting it into the shop. So I leave and run some errands next door. I forgot to tell them I want the tires at 80psi. Max pressure because of the type of driving I do. (Did I mention I use to work at a tire shop for several years) I call to advise them of this. I end up on hold 6+ minutes. Call again. Again on hold 6+ minutes. Call again finally get through. I’m told they will set the pressure at what the door frame suggest irregardless of my wishes. When I go to pick up my vehicle. They set the front at a lower psi. I now have to re inflate my tires to the correct psi because they refuse to. I will avoid this Walmart like the plague in the future. Customer service? Yea right.

I hate writing bad reviews. After spending 30 mins waiting behind one customer trying to return his battery I left. It took 3 employees 30 mins to make the return. Despite there being a full queue, the employees showed no urgency in moving the line. Two other customers left as well. If you’re going to use Walmart to service your tires go down the street to the 7455 W Colfax one. There is typically less of a wait and the employees actually seem to give a damn.

I guess to be honest, this may be as silly review, as it’s Wal-​Mart.
But wait… There is a backstory!
Until their prices went up, all Walton World Lube joints were actually awesome for old cars. It was cheap, and you have a ’98 Taurus, so who gives a shit, right?
So having no driveway I’ve been a fan for years. Sure it was slow, but any other place would charge you $ 50 for something as simple as an oil change. So I made a mistake of bringing in a brand new Corolla for a first change.
I know, I know, big mistake.
Four hours later and no oil change done. Thank god! They did not know what 0W-​20 was, I almost put 5W-​30 in my new ride (Google it to see how big of a fuck up that would of have been). They actually gave up because they had no idea how to do it. There were actually a long series of later screw-​ups, but this would then be a novel.
It was actually a saving grace; I got some ramps, some oil, a custom wrench, and a stern talking to from a cop about not doing auto work on your car in the streets of Denver. But I also got a sense of pride of putting these best synthetic oil in my Japanese wonder machine myself.
Wally World Lube? Only is your car is already dying. Of course this is not new info for the masses but another reminder, if you value your car do it yourself or take it to someone who knows what the «W» means in 5W-​20.
PS
Winter