Windish Rv Center

While I got a decent pre-​owned 5^th wheel at a relatively fair price (the only reason for 2 stars rather than 1), Windish did not follow through as promised. I bought with the intention of living in the unit immediately and through the winter. I was assured by the sales person that the trailer would be delivered de-​winterized and very thoroughly checked over to ensure that everything worked properly (this was especially important since I have no way of moving the trailer for repair). I did receive a «walk-​through» at purchase, but not knowing much at all about these things, I didn’t know enough to know that the employee had very little knowledge of the trailer I bought (he failed to mention several key features). Not only did Windish fail to de-​winterize, but they also failed to catch a water pump issue and a thermostat problem. Had they gone through the trailer as thoroughly as promised, these things should have been caught. I called a number of times to address the issues with Windish, but after failing to reach a live person I resorted to email. The first person that responded seemed mostly annoyed that a ‘service’ issue had been direct to him. Te second person to call appeared helpful up until I explained that I had no way of transporting the trailer to Windish for service. I was told she would talk to the GM and call me back. It had been two weeks and I’ve heard nothing.

Worst customer service I’ve ever seen! we bought our trailer there & love the purchase but once you leave there lot they could care less about you or any future business!
My advice … Don’t grace there door buy somewhere else! Also tell all your friends!
You will be as disgusted as I am! Stay far away from this Business!!!
Marv

Met with Al «the douchebag» and was rushed around was pushed towards more expensive travel trailers. Talked down and very condescending towards myself and my family. Went elsewhere and gave my sales commission to a different dealership avoid this Tool at all costs … Doesn’t care bout your needs just his commission

I bought a used travel trailer from them. I’m happy with my purchase but the trailer was missing a microwave which we worked in the deal to fix. It took almost 2 months to get the part in. Then they installed it with the wrong parts instead of getting the right one. Also they took the power cables out and didn’t return them. Now I have to buy new power supply cables and fix the microwave. Horrible service department. They did not back up there end of the deal.

Windish Rv will not prepare an insurance estimate or repair damage to your Airstream. I have tried many times over the last 30 days to get an estimate. They continue to stall and have not provided any level of service. Do not waste your time trying to get them to help you.

Bought an Airstream two years ago and had a very positive service. Corey my salesperson and the crew were terrific to work with. Eventually ran into a couple of warranty issues and a problem with some work that Windish performed. On the warranty issues, they were really backed up in the service dept but since we live out of state, they took us in and got us fixed as promptly as they could. On the second problem, Jim H. the manager, took care of us above and beyond our expectations. Since we really had a great experience, very recently, wife and I went back to upgrade The second time around, they valued our loyalty even more and worked with us on a great deal. The only minor negative is that their repair shop is incredibly busy… while they took as much time as we needed, I could feel they were impatient to get back to work… however I didn’t fault them for that.

We have used Windish for many years and have had an overall good experience. Today I called about an electrical issue I had them repair and was treated like a child over the phone. I had them replace a circuit board that controls the battery charging, which cost around $ 800‑1000, 2 months ago. Several days ago I attached the battery and it kept blowing fuses. The service department stated I had crossed the battery lines. Really? Wouldn’t help me out at all on the phone and was quite rude.

We purchased our 5^th wheel from Windish in Lakewood. The sales people were very helpful and knowledgeable. They had quite a few 5^th wheels to choose from. If our experience had stopped with the sales department it would have been a very positive experience. They seemed genuinely interested in our getting the perfect 5^th wheel and paying the best price possible. However, as with any new RV purchase there will be issues that will need to be fixed.
This is where the positive experience with Windish STOPS. Although the 5^th wheel is completely under warranty, it felt like they would do whatever they can to avoid doing any warranty work. After having the 5^th wheel for 2 days we found some little things that needed to be repaired. We were told it would be at least 3 weeks before they could get the 5^th wheel in for repair and then they would need to evaluate the repairs which could take another 2 to 3 weeks and then they would start the work. They, of course, could not then guess how long it would take to fix anything once the finally started. We full time in our RV, but they didn’t care at all about any inconvenience we would have from their inability to deal with our issues in a timely fashion. They also were not willing to complete the repairs earlier – even knowing we had only purchased the RV 2 days earlier. Additionally, there was some body damage that was done that we didn’t discover until we got back to the campground. They told us the damage was our fault and we «probably hit a sign on the highway and didn’t know it». Are you kidding! They accused us of hitting a road sign at 65 mph and not know it. Bottom line about Windish… purchase an RV from them but don’t expect them to stand behind it.
Don’t expect the same treatment after you spend all that money with them as you get before you buy.

In Denver/​Lakewood with a sewer plumbing problem. Called Windish. They did not have this large part but got it on for me in less than 24 hours. Nice, friendly helpful people.