Paul The Plumber

Staff was courteous and friendly, but quotes to fix issues were astronomical. I wouldn’t mind doing business with them, but could never afford to.

I called for a leaky fawcett and said they couldn’t fix it without breaking it. They still wanted the $ 60.00 service call fee so I had them look at my outdoor fawcett that connects to my sprinkler system that was leaking.
He gave me an estimate of $ 472.00 !!! I asked him why sooo much?
He replied that it’s going to take 2 hours. I gave him the ok to fix it.
After coming back with the part, he installed it as I was planting flowers. He finished the job before I finished the planter that I was working on !!! (within 10 min.)
He approched me and said he was done, I said why was it so much money if it only took you ten min. to fix. His reply was the fixture is made of all brass?!!
My mistake I signed for this and believed what he told me.
The following day my landscaper came over and I showed him what Paul the Plumber replaced and how much they charged me. He told me that the part they replaced cost $ 75.00 and that they took full advantage of me. Who makes $ 400.00 in labor in 10 min!!!
I guess Paul the Plumber does.
I called to complain and they wouldn’t adjust the amount only offered to give me a credit on the service call !!!
I would never use this plumbing company again!!!

These guys are not the cheapest and I feel the need to say that in this review. I have dealt with them on a few projects and repairs over the years. What I am most satisfied with is their reliability and level of professionalism and quality of work. Bob is always friendly. The office staff has their shit together. I place value on these elements. And, really their prices are not that much higher than the guy who never shows up anyway! Recommended!

too expensive for what they did. Tried to sell us everything