I can say unequivocally — I’ve never received better customer service anywhere, ever. I took a ride up to Seacoast because I saw they were an authorized Revit! dealer and I was looking for some quality gear. I ended up staying there for 6 hours. All day. Pat in accessories helped me fit and find a whole gettup of gear. She was pleasant, super helpful, and got me exactly what I needed — and made sure it all fit. Juggling other customers throughout the day she always came back. I must have tried on every glove they stocked. I went in looking for pants, and I came out with a full getup after learning my helmet and jacket were both 2 sizes too big. I highly recommend shopping here over the smaller dealerships in Massachusetts. I didn’t buy a bike here but as far as the gear goes… very, very impressed. The gear isn’t cheap — but that’s because the gear isn’t cheap.
Andi S.
Évaluation du lieu : 5 Philadelphia, PA
The service at Seacoast Sport Cycle is very professional and efficient. I shall return.
Michael M.
Évaluation du lieu : 5 Nashua, NH
no need to go anywhere else, they treat you like family ! even my dog ! best techs around and everyone has time for you. it’s nice to walk into such a reputable business and have them call me and my dog by name !
Jack R.
Évaluation du lieu : 5 Columbus, OH
I worked a deal with Scott over the phone on a 2009 Hypermotard and he made the process totally painless. We set an appointment for this past week and I drove down from northern Vermont to pick up the bike. The dealership is awesome, I definitely feel more comfortable buying a used bike there then anywhere else, especially since they have the #1 Ducati mechanic in the country. There was a little hiccup with the odometer reading, but both Scott and Jim worked hard to make it right and I left there a very happy customer. Scott even noticed the bolts are my barends were mismatched and found the right hardware! This is an outstanding dealership and I would recommend anyone to go and do business with them.
Philip C.
Évaluation du lieu : 5 Boston, MA
I had a very positive experience from the moment I went to see the motorcycle I ended up buying at Seacoast to the moment it was delivered to me. Scott was a great sales guy, very informative and not at all pushy. I was pretty much decided on the bike that I wanted and from the moment I decided to buy, Scott and Jim made the application and closing process extremely easy, quick and friendly. The Seacoast dealership is very well-maintained, all staff are friendly and it’s 100% worth the drive from Boston, or from even further away, to check out an awesome selection of Italian motorcycles from Ducati, Moto Guzzi and Aprilia as well as scooters from Vespa and Piaggio. Truly awesome dealer! Such a positive first experience has made me a loyal customer now and for all service and future bikes!
Calvin K.
Évaluation du lieu : 5 Somerville, MA
First off, I’ve been meaning to write a review for years and am finally getting to it. :) I’ve been a loyal customer of Seacoast for several years, started having my bikes serviced here after BCM Ducati closed, buy parts and accessories, and have bought two bikes from Jim(co-owner of Seacoast). Seacoast is a truly top notch dealership. Everyone is knowledgable, friendly, and honest… which, IMO, is hard to find in this industry. When I say ‘everyone’ I mean it — sales(Jim), service(Jason, Kyle, Shaun), parts(Adam), apparel(Pat), bike delivery/pickup(Jason), and the rest of the team are truly great people. You can ask them anything and get knowledgeable and honest answers… looking for advice on a bike or parts/accessories for touring? They can answer it. Into racing /track days and have questions? Yep, they can answer it. The facility is very nice… unlike some dealerships where it feels like it’s in a barn or an old warehouse. If you’re looking to buy a new bike, service for an existing bike, or buying parts /apparel, I’d highly recommend visiting Seacoast.
James R.
Évaluation du lieu : 5 Tacoma, WA
I bought a new Moto Guzzi from Seacoast recently. The guys there simply love motorcycles. It shows in everything they do. I’ve bought a lot of bikes over the years and these guys are the best.
D D.
Évaluation du lieu : 5 Boston, MA
I was truly impressed by the staff and facilities even though I did not purchase the bike i had my eye on. The shop is spotless and upbeat. You can tell these people live and breath motorcycles. Kevin on the sales floor was great as well as everyone else involved in purchasing a new bike. They are 50 miles out of my way but its worth the trip. These people make you feel at home !
Lin C.
Évaluation du lieu : 5 Haverhill, MA
I am not a biker chick… I am intimidated by «bikers», the thought of a motorcycle makes me hyperventilate. The rising gas costs are about ready to make my(young at) heart go into a cardiac arrest. That being said, I thought maybe a vespa was the way to go. Save the environment, save a little cash– you get the picture. Ok, but that means going into a shop where big burly scary men were going to make fun of me and laugh me right out of there designer purse between my legs, right? WRONG! There was not a scary man or woman for that matter to be found! The most helpful sales people were there. My guy is Jim — totally un-intimidating! Not only did he NOT mock me or try to sell me a «real» bike — he actually listened to me, suggested a model he thought may work well for me, let me sit on one and put up with some of my downright silliness! When all was said and done he located me exactly the right bike, gave me a ride on it and we closed the deal! I would be remiss if I did not also mention Sarah P. She was a terriffic help in assisting my husband find the perfect helmet & gloves. She addressed all of his questions and helped him find the perfect helmet that will work for him now but especially when he gets his«MAN’s motorcycle». She has also been a wonderful help to me, as she has really helped me to feel at ease asking her riding and equipment questions. She helped me find a great helmet that fits both my pinhead and my personality! The employees at Seacoast Sport Cycle truly made this a fantastic experience. We picked up the Vespa tonight, and my husband is accepting his«wife’s bike». Before we left tonight, we told Jim to give us a bit– but we would be calling him when it is time for the man to get his«MAN’s Bike!» (That being said, the husband was grinning ear to ear driving his wife’s bike home!) Check these guys out for your next cycle/accessory purchase! They are great! Y’all know I don’t give out many 5s!