Comfort Inn O’Hare – Convention Center

The place has not changed much from my last visit. It is a decent place to stay. Not great, not bad. I think they improved their WiFi. Customer service is still very good and friendly.

Long overdue review. Stayed there for the 2015 Chicago Marathon. From Oct 8-​Oct 13. Had a great experience. Attentive staff, the hotel is re-​modeled with flat screens tv’s, very clean, the bed was super comfy, safe neighborhood, had a small fridge, microwave, and coffee maker in the room, bathroom was really nice, and buffet style breakfast everyday consisting of scramble eggs, sausage links, cereal, bagels, donuts, and a waffle machine. Their shuttle picks you up from the airport at any time, just call them ahead when you land or get off the train. and if you need to go downtown, the shuttle runs every 10 and 40 mins of the hour to O’hare airport where you can take the metro to the city. Also there is a family style restaurant across the parking lot. There is a gas station across the street, and the seven eleven is aprox. a 15 mins walk. FYI if you are in Chicago for the first time try Giordano’s deep dish pizza, I can’t stop thinking about it five months later.

You get what you pay for. I should have splurged and got a nicer hotel, but for one night, it was fine.
The check in process was slow, but the ladies at the desk were very friendly.
Here is a tip– bring your own snacks and drinks. The vending machine prices are outrageous. $ 3.00 for a bottle of water, we’ll $ 4.00, because the machine ate my dollar.
If you’re looking for a quality hotel, this is not the place for you.
The hotel is clean enough, just somewhere I wouldn’t want to stay for more than one night.
Oh– and avoid that Tiffany restaurant across the street, the waitstaff isn’t very friendly.

Do not stay at this hotel! As soon as I walked into the lobby I was hit with an overwhelming odor that is difficult to describe, like a musty, unhealthy basement. I had booked 4 nights while on work-​related business, but had to check out after 2 nights, and book another hotel– it was sickening. The odor stayed on most of my clothes after I left. Staff were friendly (thus the 1 star), but seemed oblivious to the odor issue. Although remodelled, it’s superficial and far from complete.

This hotel is by far my favorite very inexpensive really nice and extremely clean I know from the outside it doesn’t look that nice but it’s very very lovely

3 ½ stars. Stayed here at start and end of trip in N. Illinois and s. Wisconsin trip with my Parents. First night was a nice room, surprisingly quiet. Lady recommended us to take L to Cubs game, and shuttle was at O’hare L station, maybe, maybe not waiting for us when we got back. Second and last night stay room not as nice, and cable was in and out. One star deduction for strong mildew smell in halls, and in and out cable and wifi. Breakfast ok, maybe needs more space to accomadate guests.

No parking.
I stayed at this hotel for about a week in between work assignments. I drove into the city one evening for dinner with friends and came back, only to find that every one of the few parking spaces was full. When I stopped at the front desk to ask where I could park, they had no idea how to answer, and had me park in a reserved parking space in the back of the nearby restaurant and printing store, that specifically read «for Higgins Printing customers only», and told me that I would be ticketed if I didn’t move the car early in the morning. They couldn’t give me any other options and had no alternatives for me waking up at the crack of dawn on a weekend to move my car to avoid a ticket.
No parking options at a HOTEL of all places? Awful. And that’s just a specific symptom of generally mediocre service (wifi that cuts out and is so slow as to be almost useless; thin room walls (neighbor watching TV one room over was so loud I could barely sleep); English is clearly the secondary language for the whole staff), this is the straw that broke the camel’s back that prompted me to write this review. There are better hotels in the area for your money.

Checkin was smooth and the staff appeared ready to get everyone in a room quickly.
The room was clean. The TV did not work because the cable was out. Not sure why or how long this has been an issue! Any way I’m not bothered S I have my phone and the kid has a iPad! So we are good for and emergency overnight stay. I must admit, if I paid for this room I wouldn’t not be pleased.
This hotel is old. They offer shuttle service tie airport fee for us. And breakfast is provided so that staff informed about it for the morning. Checkout is at 11 but due to our unforeseen circumstances we can stay still 12. So from its okay.

Clean Room. Good location 1 mile from the casino. Free shuttle to the airport. Rooms are small and had a tolerable but different smell. Overall I would stay here again because of convenience but expect to über or shuttle everywhere because there is nothing within walking distance.

Okay I was forced to be here due to American airlines.
Room clean. My luggage is lost but the hotel supplied toothbrush and toothpaste, other toilettes, a free breakfast (so could combine my meal vouchers for nice dinner), warm bed, TV, free WiFi, in room coffee and a safe place to wait during my unplanned visit to Chicago.
Plus it was nice to have the shuttle service and caring staff. From the shuttle driver to the front desk, everyone is polite and kind.
I didn’t plan on visiting Chicago and will not be back, but glad to meet the warm and friendly employees of this hotel.

We stayed at this hotel for a park n fly. Feb. 1, 2015. There was no parking. What little parking there was some cars were taking up 2 spots! We had to park way far away from the hotel. Where are car was all the snow was pushed up all around it with the back loader parked right next to it. The employees parking right up front of building. I would think that employees should be leaving parking for guest. If you want guest that is !!!
When we arrived back to the airport the person at the desk I called to get directions on where to be picked up could not speak very good English. It was very hard to understand. I suggest having someone that can speak English clearly. We were very confused on where to be picked up. They expected us to walk outside to another area at the airport. All the other hotels were picking up right outside the baggage clam area.
As far as the stay. The room seemed to smell and it was run down. For the price expected a little better.

The shower water smelled like cigarettes. The bed was comfy, lots of pillows. Room was clean. No real complaints.

This hotel stay was an absolute nightmare. We literally found FECES underneath the comforter. Just as unbelievable and appalling is the customer service. The hotel is trying to blame this situation on me and my friends because I did not find the feces until our second night. This is absolutely offensive. The only thing worse than finding poo in your room is being blamed for it. The hotel manager is holding no accountability for this situation, and refuses to even acknowledge he possibility his hotel or housekeeping staff could have missed this before we entered the room. Avoid at all costs.

We recently stayed here for two nights while in Chicago for part of a vacation. We didn’t need to stay downtown and for those who would like to be closer to O’Hare this is perfect. Excellent access on/​off the highway and you can be to the airport in 10 min. I debated on give 3 – 4 stars and would have selected 3.5 if it was an option.
Things I liked:
Very friendly and helpful staff
Clean comfortable room
Excellent variety of breakfast… typical for Comfort Inn
Also there is a nice restaurant across the parking lot (Tiffany’s) in case you want a close by dinner.
Very fast Wi-​Fi
Things on the negative side:
Due to in proximity to O’Hare this is a very busy hotel most nights (from info I got talking to staff), so therefore the breakfast area was almost too small. It was jammed both mornings and people were eating outside at the tables and in the lobby. Patience was needed definitely for the breakfast.
Parts of the hotel, while clean and organized, were just a little beat-​up. It’s almost like it’s about time for some remodeling in areas like the elevators, hallways, etc.
The sink faucet in our room was extremely loose. I let the front desk know upon leaving but isn’t that something the cleaning staff would see since there in the room on a daily basis? For me the difference in 3 vs. 4 stars or more are little things like this.
All in all though I was happy with our stay, and if we’re every in need of lodging around O’Hare I wouldn’t hesitate to stop again.

Very competent service from a nice & friendly staff. The rooms were clean & spacious. The complimentary breakfast was exceptional too.
My favorite feature this hotel had was the complimentary shuttle service. They basically chauffeured us to & from our convention every day & the airport as well.
Good prices too!

Plenty of local places deliver here, wifi works, I got in early and got into my room within 20 mins (hours before check in) I applaud their efforts to redirect their cleaning crew to get me into my room. The neighborhood seems safe (I didn’t wonder down any back alleys but it seems like standard suburbia)
⁷⁄₁₁ within walking distance, everything works as promised, good check in/​out hours, comfy bed, quiet, everything I needed.

So, this is a Comfort Inn. It’s not exactly at the top of the hotel food chain but neither is it along the bottom either.
Some pros:
Clean
Courteous check-​in
Elevator
Free WIFI is fast enough for Netflix (this is huge!)
Decent free breakfast (though nowhere near Hyatt Place’s)
Cons:
Rooms facing the street can be noisy
No convenient outlets
My bathroom’s light was out
Walls are thin
Overall, my stay was free because American Airlines cancelled my flight. And the front desk told me that on average, American Airlines sends over 50 people there on a daily basis. Wow.

Check in was easy and the staff was friendly. Room was clean and the bed was comfortable. There was a party in the downstairs portion of the hotel and when it got loud and the sounds of children screaming at 11:15 at night made it hard to sleep, I called the front desk. The man working the desk said he would take care of it. When ten minutes later the noise level did not get better, I went to investigate. The man said all of the rooms were full when i asked for a room farther away from the noise, and said he could not do anything about the noise. I was surprised that he was too cowardly to tell the party goers to turn the music down and get a handle on their kids and i will be reporting this incident to the manager. The walls are thin in the hotel so be prepared.
I paid $ 89 for my room and now regret not paying a few bucks more for a much nicer hotel.