LongHorn Steakhouse

Came in and waited 10 minutes before being seated, mind you it’s not even busy. I made eye contact with the person at the bar 2 times and she never acknowledged us. The service was rather poor. More than likely not going to come back

We stopped in to have dinner on a Saturday and were seated immediately (big plus) and the waitress was so nice (can’t recall her name) but she was very attentive and provided prompt service. I ordered the outback ribeye and it was cooked to perfection. It was tender juicy and cooked how I ordered it which was medium rare… yum. I also had a strawberry margarita which was awesome and came with rock candy garnished in the glass. Management even came to our table to greet us and check on us several times. Great place, great atmosphere and great service. I’ll definitely visit again when I’m in the area.

The service was good, but I simply wasn’t a big fan of my overall experience. To begin, our appetizers were great. Yet, my steak was over-​cooked and charred (asked for medium-​well), but my boyfriend’s steak was perfect (medium). We ordered vegetables, which tasted nasty due to being the least fresh I’ve ever had in a restaurant. At least my mashed potatoes were great.
I know now to not order medium-​well steak here, other wise it’s likely to be charred on the outside. We did not order dessert, but I think they would deliver. I’d give this place a second chance, but not any time soon.

Food was fresh, seasoned to perfection and hot. Our server was busy but was still attentive. The bread was also fresh and hot.

The worst bartender I have ever seen. I was going to Scorpions concert so was on the hurry. Passed by me like 6 times. No attention whatsoever. I called him he was like don’t you see I’m busy here. With five customers on the bar. He could only take one person at a time. The waitress saved me!!! Thank you girl!!! And bartender got pissed that I complain so he called the manager. Unbelievable! I will never go back to that location, the other one in Lincolnwood rocks!!!

LongHorn is the 10’s version of the 70’s Mr Steak. They’re not going to challenge or rival any of the independent steak places in Chicago. LongHorn exists to offer a decent steak from an average cut at a value price. While Darden execs might disagree with some of that analogy, the premise of that value proposition makes it tough to rate any establishment as «five stars». Being the best of mediocre is still mediocre.
That said one of the things that in my opinion set them apart was an appetizer/​salad offering they used to have — a grilled watermelon. I had it at a Unilocal event a couple years back and it was outstanding. This, from a non-​watermelon fan. Unfortunately, it’s no longer to be found on the menu. Let’s turn to the steak, a NY Strip. It was OK, somewhat heavily seasoned with an amount of fat and gristle that one might expect. The loaded baked potato that I ordered with it was pretty good.
So that’s it in a nutshell — service was fine as well.

Took a few minutes to get a table but everything was great. My waitress Patty took care of me quickly, the bread is fantastic and my steak was perfect. It’s a little more expensive then I think it should be but overall I enjoyed it and would go back again.

Being the business I always tip for great service but when you are lazy and don’t clear our entrée plates and leave a dirty wine glass in the corner thinking we won’t see it sham on you

Stopped here for dinner this past Thursday night after hitting the Fashion Outlets in Rosemont. Never had been to a LongHorn before and I was pleasantly surprised. Affable host seated us right away in a comfortable booth. Restaurant was clean and inviting. Our waitress was friendly and sociable. The Caesar salads we ordered were decent; lettuce was fresh but overall, nothing out of this world. However, the Outlaw Ribeye Steaks (medium rare) we ordered were outstanding! Juicy and succulent. The mashed potatoes were buttery and delicious. The steamed broccoli came with a butter lemon sauce that was a bit too much though. In general, we were pleased with our dining outing here! Glad to find a casual steakhouse that takes its meat seriously. xoxo

We sat down at a table that was dirty still and sticky. I asked someone to please bring me something to clean it off and they did. They bought out our plates for the bread and the top plate was dirty. I almost wanted to get up and leave. After our order was put in the food was fresh and hot. Our waitress was very apologetic about everything before. No manger came by to see how we were doing or anything. I made sure I tipped the waitress well but disappointed on the manger not checking on any of the guest.

Cannot be more complimentary of our server Adam. Was there celebrating my birthday tonight and he went above and beyond. Working in a restaurant I see great service, but this was well past great service. Without myself or my gf saying anything about celebrating a birthday he wished me a happy birthday and brought us out a dessert. Food was spectacular will be back

I really want to like steakhouses like Gibson’s, Chicago cut, etc but the «upper crust» style just doesn’t appeal to me.
Chain Restaurant’s tend to get a lot of flack but this one works for me.
Tend to get the porterhouse and mac and cheese, I use to be super impressed by the table side steak sauce… not so much anymore… the last few times I barely had any sauce,
I have tried a number of items over the years most were more hits then miss. Service can be mix but never had a major problem. Overall it’s my favorite/​go-​to for steak’s.

Hi all,
This was a favorite of ours but the service was slow. The food was cold and the waited way to long for our food. I had to ask another server for a refill of my beverage … The bill was over $ 70 dollars for the two of us for two cold steaks, a Coke, margarita, and appetizer …
The hostess said it would be a 5 minute wait but waited over 30 minutes … They really don’t have there act together … Too bad good luck and hope you get good service we didn’t …

This place used to be a favorite of ours – good food and good service at reasonable prices. Well, things seem to have changed. My wife and I went there recently for an anniversary. Service was quite good. I had prime rib, which had alway been good in the past, but this time instead of the fine texture you expect from a good cut of prime rib, it was course and had none of the delicate flavor I would have expected. Just didn’t taste like prime rib. My wife’s dinner was good according to her. Ok, toss out the bad prime rib as a fluke.
But the drink prices have skyrocketed. Call drinks were $ 8.50. With tax and tip, that is an $ 11 drink… WOW! The means two drinks each translated into $ 40 of our bill. That is approaching Ritz-​Carlton territory. Just recently these same drinks were about $ 6 all in.
Darden group, the fund that owns Longhorn and others, said in communications that they would look to boost drink prices to generate higher margins, but c’mon…a nearly doubling of prices! For that money I can go to Morton’s, Chicago Chop House or Ruth’s Chris (I know they would be much more expensive, but there I can see the value)

Came in last night (03÷12÷15) at around 9pm with my girlfriend and decided to sit at the bar. The (male) bartender was extremely rude, and addressed as «bro». We decided to order the molten lava cake. It was cold and hard as a rock. I didn’t want to make a fuss so I asked for the bill and left. It was such a horrible experience. NEVER COMING BACK «BRO».
*******Edit******
I was contacted by Jonathan from Guest Relations and he sincerely apologized for the horrible service and tried to make it right. I decided to edit my original 1Star rating to 5 stars only because Jonathan went above and beyond.

Oh my goodness I think this was the best meal we ever had!!! I had the filet and shrimp and my husband had the filet and lobster tail, perfection!!! We also had the stuffed mushrooms they were incredible. Our server was very very nice and very accommodating. The manager also came over and gave us a free appetizer for next time we come in…

Steak dinners at these prices count me in! Came to a very chainey restaurant feel. Very bold and masculine décor great for eating a great piece of meat! But the steak wasn’t great neither was the ribs or anything what so ever. The 18oz ribeye just didn’t have the flavor of ribeyes I have had in the past. My buddy got the ribs that were a little cold and under sauced. At the price of under $ 30 it was deff a deal, I just feel its a problem when the best thing I eat is the side Ceaser salad. For the value I will be back though!

I’m staying next door at the Radisson. Never been here before. It’s a pretty good atmosphere. Service is decent. The steak is good but not great. I got medium rare and it’s more bloodier than I expected. My server was going to replace it but I stayed with it.

We came here to Longhorn to celebrate my new job. I can honestly say that YOU MUST call in ahead of time to add your name to the waiting list. It saves you tons of time. I only waited 5 minutes since I called ahead and the original wait time was 45 minutes.
The food in great! We had the Wild West Shrimp as an appetizer and it was excellent. It has a kick to it but since I am a wimp for spicy food, others with a high tolerance would probably not even taste the kick.
The steak and lobster combination is amazing and very reasonable. You will not be disappointed with the food or drinks here.

Just okay. Period. I had the ribeye without the bone (first mistake). Since I eat with my eyes first, they received 1 star. The steak was not charred, caramelized at all. Looked like they baked it… U know what i mean. It tasted ok. But I would not order that again.

Beste Steaks zu einem vernünftigem Preis. Der Service ist gut. Schnell und aufmerksam. War bisher bei LongHorn immer zufrieden. Deshalb von mir 5 Sterne.