Giovani was so nice in helping me with setting up my phone service. I went with Cricket first but when MetroPCS came to Chicago I immediately jumped on it. And a shout out to Ruvy(the manager) who was so patient with Giovani on the phone. I had a rather complicated and confusing situation leaving Cricket and joining MetroPCS with a used but really nice(MetroPCS) phone from my brother in Cali. He sent it to me so I wouldn’t have to buy a new one. Thank you, Giovani. I’m so happy to be back with MetroPCS.