The UPS Store

Maybe I got them on a good day? No idea but my experience was just fine and every other customer in there while I was didn’t seem to have issues either. They even had their UPS guy wait until they packaged up my gift so it would go out that night.

The most unhelpful guy works here. His name is John. He is probably also the owner.
He is outright rude & extremely unprofessional.
He simply refused to do a notary, because he doesn’t want to be in any trouble! I mean, seriously dude?! Why open a business when you don’t want to run it professionally and not want to cater to the clients?!!
I hope UPS notices this and cancels their license or whatever.
And this is not the first time.
Multiple visits to this place have caused this frustration on our part… hence this review.
Don’t go here.
The Mount Prospect location is way-​y better than this place.

Why is my review from April not recommended? Because it is telling the truth?! This is not fair. I gave my honest opinion and you Unilocal should not decide whether it is good or not! Shame on you!

I’ve been here twice and both times have encountered the same clerk who’s rude about accepting packages with pre-​paid labels. They don’t give receipts «because the tracking number is in your email.» Not the point, dude. I want a receipt as proof that I actually sent the package. They also make you just leave the package on the counter if it’s pre-​paid, so your package is just sitting in a pile with all the others instead of being scanned in front of you.
I’m probably not going to go to this location again. The other UPS Stores I’ve been to are out of my way, but the people there are polite and always automatically give you a receipt.

The staff have been friendly to me each time. Always except my packages with the prepaid label already on it. One time the owner even taped my box for me. I get treated well here and have no complaints.

very unprofessional.
they dont like to accept parcels with a prepaid labels, and will not provide a receipt for the package.
i understand they make minimum money or dropped off packages (they still make some $), but i mean, when u have the ups logo on your front store and i am advised by the ups customer service on the phone i can drop off my parcels at any ups store, then SO BE IT.
i dont care if the owner of the franchise store does not like it, and i could care less that their agreement with ups does not call for more revenue «it;s just not my business».
when i told the owner, that other ups stores provide receipts for parcels being dropped of, he simply told me to go to these other places, which i am doing, already!
i don’t see the place rocking with business, so i think it is a bad move turning away potential customer, which at some point may need packaging supplies or even packaging services