Pizza Hut

I had a very similar situation as the other reviewer, but we are not across the tracks and are less than a mile away. It’s like they just didn’t feel like working… or bringing me the part of my order they forgot until three hours and two phone calls later… or giving a sh! t about any of the above. They make good pizza when they want to, though.

We ordered online on a Sunday evening. 4:40 to be exact. We received the normal confirmation email and we thought all was great to feed our starving bellies. In less than 30 minutes we’d be feasting on America’s favorite food group.
Now we live a little less than two miles from this location. There is a rail road track that intersects us and Pizza Hut. Of course there would be a train at the time we ordered, so I’d give them an extra 15 minutes. I’m reasonable.
The first call was placed at 5:35. That’s 30 minutes past the delivery. They did say there was a train, and it would be an additional 15 minutes. They ensured us the pizza was in the hot box at the store.
I placed the second call at 6:10 to cancel. They asked if there was anything they could do… What can you do when your pizza has been sitting there for an hour and a half? Cancel it they said. No promise to make new ones, no offers for discounts. Just cancel it.
We’ll be ordering from Domino’s from now on. They haven’t failed us yet.
Enjoy our pizza Pizza Hut workers.

There isnt much to write about in this review. This is a tiny carry out/​delivery only Pizza Hut. The store is new and very clean. The service is efficient and the staff is professional.
My order is always correct and the pizzas are always hot and delicious. I have never had to wait longer than the agreed upon time. Even at night on the weekends they are fast for carryout.