Custom Nails

There was a new guy working when I went to this nail salon. I asked to have my shellac soaked off and they sat me in 3 different chairs (they kept changing their minds about where I should sit). When the new guy (who had an open wound under his thumb nail that was full of clotted blood), brought out the dishes, they were empty. He insisted that I put my hands in first and THEN he would pour the acetone. I hesitated but obliged. He was moving quickly so he spilled some of the acetone on my arm and he apologized. I was already annoyed so I took my hands out to let him fill the dish. He insisted that I put my hands back, so I did. But as he was going, he was moving so quickly that he spills acetone all over my jacket and pants. I just got up and left.
I have been going to this nail salon for about 2 years and have always had a great experience but it looks like the quality is decreasing.

No regard to time… rude. Only a few of the techs do good work making the service provided very inconsistent.

My favorite place to get my nails done! The only downfall is that they do not take appointments, so to get in and out, you might want to consider showing up when they open.

I tried this place twice because I was hoping that I had just picked a very busy time of the week to go for my first visit. Unfortunately, I was wrong. The first time I went, I waited for almost an hour and then my nail tech filled my nails so fast, in under 20 minutes with polish and all, that he left bumps and ripples in my nails. He did not show any care for my nails, he just wanted to turn and burn. I imagine that this was because their pricing was so low, $ 14 for an acrylic fill. Well, you get what you pay for. My second trip in was to get my eyebrows waxed ($ 8). I waited over 30 minutes before someone came to the front. My name was the first on the list. When I asked how much longer I was going to have to wait for a service that could be done in 5 minutes, she informed me that it would be another 45 minutes on top of the 30 I had already waited. That was just crazy, so I left. The place was dirty and there were no clean nail brushes provided. I will not be returning.

I am going on vacation to Miami and want to look my best. Yesterday was my second time going to this nail salon. I had a pedicure, which was very good. I asked for a french manicure as I feel it goes with all my outfits. I don’t think a french should be difficult. Polish on one of my toes is crooked, but I guess not to noticeable. I had a full set of finger nails done. tech used white tips instead of polish which I really do not like. I had to ask him to file them so they aren’t so jagged as he did them square style. Not that he asked me if that’s what I wanted. I would prefer if he had cut down my reals nails before attaching the fake nail tips. All in all I am not too happy with it. The tech really didn’t speak English hardly at all. First time I went here was better. Not sure if I will go back… if I do I will make sure not to get this guy again. It is literally right around the corner so it is so convenient… it is kind of disappointing.

Back again today for two mani-​pedis. The usual friendly & highly professional service. PLUS discovered they carry Cindi Naturals organic nail polish – with argan oil and NO toxic chemicals – and made in Michigan! So next time I will treat a pregnant friend to a mani-​pedi!

I come here often. I get my eyebrows and nails done here. They never get the eyebrows quite right is never been terrible so I generally don’t say anything I just move on. Today, when the woman asked (as she always does) what I thought when she finished my eyebrows. I told her I didn’t really like them, it’s not what I asked for, I asked for them to be thick still, just clean up the stray hairs (like I always do), they were especially thinner than usual so I wasn’t too pleased. When I went to the front to wait for my manicure I was told I didn’t need to pay and to leave since I didn’t like my eyebrows. So that’s it. Maybe they shouldn’t ask or maybe I should have lied. I’ve been going here over ten years thru college. Today was my last day. It may not affect them, this may not make their home page, but hey, there you have it.

I went here today for a gel manicure, they did truly an awesome job. I usually do my own gels but wanted to do something special, and I am so happy I did.
Will definitely return next time I’m in town. Great prices too.

went for full spa pedicure and manicure was okay. if you want your stuff to get cleaned up without any high expectations and etiquette. they do not carry any OPI nail color.

Cons:
Place stinks of cancer causing chemicals.
Power went out in the middle of my service so had to leave without getting the service done
Manicure was short, very weak hand massage with some crappy lotion
My hands were still dry after the lotion was applied
Pros:
Great selection of polish colors
Decent prices
Short wait

I’ve been going here for over a year, only because it is close to where I live, and am constantly disappointed and frustrated by the poor communication and quality of service. Last week was the final straw — I paid for a shellac manicure that began peeling off that same evening at home. I went in the next day to have it redone and they were rude and unable to accommodate me, despite the fact that I am a regular customer and had just been in the previous day. I am done. Never will I return. I highly discourage others from visiting this business. Not worth your time or money.

This is my go-​to shop, and I’ve never been disappointed! In my search for a nail shop in the city, it seems like the choices fall between two categories — expensive spa/​salons downtown, or cheap neighborhood shops where the low prices are reflected in the cleanliness and service. Custom Nails is a great median between the two. It’s clean and well kept, and even when they are busy they always seem to have a lot of technicians on hand so the wait has never been long. Prices are good, a gel mani will run you about $ 25, pedi about the same, and fill ins about $ 20 (give or take… I don’t recall exact prices but that’s a ball park of what my totals usually come to). The $ 8 brow waxing here is the best deal in town. The woman who does it is gentle and takes her time, shapes them nicely, and uses the tweezers to get any last straggling hair the wax might have missed.
If you live in the greater downtown area, this nail shop is your best choice around. Located in Midtown, just across from Wayne State.

The place looks very clean and the workers are friendly. Paid 30 $ for a cusom paint and acrylic set. The nails look great but the paint job is so so. Ill go back to see if maybe it was just the one nail tech that sucked at hand painting.

Good salon! well maintoned in the central detroit district. A real surprise!

Called ahead of time to see how much a polish change would be. When I actually got there, they decided to raise the prices. Will not go back. Cleaniness is questionable here.

I received a pedicure and full acrylic set from this salon and while the pedicure was ok, the full set was lackluster. I knew something was amiss when he finished filing my nails on one hand but it was not in the nail shape I discussed with him or like the picture I showed him (almond-​shaped nails). I then asked for a nail shape that might have been within his expertise (square with rounded corners) and he got angry, «finished» my other hand quickly and in the most shoddy manner possible then told another worker to paint them. I looked at my nails and opted out of the nail polish because it was done so poorly I need to just soak them off and have someone else start over. I already have lifting on multiple nails the next day. Now I have to figure out some other place to go to fix this mess. I won’t be back.

This place is great! I love it here. I recommended it to my family, friends and coworkers. They too love it here. This nail salon is a must try. You will be hooked.

There are so many nail salons in the Metro Detroit area but I find myself constantly coming back to Custom Nails because of the relaxed atmosphere and the friendly techs. The new salon is gorgeous!
I was reading the other reviews, curious to see how others feel about the salon, and saw a very bad review. I’m sorry to say, but Tiffany, you’re wrong! Not sure what type of research you did to come to your conclusion, but a simple Google search of «Gel Powder Nails» will give you thousands of links.
Here’s just one example to prove it exists:
Sorry, girl, but you suck at doing «research».
I wish Unilocal would give more options to describe reviews.
«Useful»
“Funny”
“Cool“
and «You’re Nuts!»

This is my new spot! I love love live Chris! Best customer service ever! My nails look fab!

Recently came back here for a manicure a few days ago, and I asked for my favorite worker Hanh S. Service was very pleasant, and she jokingly asked me what color polish I wanted. Being a guy, I politely declined (I do my own polishing at home). Overall, a very nice experience, I will be back.
I read the other review, and being a former nail tech (I suppose the other customer said she was too), I dissagree with her review. I worked in nails about 6 years back, and all we have is gel powder. I did not know that gel came in other forms? If Tiffany could be more precise in her «research» as to state what other form gel could come in… a toothpaste tube perhaps? Perhaps Tiffany could go to a nail supply store and ask if gel comes in something else and clarify. There is a form of topcoat that goes on a gel set that requires UV light to cure, but that is not gel. It is simply another form of topcoat.
Perhaps a place with excellent service and a nice atmosphere deserves more than 1 star from a confused customer.