Worst Tubbys EVER!!! This location has terrible parking and the store looks awful. It doesnt smell like any other Tubbys either. It smells like fried fish which threw me off. I shouldve taken that as a sign bit since i was pressed for time i decided to still place an order. I ordered a steak sub with a bag of chips. After getting back to work to eat, I saw that the chips had expired and the sandwich was a complete soggy pile of mush. The paper they wrapped around the sandwich became 1 with the sandwich. I will never ever EVER return to that Tubbys again. Super dissapointing. I did call and complain and they did give me a full refund, which is why i gave them 2 stars instead of 1. The staff were very friendly and my review is not a reflection of their customer service. Customer service was friendly.
Amy B.
Évaluation du lieu : 4 Rochester, MI
This location is closest to where I work, and even though I’ve eaten here before, I’ve never been the one to come in and grab it. Today was my turn and I didn’t realize just how close it was to our office. This is located in an automotive area, attached to some kind of car shop. There’s plenty of signage(see my photos) but I imagine if you didn’t know it was there, you might just drive by it. Coming inside everything is behind bullet proof glass. you pay the girl through the window, and when your order’s complete, she puts it on the turn table and that’s how you get it. I will say the girl who helped me was really nice and friendly, which is a pleasant surprise on this side of town. Granted, it’s not the prettiest part of Detroit, but hey, pleasant service makes a difference. The girl made our orders quickly, and everything was correct and as ordered. The parking lot’s a bit tight here, so be careful coming in and out. Also, being that I’ve been to a few tabby’s since being back, to be honest, this is the tastiest location by far. It’s consistently good, and made how I remember Tubby’s from back in the day. Place also states cash only and EBT cards, so come with money in hand.