Crunch

This gym is very clean. I go here mostly for yoga and the instructor is very helpful. The staff always greets me when I check and and when I’m leaving. I get some people have their panties in a bunch but really calm down. We as a human race should work as one for a common goal and that’s our health. Sighing up about 2 years ago was super easy and the Staff was very helpful in the whole process. I believe they work hard at making this gym the best it can be. Keep up the good work!

At 5 weeks:
Update: To all my baby boomer peer group! If you want to really enjoy your future make a investment in strength and fitness training! Each time I go for training I am so grateful to Joe and Megan and the whole training staff for helping me in small steps to move forward in my goal to increase strength and mobility! Fitness Training is not just for the young! Go for it! Graduated today from balance training to officially starting strength training!
Beginning:
I recently signed up for training sessions at Crunch! I must say it has been the best decision ever! My trainer Megan has personalized a program for me! The trainers are professional and make exercise training fun rather than a chore! Do yourself a favor! Invest in training sessions you will be glad you did!

For the price it is decent enough. I never had problem with equipments. Been a member for almost a year. Work out there 2 to 3 times a week. Staff is cool. No complaints.

Really love going here. Had a membership to 24 hours and hated the environment. I’m not the fittest guy out there but I want to be able to feel like I can get a workout and not be judged. At Crunch I never feel judged. I even get to do yoga almost every day and Irina, the instructor, helps everyone out whether they are beginners or have been there since the beginning. The staff always greets me and tells me bye when I leave. I joke with complete strangers as if we are family, because we all are made to feel comfortable. I will keep coming here to see my progress week after week.

24 hour fitness can’t be compared.
This gym is, By far, the cleanest, and most friendly gym ever.
Great equipments and CLEAN equipments and nothing worn out or broken.
Customer service here never disappoints me.
I love it here with all the classes and the hydro massage can’t go wrong.
Best gym to join, hands down.
Thank you to all the staff at The Crunch Diamond Bar!

This gym is always really clean, and I definitely appreciate that the employees are constantly scrubbing down both the equipment and the floors. This is literally one of the cleanest gyms I have ever been to, and I definitely appreciate all the hand sanitizer dispensers they have around. Bathrooms are ALWAYS clean, which I appreciate because I absolutely loathe dirty bathrooms. Employees are great, great customer service and you can ask them any question and they’ll be happy to answer. Johnny is always there to greet us with a smile on his face, always friendly and kind and even when he is forced to enforce the rules of the gym, he does so politely and cordially. When I was at LA fitness, the employees had a habit of hitting on the girls who came in to work out or loudly making fun of people who came in. At crunch, every single employee is respectful and kind and, coming from the type of environment LA fitness had, I highly appreciate this respectfulness that Crunch employees demonstrate. Johnny makes sure that weights are placed back where they should be, which makes finding the weights a lot easier than at a more popular gym like LA, as well. I also love the fact that for just $ 20.00 a month, I can bring anybody to work out with me since I absolutely hate going to the gym alone. Overall, my decision to switch gyms to Crunch has definitely been a very positive one and I’m very satisfied with this facility.

This is my home gym. I have access to all crunch fitness gyms but I prefer this one. Front desk always greats with a smile and a welcome. They always remember me as if we have been friends for years. Manager Johnny always walks the gym floor with a high five and smile. Thank you for always making me feel welcomed.

This is the cleanest gym I’ve ever been to. All the equipment is brand-​new from when they opened in 2014. Lots of cardio equipment. Free weights, machines, yoga room. There’s classes in the mornings and evenings but that room is definitely free for anyone to use when a class is not in session. There’s two membership levels, base just includes all the normal workout stuff, Peak includes free classes as well as free tanning and free hydro massage. I’ve never tried the tanning lol but the hydro massage is great pre or post workout to loosen and warm up your muscles. Johnny is a great dude always polite and very understanding. He likes his gym clean and organized and it shows because Crunch diamond bar is definitely the most comfortable gym I’ve ever been to, LA Fitness is just gross and 24 is too douche.

Signed up just to do a month membership while I was visiting diamond bar. Manager told me to come in Friday 9 – 6 if I wanted to cancel and I did. The employees told me the manager wasnt in and no one there was trained to cancel. The membership agreement said 9−6pm was when you could cancel for sure. Since they only allow in person cancellation, I wasnt able to cancel for 2 months and was charged the annual fee and 2 months fees
Money grubbing planet fitness clone, dont fall for the pseudokindess. The place is only as clean as it is because they dont want you to actually work out

I would give zero star if I can.
This is by far the worst crunch I’ve been to.
Very poor customer service. Especially, the Asian guy with glasses, he was super rude.
I am considering cancelling my membership and going back to LA fitness. I rather pay little bit more and get better customer service.

I don’t usually leave review but I have to write this time because I’m very upset with today experience.
Went to diamond bar location for zumba class. I drove all the way from upland just to take zumba class at 8 pm. There was traffic so I got there 10 min late. When I was about to get in to the class, one of Asian guy ran to me and said I cant take the class because i am late. i asked him again but he didnt let me in. The class is not a private expensive zumba class that i have to be in the class on time and register in advance. He was so annying. I have been coming this location many times in the morning for othrt classes and i could get in every time even though I was late. the staff, Jhonny, he was so rude. If the manager see this review, you should consider hiring someone else. Other locations Ive tried so far, chino, la Vern and upland, all the staffs were very friendly and willing to help. but Not this location. Customer service really bad. This location doesn’t deserve any stars. He ruins my day. !!!
DON’T GO TO CLASS IF YOU ARE LATE. THEY WON’T LET YOU IN.

I had a Crunch membership (base) for just about a few months that I paid $ 14 a month for. I wanted to try it out because paying $ 14 a month was a whole lot cheaper than paying $ 37 a month at 24 Hour Fitness. Well first off, I just want to say this gym is super small, tight, and crowded. But that’s what you expect from paying that much a month right?
Well one day, my friend wanted to try out a yoga class at Crunch and told me to come to the gym to work out with her after. Apparently, an Asian man named Johnny in the front was being very rude and disrespectful to her prior to me coming just because she was the last one to enter the class. Once I came, I did not have my Crunch card so I was just going to give him my driver license so he could just check me in. Before I could even pull out my driver’s license he rudely yelled «You’re suppose to scan your card!» and once I handed him my license he rolled his eyes and gave me attitude. He then proceeded to say «You are not allowed in the yoga class you are only base membership, and tell your friend she needs to come to class early and she cannot just come whenever she wanted.» Ummm??? Who said I was taking a yoga class? And whatever you want to tell my friend, tell her yourself don’t go giving me bullshit about it! I have a LA Fitness pass where I go to better yoga classes and never have I ever had problems there! Absolutely ridiculous. Acting like this is some kind of private yoga class in Beverly Hills. Oh please. Count me out. Membership cancelled!

Wow clean and updated gym. Machines are like new and cleaned often. Locker room is nice and bright and not dirty at all. There’s only 2 or 3 showers but that’s ok. It’s never packed here like the way 24 hour is and it doesn’t smell like 24 hour does. The owner/​manager is real cool and nice. Friendly workers and affordable passes 19.99 for peak where you can bring a friend every time you work out, that’s awesome!

This was my first time signing up to any gym of any sorts.
Signed up from a promo flyer. $ 100 something for 1 year. Enrolled in person at the gym, Filled out the form and didn’t really read the contract, then hit the gym.
After 3 months I stopped going (new job and kid + another the way). I didn’t find out my year had run out until I saw a charge for $ 48. I called and asked why is this charged and the way they answered is as if they get those calls all the time; «Its in the contract. Come down and ill show you»… WOW so quick to respond with those choice of words. Also $ 48?didn’t bother to explain to me why it was even $ 48. Saving my self from a headache, I didn’t bother to ask either.
Anyways, I guess I was moved to a month to month basis. Didn’t even ask if I was notified. No phone call, email, or mail. So I had to drive down there, wasted time and gas to preserve my bank account, so I canceled in person. When I got there a girl gladly assisted me in canceling, A manager comes up from behind and gives the girl a hard time reminding her that after the year it gets moved to month-​to-​month; and slightly tries to up-​sell but I just ignored it. So I was able to cancel and I was provided a receipt of cancellation.
When being enrolled by the staff or manager, does it really hurt to mention «oh, btw, when this 1 year promo runs out were gonna start charging you monthly after that unless requested other wise or unless you come in to cancel». (IMPORTANT KEY POLICY doesn’t take long to state in better words of course)
I guess its my fault for not reviewing the contract that night at home instead of rushing it at the gym.
We always say to ourselves“WELL NOW I KNOW, NEXT ILL BE MORE CAREFUL” but don’t we say that a lot the times? Its the first timers that get screwed. How many first timers are there? that’s a lot of extra hard earned money they just took. Its in a way strategical. I Could’ve used that $ 48 to buy groceries for my family or gas for 2 weeks to earn more hard money.
So in summary, when you sign up with those one year promos, be aware that when that year runs out, you will be charged month to month after that. If you stay at the gym, cool beans, if you don’t want to, REMEMBER TO CANCEL! You can by written letter, but I wanted a guarantee and a receipt so I went in person.
Oh, I also notified my bank to put place a «stop payment» from Crunch transactions. Just to be on the safe in case they still decide to charge me later.

The machines are pretty clean, they have the cardio area with quite a bit of machines. They have the free weights, squat rack. Machines in order of body you wanna isolate and work on. The price is actually very reasonable. Hydro massage is something you will wanna pay the extra 10 dollars for a month. You can bring a guest with you every time
Make sure to ask for Johnny he is the man!
Use the hydro you won’t regret it. Helps loosen and warm up.

Like anything, there are up and downsides. Here, the downsides threaten to overwhelm the positives.
On the upside, the monthly fee is relatively reasonable, the equipment is still fairly new and the place is generally clean. And the front desk staff are friendly, with easy smiles and quick to greet you when you arrive and leave.
On the downside, sometimes the plaza gets packed, making parking a challenge. Also, they need to do a better job of patrolling the floor to reinforce rules. Despite signs saying not to do so, folks don’t use towels when working out on the equipment, and occupy precious equipment space and time by using them as benches from which to carry on lengthy text correspondence. Another big minus is that the showers are rarely hot. When the guy at the front desk was told the shower was icy cold, he offered up some dubious story about the heater being in «summer mode.» (update: The showers appear to be more consistently hot these days, but it’s still a crapshoot.)
I’m keeping a wary eye on this one. Will add or subtract from the score depending on whether or not they improve.

BLUF: Small, clean gym with minimal equipment which is unfortunate if you are looking for most free weight lifts.
Crunch is a classic commercial gym that seems to be popular with the older population and its equipment properly reflects so. There are only two flat benches and one squat rack. Other than the dumbbell corner, the rest of the gym is machines and cardio equipment.
I went at 6AM on a weekday so it was not crowded at all. I was able to get through my lift on schedule but had there been more people, getting a spot on the bench would have been a nightmare.
The staff was friendly and no complaints there. The bathrooms were clean but only had two showers so not ideal if you’re heading to work or elsewhere right after.
Not my type of gym but they do have a pretty good membership deal for cheap if this place is your cup of tea. Thanks for the free trial though Crush!

Not bad. Not bad at all. Since my mom has signed up for a membership here I’ve been coming in with her to show her how to not work out like «that guy over there.» You know exactly what I’m talking about. Before coming to crunch I had heard good things.
First off I was not going to compare this to another gym because it’s cool enough that there is a gym this close. Second the equipment is new and usually clean which is always a plus. Third they have almost everything a super sport would have, but on a small scale of course. Fourth I like the side personal training area. It is a good spot to warm up and is usually not packed. Fifth they do have a hydro massager… which I haven’t used, but my mom enjoys it.
Quite affordable and is great for a guest because with a certain plan you can always bring one.

Crunch is a good gym for what it is. $ 10/​month for the base membership (equipment use only, no access to fitness classes or the hydromassage).
The machines are clean and well-​maintained. It doesn’t smell like a nasty locker room like other places. No sauna, steam room, jacuzzi, or pool.
The music here sucks. It doesn’t pump you up for exercise, and can actually make you quite sleepy. Think soft rock, and lots of guitar playing.
Lots of TVs, usually airing FOX news, sports news, and food network.
Parking can be a nightmare depending on the time you go. They are building a mini Walmart next door, so it’s only going to get worse.
But again, for $ 10/​month, can’t complain too much. What’s most important to me is cleanliness and ample cardio equipment.

I have been to the gym in Chino and Diamond Bar, and can say I prefer this one much more. This place is way bigger, much more machines and the place is always clean. I always come here after work. I used to have a 24 pass for a couple of yrs. and would I go back? Uhm NO! no more smelly, stuffy gym or waiting 10 minutes or even longer for a machine or just a spot to work out at. They even got sanitary stations now which is a major plus because that was one of the things I used to hate here at crunch how I wasn’t able to clean my weights or area. BUT now I am a happy camper lol
I hope they make a crunch in CHINO HILLS, that is the only thing I miss about 24 hr. (the Location.)