Prometric Testing Center

Great place to take a test. The ladies in charge are super nice and explain everything for first timers. Very comfy testing room with noise canceling headphones and comfy chairs. Complimentary lockers and restrooms. The testing area is located in the back of the Sylvan learning center. Highly recommend!

4.7 stars!
Took my NBDE Part 1 exam here today.
Very friendly and kind staff. Clean bathrooms. Quiet exam room. They also provide sound-​blocking headphones. You can take your exams peacefully here. It’s a cozy environment!

Optimal parking with a friendly staff. The whole process went very smooth.

PROS: Quiet, efficient staff, clean bathrooms, spacious desk space to write.
CONS:
*Stuffy (air circulation SUCKS), the AC/​fan makes it cold enough but there’s no «fresh air»
*Earplugs not provided.
*Locker is super small so don’t bring a lot of stuff with you.
NOTE:
Easy way to locate this plaza is that there is always a double decker red bus (food truck) out front that can be seen from the street.

I took my MCATs here and wasn’t disappointed. There are about ten seats at this testing center. They provide headphones but I really advise you to bring your own earplugs. They allow you to bring opened ones but they just have to check you didn’t put a listening device in them. The room was ventilated but it never got too cold or stuffy. My only complaint was that the fan might have been too loud but I had earplugs so it didn’t bother me. They don’t allow you to leave the premise (out the doors). Check in and outs were very quick. The ladies who work here are also really nice.

Don’t go there. Their air conditioner is broken. According to the other review, the AC has been down for years, which means they don’t have AC at all. You will feel dizzy during the test. If you want to get a good score, you have to make sure the environment is right.

I was very nervous about this location. I did a drive by and was very disappointed that it was located as a sub-​room of the Sylvan Learning Center. I asked the receptionist when the kids started showing up and she said around 2:30p (right in the middle of my exam). She said I can ask for a test station against the opposite wall, away from the kids, but I was very concerned.
Test day came and the staff was friendly and prompt. I put on my own cheap-​o earplugs and didn’t hear a single thing! I was able to stay focused and it was overall a good experience. I would go back.

This place is horrible! The service lady does not communicate and takes her sweet time. I’m going to the Glendale prometric next time that one is a very professional place with good clear service.

Reviews are too harsh. Ive been to other prometric in northern california. and they are rude. RUDE. but this site was very friendly. clean bathroom. Bad side is– theres a tutoring place and the kids talk… wear earplugs. bring earplugs. Thats about it. quiet suburbs.

Located inside Sylvan Learning Center, in the corner of the plaza. Walk straight in past the tutors and there’s a little room for the testing center. Check in is slow, despite me arriving 30 min earlier. Restrooms are located in the back. The lobby is suuuuper stuffy and feels a bit too warm.
The walls are thin, so ask for EARPLUGS. I could even hear the talking through my earplugs. The staff is kinda inconsiderate in that sense, bc they talk to each other, but don’t realize how thin the walls are. Plus people are taking other tests in there, some that require typing which is why you should ask for earplugs.
And the monitors aren’t very bright and the keyboard seems like they haven’t cleaned them. like ever.

Parking was fine and available but not plentiful.
The testing environment is adequate but not comfortable and not helpful to do well on a test. The temp in the room was way too warm to be comfortable. In the whole center, the only room that was adequately air conditioned is the small one where the staff sits. They put a fan in the door to distribute some of the air to other rooms.
I was surprised with how dirty the place was. The waiting room had cobwebs on the ceiling that were heavily laden with dust. Your clothes are what cleans the chairs; they had dust anyplace not touched by someone sitting on them.

The plaza that this facility is located in has a Filipino supermarket. The testing center is located within Sylvan Learning Center. It’s actually just one tiny room with 20 or so computers separated by dividers. Parking in the lot is easy and free. There are also a couple of coffee shops (i.e. It’s a Grind and Starbucks) located within a couple of blocks of the testing center in case you want to get some last minute caffeine or studying done.
The people who check you in are nice and adequate in terms of speed, not super fast and not super slow. There are lockers to put your things in and a coat rack for your jackets. Jackets must either be worn or left in your locker or on the coat rack. The temperature inside the room was about room temperature, but I felt a little suffocated in there, which I have never really had a problem with at other testing centers. I’m not sure if it was because it was too hot/​stuffy inside (I was wearing cotton pants and a shirt, and it was a hot, summer day), or if I was too nervous, or possibly both. I did not feel comfortable during the test, however, and had to take a break to get some air. The restrooms are clean and smell nice.
Another thing that might be a problem for some is that it felt a bit dim in the room. The monitor (Dell brand) was not that bright at its brightest. In terms of noise, there was barely any. I’d recommend bringing your own earplugs because I heard nothing when I had them on. I’ll likely come back here to take a test, but I’d probably come back on a less hot day and with shorts on.