Logan’s Roadhouse

Great place, great people, best service, had great time with the staff and good conversations, best food n desert in the area… not even one complain A+

Can you give a negative review? We were told they couldn’t offer rolls or fried items due to problems in the kitchen. So we modified our order. A manager came by to apologize for our inconvenience. It happens. It was about an hour later we asked how our food was coming when the waitress said «he didn’t tell you? It’s not». We assumed the wait was a backup in the kitchen. I can’t believe all for of us at my table misunderstood the manager… he just didn’t want to deal with it. I will never eat there again and would advise anyone to go elsewhere. There food isn’t good enough to put up with poor service

We had pretty good service and the food was pretty good too. Nothing special. Not horrible. Great rolls tho.

They had some problems but the last I was there was about two weeks ago it was good. A little loud at times but over all a good meal! I liked the new appetizers. The wife and split the biggest steak and it’s great!
Wait staff is good

My favorite Logan’s location. Great staff, great food, and great atmosphere. The Steak and lobster are one of my favorites.

I had a filet which was perfectly done & very good, topped with blue cheese crumbles — salad was fresh & rolls warms — good service & our waitress was training another server. Only mix up was salt with marguerita which I had requested they omit — this was remedied quickly.

How do you screw up a Logan’s Roadhouse? Put it in Dickson.
I’ve never had my order messed up so badly at a restaurant, or seen things get so screwed up anywhere else. Our server forgot to take our menus when we ordered, and never did take them — I finally got up and put them away myself (because they are frickin’ HUGE). My entrée came, then one of sides came out a moment later, and my other side was brought out after I pointed out that I had still not gotten it.
For some reason this location does not seem to have as much selection as other Logan’s, either. I couldn’t find some normal entrees I get at other locations. My girlfriend’s steak came out burnt to a crisp with a «medium rare» stick in it :|
If you are: blessed: enough to have to make a stop in Dickson, keep going past Logan’s and stop at Arby’s, O’Charley’s, or even a MapcoMart for a better dining experience.

I like the food at Logan’s. especially the grilled meatloaf. It’s the only reason I keep subjecting myself to the lousy service at the Dickson location. I’ve spoken to individual restaurant managers and even regional managers. I’ve received coupons for free desserts all the way to free entrees for two people. The service has run the gamut from being just typical Middle Tennessee indifferent to being downright non-​existent. On two different occasions I saw people who were seated AFTER me place their orders, receive their meals, EAT their meals, pay for their meals and leave while I was still waiting for my food to come from the kitchen. On one occasion, our waiter had not even submitted our order, despite repeated assurances that our food should be out any minute now. I’ve had food delivered not as ordered. I’ve had food delivered that was ruined before it reached the table. The most recent instance being asparagus that was dark, shriveled and tough.

Food was good, service was slow. She seam to want to spend more time at her friend table then wait on tables.

Out of every Logan’s I have been too, this one remains my favorite. I have been to multiple in different counties and states, but this one had great service even better food and always gave off the perfect home vibe. Visit here every time I am back home and will continue to do so.

Beside our hotel and it was nice to walk over and have drinks and food after a 10+ hour drive! Waitress was helpful and attentive. Basic bar food but fine.

Service was fine. Didn’t have to ask to refill my drink. Took my order fairly quickly (at the bar), and everything looked as I ordered, except the meat.
But the kitchen is inferior, as usual. I always get med to medium well when I order medium rare. I even ask the waiters/​bartenders to ensure that it is cooked accurately, because it’s such a chronic problem. You would think a steak house chain would teach their cooks the importance of cooking meat correctly. I can’t count the number of times I get overlooked meat at Logan’s. I eat it anyway. I don’t have time to send it back.
Also, my broccoli. I can almost count on it being overcooked and tasting like it was microwaved wayyyy too long. Peppered with brown burnt spots.
I’ve eaten at this location several times.

We ate at Logan’s Steakhouse last night. We had a large group (17) and often larger groups mean uneven service, but this was not the case for us. They did a great job of keeping our drinks filled, the wait time wasn’t bad and the food was good. They also kept us in peanuts and rolls, and they food didnt take long. My burger was the bomb, thick cut bacon, a breaded disk that’s made like a chesse stick but has cheddar cheese in it. (It comes with a holiday/​thousand island style sauce I don’t care for, but the server made sure to ask if I wanted it so that’s on me.) And the burger tastde great. Courtney’s meat i forget i think it was prime rib was a little fatty but they offered to replace it. We declined since one of our party was happy to eat those bits. So while not perfect food wise the service was great and they seemed willing to fix anything we had concerns about. Did I say my burger rocked? Man I will be looking for a local logans when I get home!

We had the BEST experience at this restaurant last night! The food was delicious and the service was top notch!
Our server? Joseph, told us he had only been working there for a week and a half and that this was his FIRST job out of the Marines (or Navy, I really don’t remember) but you could NOT tell!
He was on point. He took such good care of us. And the staff gave a big Yeeeee Hawwww birthday to my niece and brother in law!
Awesome!!!

My family and I stopped by Logan’s during a roadtrip. We went at an off time (around 3), so the restaurant was pretty slow. The only major complaint we had was the table we were initially seated at was a square booth where we had to scoot all the way around to the back, and because it was square and there were 6 of us (most of my relatives are senior citizens), it was hard to get to our seats and then none of us really had any good table space. We spotted a larger, more traditional open booth and asked to be moved, and they were fine accommodating us.
There were peanuts on the table (peanut shells on the ground), and they also brought soft, buttery rolls to the table.
Most of us ordered cheeseburgers. They were HUGE. We all brought half home. I had the burger with the fried cheese patty and it was very good. I had traditional fries, which were seasoned well. My relatives all chose sweet potato fries, which came with some brown sugar and cinnamon on them (they were good).
There was nothing hugely special about Logan’s, but our service was good and the food was decent.

WOW. Not sure what happened to Logan’s. This place is terrible. Incredibly long wait for food THREE times in a row (not to mention wrong food or bad food), and I decided to never eat at this place again. If you decide to eat here, be warned!

I am a serious fan of Logan and use to drive to Nashville to eat there all the time. This one opened here in Dickson and we went here 3 times and the food was awful every time, then the waiter always comes and asks why we didn’t each much of the food, gee it doesn’t take a genius to figure that one out.
Go to any other restaurant in the area but skip over this one. The food is expensive, poor-​fully made and the service is hit and miss.

Great addition to this area, could use more work on their customer service.
They pack it out here on Friday nights as there is not much else in the way of mid-​level family dining in the area. A small annoyance at the start was that the bar area tabs could not be transferred to my table when I moved, so I had to close out my tab.
The food took a long time in coming. I know it was crowded, but this can be foreseen by management who then schedule more cooks to work. I got the steak with fried onions on top and other onions underneath and the underneath ones were over-​salted.
The parking lot seemed too small; again, it was a busy night. I ended up getting on the curb and parking in the dirt. Don’t think I can recommend this Logan’s until the customer service issues are remedied.
The peanuts are an upside. You can shell them and toss the shells on the floor!