We had a neighborhood party at the weekend. We booked two jumpees for our party months ago. They were supposed to be delivered in the morning. 3pm on the day still no jumpees. Called 4 times and no one had an idea where the delivery driver was or what time they would be arriving. In the end they never showed up. No one called to let us know or advise us that they would not show up. The kids were completely disappointed and as as result we will not be using this company again.
Kate S.
Évaluation du lieu : 1 Smyrna, GA
Think again! I booked Jump for fun to supply a jumpy slide for our fall festival. They were to drop off the slide 1 hour prior to the event which was at 1PM. At noon the slide had not been delivered. I called spent 10 minutes on hold only to get an employee who could not give me ANY information on my order. No new delivery time, why I had not been contacted earlier… literally NOTHING! At 1:30PM I called back to see where they were & again I got NO information about my delivery status. Can you believe they were shocked when I told them I wanted to cancel at NOCOST to me??? Really??? I am currently waiting for the $ 115 refund to my credit card.