Upham’s House of Pizza

Been eating at Uphams for 10+ years and even though I no longer live near the area or have a reason to be on that side of town I always drop in to grab a slice… even if I’m not hungry

One of the most disappointing Italian subs I’ve ever had. Bread just wasn’t good. I asked for extra hots and could barely taste it. Soo much lettuce too. it was lettuce overload! When I think of an Italian sub I think of cold cuts overload, but this is definitely not the case here. I’ve had their calzones which is eh, just ok. something is off with their bread once again.
The mozzarella sticks are quite unique, they’re not breaded and fried like the traditional ones, here they seem to batter it with just flour then fry it, wasn’t out of this world for me though. I prefer the layer of well seasoned bread crumbs covering a core of warm oozing mozzarella! This just literally tasted like a deep fried cheese stick.
We ordered delivery and it came in a timely manner though! Plus it’s one of the few places around that deliver

Called in for a delivery told them the address and spelled it to them. Took a hour and a half to get a phone call from the delivery driver only to find out that the driver went to the wrong address. Called Uphams house and told the lady what happened, she said it was my fault that he went to the wrong address even though I told her the right spelling. Then she said I have to come pick the food up my self! Long story short she said she voided the order. I will never order from here again.

I ordered from uphams, house of pizza for the first time tonight. The food was good, the delivery service was even better. Good job! They said 30 min and they followed through :)

Ordered through grub hub and has no issues. The pizza was delicious, inexpensive and was delivered quickly. I would definitely return.

Worth every penny! I doubt you could find more for your buck anywhere else in Boston. Food is great — I usually get their burritos, but I’ve also had their pizza, a couple of their wraps, and some deserts, it’s all really good! Prices are great considering the quality and the huge portions. Service has always been great, too! Nicest guys!

When I was looking around for somewhere to deliver after eleven this was the closest place I could. My friends and I ordered a steak and cheese, wing dings, broccoli cheese poppers, and fries. To be honest I am very picky about my steak and cheeses but this place made everything very well. The Unilocal app had said this place was closed so I called and the guy who answered was very kind and said to use the website which I did and it is very easy to navigate around. Although all the subs (hot and cold) are listed under cold subs this place is now my go to for late night food

The worst delivery order in customer service ever in life! a sarcastic smart alec young man punk I have never been told «Are you done cause I need to Go!» when your giving someone your order and details on how you need the food done??? Speechless, But I love my delivery fellas always humble but restaurants particularly this one don’t give a damn no more about business, I see they don’t know how to take a order I asked for cheese on my Angus cheeseburger??? of course they forgot the main ingredient… The Cheese! smh

Just ordered for like the 100^th time since I moved to the area. I can’t say it enough, I LOVE their food! This place is super busy, so best to have your order ready as they are quick on the phone. Always fresh, always great. I will definitely come back for more

I’m so pissed with this place right now!!! First off my food took an hour to get here and it was cold, plus the driver had to have dropped my food cause everything was all over the place in the plate!!! Then I call to complain and got put on hold twice and sat on the phone for 5mins, I hung up once more finally got thru and told the lady what happened and she went into this big thing about the driver having 7 drop off when he left! So that’s why my foods cold and tossed like salad??? Up your’s lady and up yours upham pizza!!!

If you like your alfredo really cheesy and creamy, you’ll love theirs! Also, if you are looking for something late night, they are open and deliver until 1am thur-​sat.

The food is just nothing special, but it’s the awful service and attitude of this place that really earn them their one star. I scheduled my food delivery ahead of time (which would be a great service if it actually worked), and I waited outside my place of work for 35 minutes AFTER the the scheduled delivery. I called repeatedly, and the person who answered the phone kept claiming the driver was there. Then I had to go back to work for a meeting. I was starving, but what can you do, I have to work. Then they called me and berated me for not leaving my meeting to come pick up my sandwich 45 MINUTES LATE. The told me I should «figure it out better next time.»
Never again.

I was recommended to come here. We ordered a small buffalo pizza, cheeseburger and fries. The staff was polite over the phone. That explains the one star. It all goes down hill after this point. My burger over cooked and totally wrong. I asked for regular toppings, and no hot‘s. I got exactly the opposite. My girl ordered the buffalo chicken pizza. Her blue cheese was spoiled. I didn’t realize the dressing was bad until after I called. So I called and told the same lady who took my order my burger was gross and I want a credit. She said «I can only credit you the burger and not the fries. The fries were right» This place is a joke. Never again.

Pizza is decent here, I prefer the cheese that stretch when biting but whatever. What I will say is amazing from here is their buffalo chicken caesar salad. It’s really good no matter the time or day I order. The workers here are also really friendly being that it’s a neighborhood place.

The guy that answers the phone is rude. After a myriad of snide remarks throughout my telephone order, I ask «ok, how long it is going to be?» he says «if you let me go, soon.»
If I wasn;t moving today, I would have just cancelled, even though they are one of very, very few that deliver breakfast. This place in going downhill– I honestly can’t remember the last completely pleasant experience here. But today, today was just ridiculous.

STICK TO THE ZAA
I’ve had Pizza here in the past and it was wasn’t bad… not great, just not bad (especially if you’ve got the munchies late at night. So when I was in the area and fiending for some pasta I thought I’d give them a shot.
BIG MISTAKE!
Now I’m picky about my food. I grew up working in restaurant kitchens so I know that some fools just don’t care about the quality they send out. But if I’m spending MY coin it better be decent at worst or I’m going to bitch about it until I get satisfaction.
That said, I ask a lot of questions if I have some doubt. So I asked homegirl taking my order a few essential questions, you know, «Are the meatballs fresh or frozen?» And, «Can you please make sure they don’t overcook my pasta? «I’m half-​Italian and know that some folks just don’t know what the hell «al-​dente» means (sorry wifey) and end up serving some mushy mess that goes right in the trash.
Right off the bat shorty gives me flack. «Come on, We’ve been in business for 30 years!!! It’s only pasta!»
Well she looked Italian and gave lip-​service like an Italian so I figured it was all right …
…to make a long story even longer. I get back to UMass take one bite and SQUISH! Straight mush that could have been slurped through a straw! My boy says, «I’ll eat it, you can’t overcook pasta.» So I give him some. He takes one bite and straight in the trash with the rest.
The only reason I’m giving two stars is because when I called to complain she said she’d refund my money if I brought back the leftovers.
I know I can’t get food from there again without some unwanted «cook’s clam-​sauce» but I will get my $ 8.50 back. If I don’t get my money then I’m takin’ a star…
(The term «al dente» comes from Italian and means «to the tooth» or «to the bite», referring to the need to chew the pasta due to its firmness.)
UPDATE:
Never bothered to go back to get my money, they can keep my cash and their dinky 2 stars my times too valuable and so is yours.

Well, all good things must come to an end, I guess. My love affair with Upham’s House is over, we have broken up. I recently ordered a salad and was very clear about what I wanted and didn’t want in the salad. The man taking the order was INCREDIBLY rude and condescending. When I got the salad, on my third bite, I chipped a TOOTH on a PITTED OLIVE. I didn’t ask for pitted olives, so I wasn’t expecting one.
When I called back to tell them what happened, he asked me to COUNT the number of olives in the salad, then said, «sorry, ma’am». When I asked about my chipped tooth, he repeated the question so that others around him could hear, they laughed, and he said, «you should see a dentist».
Done with you Uphams.

Always see people coming and going
so thats a quick green light to let me know the food is good
but i’ve only gotten a chicken caesar salad from them
i also know that the pizza is good

NASTYYYYYYY
The pizzas are so under par man. Seriously, could you pour some more OIL all over my plain cheese pizza because I don’t think you cheese is cheap enough. Its enough to make you gag. Not to mention the toppings (pepperoni for example) All taste like they’ve been sitting in a walk in fridge uncovered next to a pile of blue cheese and ear wax… GROSS. I’ve totally had it with this place after giving them a year worth of chances. I’ve tried everything from the subs, pizza, calzones, salads and even a pasta dish. All of which were made with cheap and OLD ingredients, and were dissapointing and in one case caused food poisoning. Seriously don’t waste your time on the food.
The service is probably just as bad as the food. Rude, impatient and very rushed. Not once did I ever order food from Uphams and they got the entire order correct. So frustrating. The second star is there due to the lack of restaurants that deliver in Dot.

I MISS THIS PLACE!!! We used to order from here too often and omg, its probably one of the best take out places on earth. I miss it so much since moving from Dot.
So we used to get chicago style pizza and omg, heart attack in a box, but so worth it. Something about their marinara sauce what i love.
Next, the potato salad was awesome. I dont know what it was that made me addicted to it, and it was always included with my order.
One day ill trek on over and be reunited once again.
I also really enjoyed ordering online, it was so easy and so worth doing. ITs too bad not many places use this system as it has always worked.
Man I miss the great food in dorchester!