Double Oak Veterinary Medical Center

Dr. Wood is truly passionate about the Welfare of animals. I met him last weekend at Pet Supplies Plus on Mockingbird Rd in Dallas to get my kitten her first shots.
Dr. Wood spends practically his whole day every other Sunday giving pet owners vaccinations for their babies at almost no cost.
When my kitten ever needs any treatment outside of standard vaccinations I will go see him. Thank you, Dr. Wood!

Worst clinic ever. I have 2 dogs and have been a dog owner all my life (40 years). This is the worst clinic I have ever been to.
1. Horrible smell. There are cats roaming everywhere and the whole place reaks of cat urine. I have never had this issue at any other vet.
2. Uncaring. They just do not seem to care about anything accept getting you an appointment and making money. I have never had a vet clinic treat me like this. They are impersonal and they almost seem aloof.
3. My dog was diagnosed with hypothyroid in December. They put him on a thyroid medication. He was severly allergic with diarrhea and blood within 5 days of being on this medication. I called to ask the vet to call me. They wanted me to make an appointment to bring him in (more money) eventhough he had just been there days before in order to do blood work to get this diagnosis. I asked for the vet to please just call me so we could talk about trying him on Armour (a totally different type of thyroid med). She NEVER called! So, I started him on a natural thyroid supplement from my healthfood store, which has been helping him for a few months, but I just called the vets again and asked about putting him on Armour and they want him to come back for blood work again! REALLY! The vet would not even speak with me over the phone! I know it has been a couple of months. But, honestly they could call him a low dose of Armour and let him try it and then I can take him in for follow up after he is on it for a month. I think it is silly that they cannot just let him try it since they already know he has a thyroid issue and they know his weight, etc.
I have never had a vet clinic treat me like this! I had a dog years ago who had addisons and the vet we used (in Ohio) never had a problem with talking to me over the phone. Angel Vet in Flower Mound has never treated us like this. I am going back to VCA (Angel Vet in Flower Mound). It is clean and they care and are respectful.
Oh and when Double Oak Vet did the blood work, she had said she would call me by that Friday and no call. Finally on Tuesday I called to follow up, since it had been a week! They told me his vet was out of the office till Wednesday and they would not tell me over the phone what the blood work report showed. They would not even have another vet talk to me. They told me I would have to wait till she was back in the office on Weds. BAD customer service!

The pungent smell of animal urine overpowers this facility. Sure, we should expect this type of smell at a vet clinic but not to this degree. Nasty.
In addition, they refused to give us a prescription to buy our pet meds online or elsewhere at a discounted price and pretty much insisted that we buy directly from them at their price. Nothing like feeling trapped at a time when one of our pets becomes very sick and requires a routine of expensive meds & therapy.

I researched many local vets in the Lewisville /​Highland Village /​Flower Mound area before coming to Double Oak Veterinary. I have been using them for 6 months for my 3 big dogs, and have been consistently pleased with the service and pricing. They are far less expensive than other vets in the area (e.g., Dr. Doolittle’s), and their facility is brand new and very nice. I have seen Dr. Wood as well as other doctors there. They genuinely care about their patients and do a fantastic job. I have boarded two of my dogs there as well.