Select Living Management

I rented from Select Living for several years as a single mother with three teenage children and Connie was nothing but wonderful. The few issues with the house were dealt with promptly and without hassle. I paid my rent on time and she did her job — the experience was one of mutual respect.
I had issues of my own getting my teenagers to mow and/​or shovel (as most parents do) and Connie only ever sent me a quick note asking if there was an issue she should be aware of and to please get to those things. I asked to paint rooms in a different color palette when I moved in to which she agreed, then she simply asked me to paint the room that I had painted pink for my daughter back to white when I left. Super simple.
I’d definitely recommend using her services and would go to Select Living first if I needed another rental home.

Military Service Member look for another place to live. We report that a mouse was inside of our apartment. As a MIlitary Service Member that works with Preventive Medicine Units, having a mouse running inside of a house if a safety issue for the family and specially for children. My husband reported the issue and asked if they provide extermination services or if we have to take care of it. They said, they will take care of the issue. We never received any exterminator at home, so we called during the weekend. The managment called my husband on Monday yelling telling that they pay a lot of money for receiving messages during the weekends and then the lady hanged up the phone. Our payments are on time and never report complaints. Botton line is that the service is rude, totally unprofessional.. I was with my husband when he left the messages and he was professional. This issue could it be resolved talking professionally, no reason for yelling. I still shocked. Never felt so mistreaded as a person and as a MIlitary Service Member who fight for the country.

I have had the pleasure to work with Connie Meyers for the past 10 + years. She has been managing one of my properties in the Bucks county area and has always been attentive, professional, and very timely in responding any questions or concerns I have ever had. My checks have always arrived on time, I receive annual maintenance «upkeep» reminders (ie, check the gas/​oil/​air conditioners on the rental property along with the costs) and always receive nicely organized documents at the end of the year for my taxes.
She manages 300+ properties and has been in this business for over 20 years (need I say more?). I trust her judgement with any issues that should arise (umm, hello hurricane sandy and all the other crappy storms that have happened within the past few years in Pennsylvania)! My property had some roof damage and Connie took care of it right away (dealt with my insurance and everything!!!) Connie is truly a professional in what she does, and I know she always has my best interest. I don’t know what I would do without her!

STAY AWAY! I implore you! This goes for owners and tenants alike. You will be glad you listened to this and the other negative reviews! I rented a property from Select Living Management from Oct. 2013-​Oct. 2014. Keep in mind that ALL of my rent and utility payments were made on time, no complaints were ever made against me as a tenant, and I left the property in excellent condition upon lease expiration.
Connie Meyers is the owner of this joke of a business. I am a business professional and NEVER have I encountered someone as rude, incompetent, and unprofessional. Over the course of the lease agreement, Connie was nothing short of an aggressive bully, screaming over the phone on countless occasions and even hanging up on me, always refusing to have a civil conversation. I encountered this behavior BEFORE I even signed the lease and fully regret not backing out right then. I must add that Connie isn’t the only rude and incompetent one at SLM; this includes Anne and other employees whose names I cannot recall.
SLM’s record keeping is atrocious; correspondence was always full of misspellings, grammatical errors, and incorrect information even on legal documents. They either lose the documentation that you send them, or simply choose to ignore it. A prime example of this is the property checklist which is given upon move in; SLM refuses to do a walk through. This document is for the tenant to record any and all damage that is present at the time of move in. This document is meant to protect both the tenant and the owner, but at lease end, SLM will completely disregard this SIGNED document and charge the tenant regardless. SLM unlawfully withheld a sizable portion of my security deposit and failed to provide proper documentation. BY LAW, when a portion of a security deposit is withheld, the landlord must provide you with specific itemization of withholdings and any applicable receipts. What SLM sent was a complete joke. They paired completely unrelated items with one another, failing to identify the charge for each individual item. They also failed to provide a receipt for a repair that was not made until AFTER lease expiration and documentation for an unwarranted «Water sewer estimate,» despite my water/​sewer account having already been closed out. After calling Connie to attempt to discuss these unwarranted withholdings, only to be screamed at and hung up on of course, I sent a 16 page document including receipts, property checklist, fax transmissions of documentation already sent to SLM, and more to justify my disputes. SLM failed to acknowledge all documentation, telling me the owner felt all withholdings were justified, but as an «act of good faith» would reimburse only a small portion. With this response letter, they sent a signature release form, full of misspellings, including names, grammatical errors, and something about a «golf cart.» Mind you, there was no golf cart involved in my lease, nor present at the rental property. It seemed as though copy and paste was not kind to whoever used it and FAILED to re-​read this form before mailing. After much back and forth with SLM, as a result of them ignoring the said documentation, and threatening legal action, I was finally reimbursed the disputed amount, but was never provided with the proper itemization and receipts which I was legally owed and had requested.
Regarding the repair, a disconnected water line behind the refrigerator started to leak one week before lease expiration. SLM was called the very next day, as it happened on a Sunday, and told me that they would have a plumber out in a couple of days. The leak continued to get worse to the point where I was dumping out multiple buckets of water each day; had I not done so, the laminate kitchen floor would have been ruined. The week went by with no phone call or plumber showing up. I called two days before lease expiration to inquire about the repair and was told «it fell through the cracks.» Thankfully, this is the only time I needed a repair during the lease.
In summary, STAY AWAY from Connie and SLM. Spend your hard earned money for housing elsewhere, with people that treat their CLIENTS with respect and operate with professionalism. Dealing with SLM for an entire year was both stressful and incredibly frustrating. I am sure the treatment I received from Connie and SLM is common practice for them, especially since I was never in any way a problematic tenant. It is clear that they have no ethical standards and have no problem withholding money both unwarranted and ILLEGALLY from clients.
Best of luck with your housing search and trust that you have made a great decision foregoing a lease with SLM.