Staples

Waited in line over 15 minutes to pick up a product I ordered and paid for online. Completely understaffed! Were polite when interacting but a line of people frustrated. Would go out of my way to find another location!

I’ve been going here for years and never had a problem. OK — Being asked if I have a staples reward card every time I shop there gets old, but can’t knock off a star for just doing their job. I’ve never experienced long lines. Even on black friday’s I’ve been in and out quickly.

If I could give zero stars, I would. Yesterday, I stopped at the Staples Printing Center to get a few photos printed. Not a big print job, about 8 files. But the girl working there told me they wouldn’t be ready until the following evening. Flash forward to today and I stop by an hour after the pick-​up time I was given-​different employee. She asks me what kind of paper and how many prints I wanted, which I had already gone through the day before. They had done nothing and lost the info I supplied them with. She then proceeds to go do the print job for me while I stand there waiting. Frustrated, I ask why this couldn’t have been done the day before if it took less than 5 minutes to which I was told there was no time…

When I left Doylestown 4 years ago this store had check out lines way too long for the kind of retailer it is. On my second visit back to the store since I returned it still has same issue. 10 minute wait to buy some pens! Too long. Think I’ll do this type of office supply shopping while I am at grocery store

The manager here was extremely rude, I asked for a flash drive and Karen apparently was too busy to grab me one, I had waited 20 minutes just to find an employee to help me rather than talk to each other! And their manager just pawns me off to another employee, walked out of the store and drove to the souderton staples because I happened to be visiting my mother who lives there, I walked in and was greeted and asked if I needed help right away, this store is a mess and in need of a new management staff, drive to souderton and get what you need faster and also not have to deal with snobby employees.

Here’s a lost cause if ever there was one. We are constantly ignored by the employees. Today it cost them over $ 1,300 dollars. We were so mad about the way we were being treated today, we called the toll-​free number on a box of software right from the store in front of 2 very rude, threatening employees. What a way to treat us. One was management, and was jeering and did nothing to help us. Another was physically threatening. I should have called the police! We purchased the computer we wanted on-​line from another place, and got a much better deal than Staples ever could have given us. Prices at STaples are high on other things as well. Does this store realize we can get what we need cheaper elsewhere without mean employees who don’t care? I hope they go out of business and soon!