Tru Salon

I came here because of a Groupon. The overall experience was fine. The stylist I had was older, but was able to accomplish what I wanted. The only thing is after my hair was soaked from washing out the dye and then cut — I hoped she would finish it with styling it with a blowout of some sort. Other salons [no matter the service] I went to automatically did — so I was used to that. It was humid and extremely hot outside and when I walked out with damp hair [even with product in it] my hair became limp and frizzy and I don’t like the texture of it when it dries. I had to ask for her to take out just a little of the dampness, which she did. Needless to say I ended up putting up my new hair and then clipping it, which doesn’t make sense to do especially when you just got out of the salon with new hair. Whatever all is well — for $ 19 for overall dye and cut — sure fuck it.

I didn’t even go here but the experience I had while trying to make an appointment was ridiculous. So I looked up the reviews and I saw they were mostly negative but I said whatever and called anyway. When I first called, a lady answered without even hesitating she says «hold» and then puts me on hold. I’ve worked in a field where I have to deal with people over the phone so I understand how politeness can be thrown to the wind when busy, so I let it go. 5 minutes later I notice she hung up on me, I can understand how that can happen. So I call back, the same woman answers. The reason I was calling was to compare prices with the salon I usually go to. I explain this to her and she laughs and says «well I can assure you honey, were probably way more expensive here». Who even says that? Lol. I find out the prices and actually they’re way cheaper but while conversing with her she was completely rude and condescending the entire conversation. Anyways the moral of the story is: I decided against going here bc of this bizarre experience. I called about five other salons besides this one and each salon couldn’t of been nicer. First impression is everything.

I’ve been here a few times now and it’s just OK. I had fair hair cuts and one color job was sub par. I left… without realizing, dye residue about 2 inches wide along my hair line. I had to scrub it off on my own with a baby wipe in the car. The lighting in the salon is not that great so I didn’t realize how poor of a job the stylist did in covering my grays until I went to the mall about an hour later and saw in the dressing room lights the spots along my head that were not covered. I have done better dye jobs at home from a box of dye I purchased for $ 7.
One of the hair dressers was walking around yawning loudly. Who does that? I understand your clients may be like family but it was just rude.
I will be looking for a new salon.

I’ve been going to Tru Salon for over 6 years and have exclusively seen Maria (one of the two owners of the salon). Their salon has always been professional including excellent communication about appointments and anything else that may be an impact. I walked in there cold 6 years ago when I needed someone local to my workplace to take care of my hair. I would recommend this salon to anyone out there male or female. My wife has also been to this salon may times with notihng but positive reviews.