Pink West

This review is for the hairstylist I had and not for the Salon as a whole. This was my first visit and when I arrived for my 12:30 appointment my hair stylist was running late which was ok with me at first. Luckily I had no other plans because I was taken to my chair 40min after my appointment time. The stylist came over and sat and talked with me for a good amount of time on what I wanted. I explained that I was just in for a trim on my long hair and nothing more. We talked about the amount to be trimmed and agreed at 1 ½inch. She asked about coloring and shaping and I said not at this time but maybe in a couple months but that I strictly wanted a trim since I had been having issues with my hair being dryer lately and thinning. To my horror I got my hair hacked off at all different levels! When she was done she called it «shaping.» Half the time I was not pointed at the mirror and she cut it dry so I wasn’t to sure what she was doing. Instead of getting mad I decided to wear it home and who knows, maybe I could deal with it. I took a shower to wash down the curls she had done so I could see the extent of her cutting. I was in tears. She literally cut a choppy uneven layer from at about my ear level all around my head and then the length was now at my shoulders! Even my husband gasped. There is nothing I can do now and my husband and I both agreed the only thing I can do to fix this is pay the hefty price for extensions. I mean its not even a normal cut. It looks like I gave my kids scissors! Beyond disappointed and upset. Mainly because it was a simple trim. A simple trim!
I had hoped that this place being a wedding salon go to that they would have highly trained stylist. I really have no clue how she got this wrong. We talked on the couch for 10 min about the simple trim. I’m baffled, sad & angry. Please be aware before you go in of who you are using. She said she had been there for 4 years but wow!
The salon looks adorable and I’m sure this rest of the staff is competent. I must have just been the unlucky one.

I have been to this salon twice and found the atmosphere rather unprofessional. Staff distracted. I won’t go back.

The front desk girl and esthetician were very friendly, but that was the extent of the pleasure on my visit. First and foremost their groupon is a bit misleading. They have a $ 25 option and a $ 45 option, both of which appear at first glance to be the price of the facial. Don’t be fooled however, if you read the fine print you will see that the cost only applies to a credit for a facial. I purchased the $ 45 facial which is a $ 100 credit. I figured this would more than cover any facial I was receiving because most facials, especially on groupon wouldn’t be over $ 100. Initially upon arriving at this spa they had minimal seating and had to clear things off of a seat for me to be able to sit down and fill out the new client form. Upon sitting and filling out the form, they moved me out of the way multiple times so that they could get in a drawer behind me. The seats were uncomfortable, and the «waiting room» really isn’t a waiting room, it consists of a few chairs in the area that they style hair. It was noisy and uncomfortable and in no way relaxing. The waiting room experience stressed me out.
The esthetician was about 15 – 20 minutes late to our appointment as well, which typically wouldn’t bother me but I really didn’t want to spend any extra time in the waiting room with the noise and the being asked to move around. The esthetician did seem knowledgeable and pleasant. Initially upon sitting in the bed she told me she was putting acetone on my face. I freaked out. ACETONE is a HIGHLY toxic chemical and I’ve never had anyone put it on my face. I have even avoided it in my nail polish remover because it is that toxic. Google acetone for more information if you aren’t familiar. She kept applying the acetone which dumbfounded me. She mentioned that some dermatologist use it and I am aware that some will apply it prior to a peel, however with its toxicity, it’s use should be discussed prior to any application to see if the customer is ok with this. With my avoidance of this chemical in even nail use, you can imagine my terror when someone is splashing it all over my face. This is a lawsuit waiting to happen for this spa. They do not have you sign anything or make you aware that they are applying this toxic chemical. Someone could easily have an adverse reaction.
She suggested dermaplaining for me. She however DIDN’T mention how much it would be or that it was over my group on purchase. Dermanplaning is typically $ 75-​$ 150. At this salon it was $ 150. I understand that this is a spa in Dripping Springs and they probably are trying to make as much money as possible however it comes off in a sneaky way. In addition most dermatologist charge less and they are DERMATOLOGISTS not estheticians … about $ 120– $ 130…you can even find places that do this for $ 50…I’ve had IPLs for $ 99 … The W spa and Four Seasons spa, which are obviously very pricey spas compared to the rest, have facials for about $ 150 as well … so needless to say I felt very ripped off upon leaving this «spa».I had not planned to spend over my groupon amount but now I was spending an extra $ 50 plus her tip which was $ 20. so $ 70 extra dollars for an experience which was all and all unpleasant both for my nerves and for my bank account.
Leaving this appointment, I felt deceived on the Groupon purchase, as well as not valued as a customer in the waiting room, which is again not an actual waiting room but a few chairs crammed in the hair stylist area, as well as very unhappy with the very toxic chemical acetone being applied without warning to my face. The esthetician I will say again, seemed to be knowledgeable and the front desk girl was also very friendly but the overall experience including spa protocol from arrival to finish was poor and I would not recommend this place, compared to the others, for other people looking for a new place for facials at all!

Very cute salon. Friendly staff. Went on a Groupon, was thankful I did as it was a little pricey, which was to be expected. Carrie did my chemical hand and foot peel. She was very nice and easy to talk to. Would definitely go back to her again.
48 hour/​$ 20 cancelation policy

I have Noelle for my hair (color and cut) and Jettie for my lashes.
I’ve had long hair, short hair, blonde and dark hair. Noelle has delivered each and every time.
Jettie has the best soft touch with lash extensions I’ve experienced. I have been through a few other salons with lashes before Jettie. Let me tell you, I didn’t know how good she is until I went to someone else. Never again, Jettie is amazing.

I recently moved from San Antonio and needed a new colorist. I was incredibly nervous to switch, as they can be really tough to find, especially for blonde. I came in to Pink West and immediately fell in love with the décor and atmosphere. I met with Heather, She listened to everything I wanted and did an amazing job on my hair. It looks so natural and I will definitely keep coming back.

In my opinion, Deborah is the best hair artist in Texas. She uses unstructured cutting and coloring techniques, so your hair is perfect for you — not cookie cutter for all. She uses amazing products that leave your hair shiny, fluff, and healthy; serves coffee in the morning and wine in the evening; and provides fashion and relationship advice. Tucked away in a pink cottage in Dripping Springs, it is totally worth the drive.

Recently, my new fiancée and I utilized Unilocal to help us find a place to get hair cuts. Pink West seemed to have the best reviews so we thought, «Pink it is!» The family at Pink West welcomed us graciously and made the newbies from Pennsylvania feel right at home from the moment we walked into the salon. The stylist, Wayne, did an excellent job with the cuts and almost put us to sleep with the relaxing scalp massage only Wayne can deliver. I love the way Wayne styled my hair and I felt beautiful and relaxed when he had finished. My fiancée looked even more handsome than he already is and his cut and style was well suited for him. The jovial atmosphere, complete with wine, and personalized attention we received from Wayne, Deborah (the owner), Noelle and Veronica was outstanding! We are very pleased. Our venture out to get just a plain olé’ hair cut resulted in what we believe will be life-​long friendships with talented, professional and friendly folks in our new and wonderful neighborhood of Drippin!

As someone who has kept my head shaved for the past 12 or so years and just recently started growing my hair out, I wanted to find someone who could help guide me as to what to do with my hair.
Debra at Pink West is AWESOME…
Not only is she a great stylist, but she spent so much time with me before cutting may hair talking to me about what she felt was possible with my type of hair. This was exactly what I needed and it seems so few stylists do this!
Friendly and very talented… highly recommended.