Schlotzsky’s

Food is ok, assuming you get what you order. Have been here a few times and not once has my order been right, even when it has been read back to me correctly.

Started off with the girl taking my order being completely inattentive and having to ask me to repeat my order to my sandwich sitting on the counter for 15 min. and delivered luke warm. Not impressed with this staff and will elect to take my lunch business elsewhere moving forward.

Friendly service and good food. However they left our pickle spears off our sandwich meal on the first visit and on the second visit, there was no ice left in the ice machine at 1:30pm. I wish they offered the Timberline Chili on their menu… if so, they’d be the only place in Dripping to order chili! Would be a be plus!

Leaving a 2-​star review because they got my order wrong.
Please ensure your employees knows the difference between «Angus Roast Beef & Cheese» and «Angus Beef and Provolone» (both are actual menu items on Schlotsky’s website). I requested the latter (and worded it exactly that way), and instead got the former. I did check receipt to ensure accuracy, but only saw «beef and cheese» and thought that represented «Angus Beef and Provolone», but turns out it was not the item I ordered. And I did not realize this until I got back home, too late.
Will have to be more diligent next time when I order. Not off to a good start for my first impression of the restaurant. Was really looking forward to trying out the Angus Beef & Provolone which I didn’t receive. :(

Perhaps it’s fitting that Ol’ Rooster’s 600^th review pertains to his home turf AKA Drippin’ Springs. Come to think of it; I’ve missed a few State of North Hays County Dining Reports this year. Well, more progress to report with our own Schlotzky’s opening up this morning to a line of eager patrons.
That line in fact was a give away for a free sandwich a week for a year. Line started last night around 8pm and ended up snaking around the building. Adjacent businesses threatening to tow all the cars parked for those lucky enough to claim the 100 offered cards. I personally was not among those crazies; instead waiting for lunch after the mayhem.
The space was clean and inviting. Guys on laptops in suits greeted me at the door; although I don’t think this will be the normal uniform. Ordering process is simple. Well stocked drink station; HDTV’s for your viewing pleasure on the south side of the building. An extra 50 staffers on hand to make sure your first visit was a pleasant one.
For years in restaurants I’ve avoided the pretzel bun. Every burger or sandwich I’ve ever encountered with this novelty has been fairly terrible. Picture said bun sitting in the freezer for a few months until someone FINALLY decides to order it. You then get a bun half thawed with with some grill marks leaving a overly tough exterior.
Seeing that Schlotzsky’s had paired up with mall favorite Auntie Annie’s I decided if I could be impressed one more time. Well, both sides of the bun were flavorful and soft. IT DOES EXIST! The Beef Chief paired three cheeses, caramelized onions, and a flavorful au jus which worked well with the soft bun. One note, the onions were severely lop sided to one side of the sammich.
I hope they can keep up the quality once the corporate brass leaves and have a good run in our growing Hill Country town. UPDATE: After several visits I had to knock off a star. The printed menu offers a Reuben; yet they have no sour kraut to actually make it. Can’t be that hard to keep some kraut in the walk in; that stuff lasts forever!