Went there for the Super Bowl and was forced out at 9:30 pm by our rude server.(This place says it closes at 2?) My group and I were having a great time, but then our server ruins our entire experience. A few of us were still eating, but she came and started taking EVERYTHING off our table. She took all the plates, small plates, and then she took away everyone’s water! Even the waters of the people STILL eating! She wasn’t giving refills because she put the utensils and trash into the cups. We didn’t say we were even done or wanted our checks. She stood there at our table after giving out the checks and made us hurry up and give her our credit cards. My friend was eating and didn’t notice that our server was eyeing her down and trying to make her pay so I decided to pay for my friend so the server would stop being so rude and leave. She then brings the checks and stands there waiting for us to tip her… After we put the tips and signed the merchant copies, we gave her the copies and she left. Remember a couple of my friends aren’t done eating. THEN she comes back with a broom and starts sweeping all around us. She then bangs the broom very hard and loudly on one of my friend’s chair that is eating!!! After she hit my friend’s chair with a broom, we left. This was the absolute worst experience we have ever had at a restaurant. We couldn’t even finish watching the Super Bowl cause our server was trying to push us out of the restaurant. Also there was no line of people trying to get into the restaurant at the time. There were empty tables around so we didn’t understand why we were being rushed. Oh and when we left, there were so many people still in the restaurant drinking their drinks and enjoying the Super Bowl. Never coming back here again.
Jerry W.
Évaluation du lieu : 5 Flowery Branch, GA
I love this place! This is a great place for lunch. The All-in burgers are the best. They just added some great beers on tap and the bartenders are always great.
Q H.
Évaluation du lieu : 1 Marietta, GA
If half a star was available that’s what I would rate this establishment. Not because of the food because we never made it that far! Stood at the door for about 8 min and was never greeted. One waitress/hostess made eye contact with me and smirked, turned around and walked away so we did the same. 1st impressions says they don’t want me there so…
D S.
Évaluation du lieu : 1 Lawrenceville, GA
Last night a fight broke out with the wait staff in the middle. The manager here appears to have no control whatsoever of his people. The foul language and commotion was scary. Many of the servers appear to just come by to hang out but not work while shift employees are trying to serve customers. It was terrible and the people involved should not be allowed to return to this location. I certainly won’t.
Thao T.
Évaluation du lieu : 1 Lawrenceville, GA
First of all, the service is horrible. The waiter didn’t even came by and check on us. Second, i found a hair in my fries and they acted like it was nothing. I will never come back here again.
Shaaray M.
Évaluation du lieu : 1 Amityville, NY
Horrible. Orderd the Bourbon street chicken ans shrimp $ 15 and recieved one small peice of chicken and about 4 small shrimps and half of the plate was filled with potato’s. I also asked for it without mushrooms and recieved mushrooms. We also ordered the 3 cheese penne and we asked for a side of extra sauce and did not recieve it. We were so fed up with the service a nd the presentation of the food that we decided to never go there again.
Zulema G.
Évaluation du lieu : 1 Duluth, GA
No stars if I could! Been here for an hour not one refill! My chicken wasn’t even cooked through had to return it and watch my husband eat his dinner half hour later got my food! No apologies… I guess then
Diana J.
Évaluation du lieu : 1 Atlanta, GA
Worst service ever! So tonight, I didn’t feel like cooking so I decided to order food and use their CarSide ToGo option. So, I get there about 4 minutes before the pickup stamp the email stated. I wait… and wait… and wait… and wait.10 minutes pass and still nothing. not even a shadow of the person that handles the CarSide orders. BUT.yes.BUT, during my long wait, 2 of the waitresses did see me waiting in the CarSide Togo parking spaces. One of them, was on the phone cursing up a storm like a sailor! And my daughter was in the car with me. but nope! Nothing not even a «we’ll be right with you. NOTHING! So 15 – 20 minutes has gone by… I finally decide to go in and pick up our food…(what’s the point of the CarSide option!) no one even knew we were outside waiting. and waiting… the didn’t even have the receipt printed out! The girl had to still ask me what I had ordered! Crazy right! And to top it off, my entrée was BURNED!!! Chicken was dried! My daughters meal was cold as dried! Gotta do better Applebees! And please check your employees! That phone conversation sounded like someone was VERYVERYVERY upset… now I have to explain to my daughter what some words mean. THANKSALOT Applebees Employee!
Shannon P.
Évaluation du lieu : 5 Atlanta, GA
I really like this location for late night dining. We call it «Club Applebee’s» because they play hip hop music at a louder volume and everyone in there is always having a good time and the bar is always full. The crowd is late 20’s to early 40’s… I suggest going there before going to a real club/bar — it’s more fun and open late!
Brandy N.
Évaluation du lieu : 1 Norcross, GA
this place use to be good about 15yr ago that is! I took my daughter here waitress was rude and slow. when she brought our food it was cold. I had to flag another waitress if we can have utensil to get with. she took it off another table. anyway food is bad! will not be coming back!
Andrew G.
Évaluation du lieu : 1 Cumming, GA
Worst serving I’ve ever experienced I’m my life. Servers almost threw utensils on the table(they didn’t even bring utensils until I asked them to do), they didn’t greet, nor introduce their names, didn’t even refill my drink until I ask them to do, didn’t even return my drink after taking it to kitchen to refill, they yelled at me for not being patient(I waited 15 minutes for refill), didn’t even charge me the correct amount, didn’t even read the bill correctly, all they were saying was«I’m busy» and I saw them playing with phone. Worst restaurant ever. Please educate or hire well educated and civilized employees. They weren’t servers. They were just a bunch of filthy thugs.
Karla F.
Évaluation du lieu : 1 Lawrenceville, GA
Service is slow and the food sucks…
Britni A.
Évaluation du lieu : 1 Lawrenceville, GA
Best word to describe this place is, WAIT. Hope your not hungry or anything. And when you do get your food i hope everything you need is already there because surprise surprise be prepared to WAIT! So honestly before you get your food go ahead and get up, walk out that door, hop in the car and drive on down to the waffle house, its 5 lights down on your right. Atleast they can see that you cant eat because they forgot silverware and youve been waiting for 20 minutes AND atleast they would feel bad an apologize maybe even«correct» the check. Oh and just for laughs i wrote all of this while, you guessed it, WAITING! Lol seriously wait, wait… wait you know what dont even bother pulling in the lot. Hope you have a good breakfast/lunch/dinner! :)
Dee B.
Évaluation du lieu : 1 Duluth, GA
Called this place for the first time and they didn’t pick up. To me that’s bad already. I’m definitely not going to eat here.
ChrisAnne S.
Évaluation du lieu : 1 Roswell, GA
I could NOT wait to get home to write this review, so I will cut right to the chase. I had not been to this location in a few years because of the less than stellar service, but I was excited about their new Pub Menu so we thought we would give it a try. Big mistake. DONOTGOHERE! I literally just left the restaurant and this is what we experienced. Keep in mind, the store was NOT busy, even at lunch time so that should tell you something. 1. We did get seated immediately, but it took the server about 10 minutes to get to us. Once she took our drink order and left,(and about 5 minutes later) another waitress comes over and asks to take our order. We indicated our waitress had already been there, and we were still waiting. She seemed confused because it was supposed to be her table. Once we finally got our water about 5 more minutes after that, we ordered. I ordered the new brisket nachos and French Onion Soup and she got the Cajun Shrimp and Chicken. I asked that the waitress bring the soup and nachos out as my entrée. I really will not quibble about the food coming out together because there were more serious issues at hand. The soup was really the only decent thing — it wasn’t piping hot, but it had a good flavor — lots of cheese and a generous portion of croutons. The brisket nachos looked REALLY good and I decided to order them for a change.(I usually get the fiesta lime chicken) The meat was DISGUSTING. I absolutely love beef brisket, but this was shredded beef that looked like it was boiled in water then slopped in liquid cheese. The texture was mushy, not fork tender like you would expect. It was horrible. It did not taste like brisket either– I can’t even describe it. The chips and standard toppings on it were fine, so there is 1 star. About 10 minutes after I got served, they brought my daughter’s entrée out. They served it on one of those fajita plates and was extremely hot, the plate that is. The grilled veggies(onions and mushrooms, and I believe peppers) were charred, nearly burnt. The aroma was not pleasant. My daughter and I each took a piece of shrimp off the chicken and ate — OMG. It was mushy and nearly raw. We both nearly gagged. Within minutes we were both queasy. Not one time did our waitress come check on us. We had to ask the hostess to please get the manager. When he came over and we explained our dissatisfaction with the meal, he said we were wrong because he checked the temperature, and then proceeded to pull a blue thermometer out of his pocket and said, «see? I checked the temperature it was ok and fully cooked.» I looked at him like he was out of his mind. I also let him know about how the nachos weren’t good at all. This is what pissed me off the most. The fact that he would want to argue, and it was an argument, about how we felt our experience and food was and basically just minimize our complaints was beyond me. He said he would take the chicken/shrimp off(chicken was not even touched) but we were made to pay for the nachos. I wish I would have taken a picture so you can see that the nachos were barely touched. My daughter and I did indicate that we were a bit queasy, but he kept on saying it wasn’t his product. It was. He brought us the check and waited for me to give him payment. I paid– but only making sure I had a survey on my receipt because I am getting with Corporate on this one. He has no business being a manager. On a side note, two business men came in about 5 minutes after we did and were in seated in the next booth. They waited a hellava lot longer than we did to even get a waitress to order a glass of water. When she finally showed up the guy came right out and said — FINALLY, it took you long enough, we have been here a long time, so we are already starting out badly. She giggled as she said, «oh sorry». So to recap, service was slow, food was disgusting, and the manager should not be one. As we left the building and walked on to the parking lot, my daughter says«Mom, I don’t feel…» and then proceeded to throw up everywhere. I hope they were quick to clean that up, because no one would walk into that restaurant ever again if they saw that. Have a nice day! :)
Leon S.
Évaluation du lieu : 2 Lawrenceville, GA
We went for dinner — my wife, our daughter and our 1-year-old grandson. The orders were mixed up, but we switched them around. My first bite of steak(Pepper-crusted sirloin from the Pub Diet menu) was alright, but my second bite of quinoa and spinach tasted bad — moldy. I called Tatyana the server and told her this. She left and came back with a 40-year-old man who could have been the manager. He didn’t say who he was and didn’t introduce himself. His explanation was that it could not have been bad because it was sent to them frozen.(Will I go to another Appleby’s now that I know their food is shipped in frozen? No!) The source of the taste had to come from the supplier, if it is shipped in frozen. When the bill came, the charge for the $ 1.99 child’s meal was $ 6.49. That was the second problem. It was corrected — the next check came with a charge for $ 1.99AND a charge for $.6.49. The server went back and got a third check. She was irritated over the mix-up, not at us, and the problem with the food was not her responsibility, so she was tipped according to the bill — which did not include the meal I could not eat. That charge had been removed. Mold in food has a distinctive taste /after-taste. I have NEVER gotten sick from my own cooking, and I would not eat another bite of that food for my health and well-being. I split the chicken fajita rollup with my wife. That tasted good. My daughter was satisfied with her medium-rare steak, although she had ordered it from the Pub Diet menu, so it should have been sliced already. Instead, it was a whole piece of meat. That probably was the fault of the kitchen. What was presented was the Steakhouse Bruschetta Sirloin($ 12.99), not the Pepper-Crusted Sirloin($ 11.49), so I paid more that I should have for the dinner. Went home, had some wine and at some peanut butter cookies. If there was a TV, we were not seated where we could see it, and we could hear music from a jukebox.
Chris L.
Évaluation du lieu : 4 Atlanta, GA
This is an Applebee’s that’s conveniently located off of I-85 Exit 104(Pleasant Hill Road). I came here for lunch with my dad and brother. My brother and I wound up getting the 2 for $ 20 deal. We each got two salads, which were generous portions, enough so that I couldn’t finish it entirely before my main entrée came. We also split a sweet potato fries appetizer, which includes three unique and tasteful sauces. I wound up getting the chicken fingers basket while the other two got a chicken penne pasta and a mushroom Swiss burger. Our food came out in a speedy manner, with all things considering, and our waitress was very attentive and filled our drinks without us waiting. The food was tasteful and enough so that my brother and I had to get small to-go boxes to bring the rest home. I would definitely come here again! A little slow in terms of getting the to-go boxes and too many screaming kids. I know that the second thing is something that Applebee’s can’t take care of, but then again, it does take away from the experience.
Veda W.
Évaluation du lieu : 3 Duluth, GA
Stopped in for the drink specials only tonight. The house looked packed. No seats at the bar but we were seated right away. Our server Sewit was a sweetie. The House Margarita was weak but hey it’s 2.99. For $ 1 more you can add a shot of tequila. I’ll try that next time. If you like fruity drinks like myself then try the Zombie! Mmm.
ChauPha N.
Évaluation du lieu : 4 Lawrenceville, GA
It has been a long time since i have eaten in an Applebees’. Mainly because the foods tasted like fast foods and the service was horrible. But my trip at this location and with Jessica, our waitress, made me rethinks about dining here more often in the future. Jessica was very helpful and patient and nice. She explain all my questions throughly and give me some great description of the dishes. This kind of service is usually rare at places like Applebee’s, so this made me want to come back more in the future for sure! Since Applebee’s been having their two for 20 $ menu for the past couple of years, every time i stop by i usually order from this menu. Off this menu, I ordered the chicken freshcado and my friend orders the bourbon street chicken and shrimp. Out of the two dish, I enjoyed mine more. It tastes more healthy and fresh. the Bourbon street chicken was more on the salty side. But the chicken in both entrée was cooked perfectly so that was good. We also split an appetizers of chips and artichoke dip. Overall, I would deff. come back for the affordable menu and the great service!
Peter K.
Évaluation du lieu : 1 Atlanta, GA
FALSEADVERTISING Group: «We’d like to order from the half-off appetizer menu.» Waitress: «Is it 11PM?» Group: «It’s 10PM. And the sign says it’s from 10PM till close.» Waitress: «Well, at this location it starts at 11PM.» Group: «Then why do you have these signs throughout the restaurant?» Manager: «Because it’s valid for all other Atlanta locations, just not this one.» Group: «If you advertise it, you’re supposed to honor it.» Manager: «If we honored it for you, then we’d have to honor it for everyone.» W O W. .. .. does service get worse than this? Actually, it does. And you can experience it here at Applebee’s On top of this horrible awakening of restaurant service here at Applebee’s along with a 30 minute wait to get seated and another 30 minute wait to order our food, we finally got to place orders. SERVICE: 0 stars. Wait… Unilocal only allows you to give 1 – 5 stars. Yeah, I’m giving it 0 stars. The wait time to get seated, the wait time to order, and not bringing out a salad along with taking another 20 minutes to take our method of payment after you bring us the checks. Awful. Oh, not to mention not honoring the Happy Hour Half Off deal. FOOD: 1 star. I ordered a 7 ounce sirloin steak medium rare, and it came out medium well. By the time I got my food, I was hungry enough that plastic probably would have tasted just as good. The onion rings had way too much breading(probably 60% of it was breading) and the broccoli and mashed potatoes were pretty normal. AMBIANCE: It’s a small restaurant that’s packed in way too tight. There are very few aisles where you can have two people walk down it so it’s just awkward when a waitress/waiter tries to get around you while you’re trying to walk into or out of the restaurant. Oh, beware of the multitude of smokers just outside of the restaurant. It’s tough not smelling like it when you leave.