Heaven’s Best

We (nervously) chose Heaven’s Best solely on the single review they had here on Unilocal,but we’re glad we did. We had just decided to not purchase new carpets for the living spaces and needed to get the carpets cleaned prior to the movers arriving, a three-​day window. The owner, Jim I believe, answered and assured us they could have it done within that time, probably the same day. He asked us if we were military and then provided a discount and an additional anti-​static treatment as a result. The two cleaners dispatched to our house were very personable and professional, taking the time to understand our expectations and informing us of their procedures. The dark stains around the edge of our lighter carpets were identified as (wall) filtration discoloration (I had never heard of that before), and they explained the reason why that could not be resolved. They listened to my wife’s concerns regarding pet stains and recommended scotch-​guarding, which we took them up on.
They had an equipment issue that caused a bit if a delay (needing a run to get replacement), but they were extremely apologetic about it and recognized it with another discount. We left the house for about three hours upon their completion and when we returned the 7 carpet areas were completely dry and clearly very clean. While having new carpets would have been nice, in the end cleaning the existing ones was the more appropriate choice at this time and we’ll definitely recommend Heaven’s Best to others.

I will definitely be using these guys again! I had in-​laws coming to stay with us for the holidays and the carpets were a mess from years of wear and tear and using cheap carpet cleaners. They were here on time and took care of my dirty carpets in no time all for a way better price than what other companies had quoted me for. Needless to say, I was super impressed and the in-​laws even thought we got new carpet! Give them a call! They are amazing and you WILL NOT regret it!