Jiffy Lube

This is the best Jiffy Lube that I have ever been to. My tire went flat right by the off ramp, had a spare but no jack and when I wasn’t able to get a hold of anyone who could help, these guys were there for me. I walked in just hoping to borrow a jack from an employee, but they told me to just bring it in. They were so helpful and amazing! I would have been stranded for several hours if it weren’t for the caring staff at this location.

Took my car here to get oil changed and transmission flush, they were super quick, everyone is really nice and well educated, defiantly suggest going here!

Disappointing. They used a smaller than recommended filter and stripped my plug. Will never use them again.

After having a terrible experience at a place near by I decided to try this Jiffy Lube. The people are nice and they get the job done quickly and effectively. I will keep coming back!

I always come here. Service is amazingly fast, the place is clean and the people are pleasant.

I’m glad I drove the five miles to this Jiffy! Thank you for your kind, professional, timely service. I will continue to make the trip. These employees go out of their way for you. Much appreciated.

Not sure why this place is ranked with so few stars; every time I come here I have a great experience. Very good customer service every time

Very pricey! Unless you want to spend about $ 100 for an oil change I wouldn’t recommend coming here. I was told an oil change for a 2013 Toyota Highlander would be $ 104 after a military discount, using synthetic oil. I know synthetic oil is more expensive than regular oil; however, a normal oil change with synthetic oil anywhere else is less than $ 60.

Best Jiffy Lube I have ever been to. The manager is very knowledgeable and helpful. Upfront about what actually needs to be fixed and what can wait.

I LOVE this Jiffy Lube. I grew up in Tacoma and Lakewood and hated all the locations there. I would have never gone to the DuPont one but my husband had gone there before we met. SO impressed with their services, friendliness, and great work they do on my car. Never pressure me into anything I don’t want but give me reminders of things I can get done if I wanted. Restored a little faith in the company but I will only go to this one.

Up date your work hours. According to current hours you’re open at 7 AM; when in fact you don’t open till eight am.

Barry, the manager here, is the most straight forward Jiffy Lube employee I’ve worked with. Haven’t been to a JL for a long time before today but it was convenient so I stopped in. He didn’t pressure or try to upsale me which I know is something the employees here are measured by. He was quick and to the point, got me on my way really fast.
Overall a great JL experience and the best location I’ve been to.

Came in for a standard oil change and to have a headlamp replaced. When I was given my checklist it stated all lights were in working order when I brought it in, which was inaccurate as I had brought in a headlamp to replace a blown one. Guy behind the counter kind of chuckled it off, saying they replaced the bulb. I get in my car and what is sitting on my front seat? My bulb, still in the packaging. Had to go back in and get someone to change the bulb.
A few days later I notice oil spots on the driveway under my vehicle so I go back to Jiffy Lube to see if something wasn’t tightened properly. I’m given some song and dance about how my vehicle is a «messy oil change» and that it’s probably just «a drop or two» and looks like a lot more to me. I insist they take a look. I’m told I have leaking valve gaskets that have obviously been leaking a while based on the amount of oil present. WHY wasn’t I told this during my oil change??? I was lead to believe this should be attended to but wasn’t an urgent issue… Just dropped $ 3000 to have my alternator replaced and all kinds of oil leaks addressed. $ 3000!!!
Probably would have been a heck of a lot less if they had been upfront with me.
Will Never Return. NEVER.

The folks at the Jiffy Lube in DuPont are really good. Kind, courteous, and hard working. I worked in Bellevue for six years and changed the oil in my car often, sometimes late on Friday nights because I would have to commute on Saturdays. The DuPont team always stayed past closing time to help me out. They never complained and always asked how my day went. They knew I was a crazy commuter and would consistently spot maintenance issues on the car that the dealer service shop would miss. Great team, keep up the good work!

Bad Service. Bad Ethics. This used to be a hassle free place to get an oil change. Now it seems that they have to push products and services on to their customers that are not needed. They made a fuss when I wouldn’t give them my personal information; I wasn’t aware one needed an address and phone number to change oil in a car. Then they tried to sell me an oil blend that had to come with new fluids, filters, etc. whether I wanted it or not. They tried to get me to agree to the extra expenses without telling me that I was buying all of that additional crap.

Pulled up around 1130 and was helped immediately. Friendly customer service desk, priced full synthetic at around $ 63, a small bump in price due to my vehicle being AWD. After military discount the damage was $ 69, not too terrible if you’re not doing it yourself. I was out of the place around 1220 even having a customer ahead of me! Well done!

Great service. The staff are very friendly and attentive and helpful (almost to a fault, but I assume it was just corporate policy). The price is too high, but this branch is very convenient and professional, so it’s worth the price. Still, a policy of lower prices and less aggressive up-​selling would drive more business. I hope management appreciates the good work these employees are doing!

I took my vehicle here on Sunday to get the oil changed. They said it would be about 30 minutes. It ended up being an hour. Also I asked for the $ 29.99 oil change and the guy told me because of my Jeep grand Cherokee with the oil filter would be $ 10 more plus it requires an extra quart of oil. I despise businesses like this. Also they are definitely a company that tries to Upsell their services.

So i was coming back from my camping trip in ocean shores when bam! My car overheats. I can’t drive it for more than a few miles without the temperature getting really high up there. Luckily i stopped over here at this Jiffy lube and they quickly helped me find the problem, a big old crack right along the front of my radiator. So Barry the manager gives me a bunch of options that i could take to fix my car, like towing it to a shop and getting it done, doing it myself, or he said that i COULD risk it and drive home if i wanted to risk cracking my engine block. So i asked if there was anyway he could help my girlfriend and i with the repair. He said he was not able to touch the car at all but he could look at it at key steps to make sure we wouldn’t explode in the middle of the highway. So we call some family that happened to only be 15 minutes away and we bought the radiator and came back the next day. Barry gave us a few instructions and then lastly looked at the hoses after we reattached them. He said that we were good to go, so i just bought some coolant and then after profuse thanks we head on our way back home. The car is running much better and i have had no more problems with the radiator.
Barry saved me about $ 400 by helping us with the repair instead of having to tow it. Without his help my wallet would be much lighter and it would have been a much more sour end to my camping trip. Thank you so much for the excellent service!

Despite all the horror stories about Jiffy Lube on the news and youtube, this JL is spot on. Once again, Barry the manager is quick to help and assist you as soon as you pull up. He breaks it all down in an easy to understand fashion and you make your choice of basic (conventional), high mileage, synthetic blend, Pennzoil Platinum or the best Pennzoil Ultra.
I brought my own oil filter and asked him to use that. No problem he said. Another easy and pleasant transaction at this location. Bravo. Will visit again.
Military members. Ask for your discount.