Grease Monkey

Top-​off service not available at all locations!
Service in Durango was exceptable but the price was high. I told the attendants that they didn’t need to check either air filter as I had new ones at home I was going to install — well here they come out to show me the dirty filters — wasting my time and theirs. One thing I was interested in was the top-​off service between oil changes. I assume it works locally but now I’m in Denver for a month and the first Grease Monkey I go to says there is a $ 10 bay fee because they are a franchise operation. Searched the GM website to see if it would tell who I might be able to go to but no luck.
My wife needed an oil change on her car and I told her to go to the dealer — it was less expensive (gives you an idea of GM cost). I will not go back

I was very happy with the staff and service I received. They even have snacks and sodas for free in the office while you wait. I will be back for another oil change.

Good service and fair price — however, they wanted to sell me a fluid change fir the transmission and the transfer case. The truck had 5,162 miles on it.

A very «good» experience with a caveat.
I was greeted by a very pleasant young man who asked me what I needed and ran me through their various oil changes and pricing. I opted for the synthetic blend to get some extra mileage out of the new oil.
I also requested a new battery. I asked how many months the battery was good for before agreeing to it and was told «usually 72 months». Boy was that inaccurate. After paying and then reading the battery life on the bill it was listed at 2 years. I am not very pleased with this at all. Now I have to get a battery in two years, rather than the usual 72 months (6 years). For a little bit more I could have paid for a 72 month battery elsewhere. I feel I was mislead.
So, will I go for an oil change in the future? Maybe. Will I ever get a battery exchanged here again? Definitely not.
Buyer beware what you are paying for. I thought with the extensive information I was given about my oil change options that the individual who sold me the services was well versed in what they offered and the battery required no further scrutiny. I was wrong.

Wow! This place knows customer service! Businesses should take a lesson. Courteous, swift, thorough service. With your oil change you get your fluids checked and topped off, tire pressure taken care of, car vaccumed, and a complimentary car wash! They keep you informed of what they found while servicing your vehicle with no deception or pressure to add something else to your bill. While waiting which was less than 30 minutes they offer free soda, coffee, water, candy, and popcorn. While all of the employees are friendly Ted (the golden retriever) is the best! I think he might be the manager. He greets you at the door, checks in on customers waiting, and supervises the staff in the service area :) Go Ted! When leaving I found a flower on my dash. What a nice finishing touch! :)

Top notch service and super clean waiting room and restroom. Friendly, knowledgable employees, and fast service. Can’t say enough good things about this place!

Amazing Place! Everyone from the moment they come to your car and greet you to the moment you leave you are treated with phenomenal customer service. They let you know everything they are doing and are so fast. I never mind bringing along my kiddos because I’m seriously never there longer than 20 minutes! My tires were low in air and I drove up and they filled them up right away and sent me off with a big smile.
Awesome job, wouldn’t go anywhere else! Plus, Ted is just too sweet!
We love our Durango Grease Monkey!

What a great find! We were on the road and needed an oil change. Got a recommendation from a friend who lives in town and we were so happy with the service!
Not only did Ted, Labrador greet us but there were treats (coffee, popcorn, sodas) waiting for us inside.
Our car was brand new and we couldn’t find a dealership that was close. The techs took the time to look at our recommended service information from the car maker.
We were in and out in a jiffy and when we forgot our service maintenance manual, they folks at Grease Monkey gave us a call to let us know they had it.
Keep up the great work!

Great service. I manage a large fleet of vehicles and they do a great job. Mike and his crew are always friendly.

Seriously, this place is wonderful. The customer service is phenomenal right from the beginning. I never feel pressured to sign up for additional services and they thoroughly explain my options and then leave it alone. Coffee in the waiting room is good, they vacuum your car’s interior, give you a voucher for a car wash and leave a flower on the dashboard. I drive away smiling… from just an oil change!

Best oil change ever! Free car wash and a flower too! Staff was awesome,