Cvs Pharmacy

I recently picked up two prescriptions from here that had over half the pills missing from each bottle. I made the mistake of not counting the pills until I got home, at which time I called the pharmacist to let him know of the discrepancy. The pharmacist denied it was the fault of anyone at the pharmacy and indicated that they had «back counted» their supply and thus were sure that the amount I had received was correct. He failed to recognize that employees of the pharmacy (i.e. pharmacist technicians) are often privy to the filled prescriptions and can and do often steal medications for their own personal use. The fact that the number of pills in the CVS supply is accurate does not evidence that I received the correct number of pills. I am in the process of filing a DEA report for the theft of customer’s prescription pills at this CVS location. Needless to say, I won’t be coming back.

Today was my first (and LAST) visit to this Minute Clinic. I had never been to any Minute Clinic as I am very rarely sick (thank God!) but a co-​worker recommended that I stop by here. I signed up online so I would have less of a wait. BUT when I showed up, the computer would not accept my access code and even though I showed the doctor my phone with the email confirmation, she said it didn’t matter anyway and that I would have to go to the end of the line. Why do they tell you to sign up on line if it doesn’t matter? She was slightly rude and I almost left but I wanted to make sure I didn’t have strep throat before my nephew’s first birthday party. Once I was in the office though, she was polite but I won’t be going back.

This location has had its ups and downs and seems to struggle with turnover for the pharmacy staff. Couple this with customers making a fuss about co-​pays and a short line can feel like it’s lasting hours.
So, why have I added a star to my previous review? Because they are doing a good job with technology and letting users of their apps and mobile phones speed up the line for everyone.
Apple Pay, supported in this location, takes the 30 second chip reading down to 2 seconds. Their app means I never, ever call for the status of a prescription, and allows me to refill whatever with a tap of the finger vs a phone tree or human in the way. After a recent upgrade, the app now facilitates pick-​up; they scan the barcode on your phone specific to your pickup and no name and birthdate required, nor is a password needed. If every customer did this, I’d tick it up to 4 stars as the only criticism I’d have is the always fresh face behind the counter, assuming the employee turnover will not go away.
In short, this place suffers from inefficiencies from customers and staff. If both sides pitched in, a trip to CVS would be a quick errand vs. a pain in the rear.

The wait times at this CVS are often very long. Additionally, they often don’t have prescriptions ready in time for your scheduled pick-​up. Very disappointing service.

My experiences dealing with this pharmacy has SUCKED. How is it even possible for a pharmacy to have such poor service when it comes to prescriptions? Electronically sent prescriptions, phone refills and dropped off scripts haven’t been filled when I’ve gone back to pick them up hours, sometimes DAYS later. Wtf! I’ve also foolishly waited well over 20 minutes in the drive thru line (with only 2 cars ahead). Lame.

As a pharmacy, this place is the absolute pits. I’ve been going here for 7 years, so it’s going to be hard to change all my prescriptions over, but the service here has gotten so bad that I’m just gonna have to do it. I stopped in at 8:45 am today to pick up a prescription — the drive through window was closed, so I walked inside. The pharmacy section was shuttered shut, right next to their posted hours that stated they opened at 8 am. Two weeks ago I sat for 45 minutes in the drive through before I finally went inside, where I found they had closed but were refusing to ring up anyone up. There was a mob of about 6 angry customers there, so I just got out of there. This place might be an okay place to get candy or magazines or what have you, but if you need a prescription filled, avoid this place at all costs.

Oops

I’ve always received good and prompt service at the minute clinic here but the pharmacy is another story. Why put in a drive thru for «customer convenience» if the pharmacy staff does not attend to it?! My latest example– I am sick with strep, 101 fever and need my antibiotics and other rx, have my four year old in the back so clearly not wanting to go in. In the drive thru, at the window for 10 minutes before even being acknowledged. This after three people walked right by the window! I’m headed to walgreens for my next rx.

The closest CVS to my house and therefore, my pharmacy! This is not the best CVS, in my opinion, as far as quickness or customer service. Several times I have visited here to find my prescription not ready when they said it would be which is unfortunate.
I like that they have the drive through pharmacy which is helpful when on the go but often find that it seems to move slower than the lines indoors.
it offers up your typical pharmacy options with not too much out of the ordinary.
Overall, a good place to stop if its on your way but nothing worth trekking across town for.

«Good neighborhood drugstore/​pharmacy/​miscellaneous»
At a convenient location on Hillsborough Rd and Cole Mill very near I-​85, this store is one I frequent a lot for many things. Obviously, they fill prescriptions, though they have (on rare occasions) messed me up by discovering after I dropped off the prescription that they don’t have any in stock and then not calling me– so I come for pickup hours later or the next day only to have it not filled and have to start over elsewhere. I now sometimes ask when I drop off for them to confirm that they have them. But beyond those rare blips, the service is fast and friendly here.
In addition to medicine, they stock a wide range of other miscellaneous household items and foods. I sometimes swing by here to get candy, a quick drink of some sort, a small «present» (e.g., box of chocolate), greeting cards, or a magazine. It’s easy and fast getting in and out, so I prefer it over a Target or Kroger run. They have a lot here, ranging from toys to lawn chairs. Surprisingly, the price is low, too.
They also have the «Minute Clinic» with a nurse and give flu shots, though I’ve never used these facilities.