Jamel McDuffie, DDS, PA

McDuffie dentristry has been my dentist for the 10 years I’ve been in North Carolina… while i agree that they overdo the reminder notices and have found it annoying that as a patient, i am required to call to confirm that i plan to come to my scheduled appointment, for the most part my experience with the staff and level care i’ve received has been good. i have insurance and they have always been clear and aboveboard in explaining any charges not covered by insurance. i am baffled to read the negative reviews as I have had really positive interactions with the hygienist and support staff, and usually I also get checked by Dr. McDuffie, herself, and I get the sense that they remember me and my specific dental needs from visit to visit. They also usually ask me what music i prefer to listen to during my visit, which i appreciate.

The people are very nice and the dental work is usually quite good. I had a bad experience on my last cap. It took three visits to get it right so I changed to a dentist who makes the caps in the office so I can get it all done in one visit.
They send too many reminders for appoinments. I would get an email, a text message and a phone call.

I went to McDuffie’s practice for about 8 years. At the beginning, service was good and you felt like they wanted to do a thorough caring job. As time progressed, they became more of a busy «factory» and I saw less and less of Dr. McDuffie. Two years in a row, I did not see her at all. She was out and her sub, an elderly gentleman, literally spent less than 30 seconds on my annual dental checkup. I no longer use their services and am much happier with my new Dentist. I do not recommend Dr. McDuffie.

So, I was having some major dental pain and was turned off from my previous dentist, I decided to try Dr. McDuffie-​Watson after getting numerous good referrals for her. I am also a VERY nervous dental patient due to previous bad experiences. I went in shaking like a leaf and came out with all smiles. I would recommend this practice to EVERYONE I know in Durham! Great friendly staff and very gentle! I will certainly continue to go to this practice.