This is sort of a creepy store, especially increasing in creepiness as you get up to the third floor(housewares, linens, etc.). It’s not particularly well-maintained; frequently there are items of clothing simply laying on the dirty, dingy carpets and products shoved into areas that are clearly not designated for them. With the staff it’s really hit or miss… some of them have been there forever and seem to not really give a sh*t about helping customers while others are incredibly friendly and helpful. Most of the associates in the cosmetics and fragrances section are downright hostile, pushy and rude, while the associates in the men’s department and the children’s section are super nice. It’s sad to see such a dirty, unkempt store that could probably do much better financially and aesthetically with better management.
Bill M.
Évaluation du lieu : 3 East Brunswick, NJ
I’ve been shopping at this Macy’s since I moved to East Brunswick in the 90s, and it’s both convenient and – if you time your visit to a sale and when you also have coupons – pretty cheap. I know my fellow reviewers have been down on this location, mostly because it seems to be the forgotten outpost of the company, but I have yet to run into a salesperson who wasn’t polite or went out of their way to help me. On my last trip the woman ringing me up made sure I got access to all of the discounts, including those for which I wasn’t aware I was eligible, and even ran over to another section when she realized she couldn’t remove the security tag on my new Nike shorts. So, it’s right by the house, has some good filler items to address gaps in the wardrobe(like the workout shorts mentioned above), and you can score some good deals if you time it right. 3 stars? Yeah, the place is OK in my book.
David S.
Évaluation du lieu : 2 Freehold, NJ
Store is nice always very clutterd and it’s impossible to find help in the whole store. If you know what you need it’s fine the prices ar reasnable
Bruno F.
Évaluation du lieu : 4 South River, NJ
What is going on here? Macy’s only has one review? Anyway, I stopped in their watch department and met a fabulous sales person. She looked exhausted from the non stop shoppers this Christmas holiday. I have to say, she was making that money! She helped me pick out 2 Michael Kors watches and 2 Michael Kors purses. She came out from inside the counter to help me in another department. I thought that was great. She gave me her honest opinion about the products because she knew I was picking out items for my employees and it was going to be tough, being two males and two females. Any discounts she could apply, she tried them all. I really appreciated that. I will be back to visit her soon on the next purchase.
Christopher K.
Évaluation du lieu : 2 East Brunswick, NJ
An extra star for never being crowded. And why should they be? This store is the ghetto shell of its former 80s and 90s self. This is where all the clothes that they can’t sell at others Macy’s’ go to die on the sales rack. I come here only because it’s nearby and only when I need the most basic of things — and even then I feel lucky if I find something. The one thing I will say is that the staff in the men’s department are always very nice and helpful. They seem happy to have someone in the store that they can talk to to help pass the time. Seriously, what the hell happened to this place??? How did this whole mall go so far downhill???