Midas

We went here because the wheel of our car started shaking when it went over 50 mph.
We know FOR A FACT that it is because our tire needs to be replaced (the problem started occurring as soon as the flat was patched up).
We were told the 2 front axels need to be replaced at $ 250 a pop. Nothing to do with the shaking of the wheel.
What a rip off spot! Shady Mcgrady!

Zero Stars!!! I went to this Midas location because I had a coupon for an oil change. While I was waiting for my car, the mechanic brings me my air filter and tells me I need a new one. I am completely unfamiliar with stuff like this, and should have gone with my gut, but I said okay. After they were finished with my car, I noticed they recommended I get another oil change in 3000 miles. I may not be savvy enough to know when to say no to an air filter, but I definitely know that the suggested rate for an oil change is every 6 months or 5,000 miles. Clearly, they saw I was a sucker and tried to run with it. When I got home, I looked up articles for when to replace an air filter, and I’m certain I didn’t need a new one. Also, when I was checking out, i saw the guy switch the cable from one card machine to another. Maybe I’m paranoid now, but I will definitely be watching my account. Do not waste your time at this place!

Surprise, surprise… My car recently started making a grinding noise and a trusted mechanic that fixed it stated it was my left front wheel bearing, and that my right front wheel bearing is giving out. The mechanic friend stated the wheel bearings looked like they were the stock wheel bearings and needed replacement simply because of wear and tear from normal use after several years — then I got home and checked my receipts and saw that I had my wheel bearings «replaced» by this Midas a few years ago… I find it highly questionable that new wheel bearings installed by Midas only lasted me 20−30k miles before giving out…
Are these guys at Midas even fixing anything? Or are they just sitting around playing games on their phones and spraying WD-​40 on the parts that are making bothersome squeaks and grinding noises that customers are bringing to their shop, and then giving it back to the customer only for them to need to return again and fix the same thing…

Busted Tire. Tried to Charge me $ 125 for a crap tire worth $ 75. Also tried to charge me $ 125 for an aftermarket TPMS sensor.
The Dealership is cheaper. I don’t understand how this place is still in business.

I came in today mainly to get a tail light fixed and figured I’d get an oil change, too. They tried to pull thee old «you need a new air filter» trick because I’m a woman, and I wasn’t falling for it. He brought in my air filter and it wasn’t even that dirty.
So I went to pay and I asked which tail light was out. He goes, «tail light? We can check that. Give me two minutes.» I said, «uhhh that’s the reason I brought the car in.» Complete idiots… Go somewhere else. No wonder there was no line.

⁰⁄₅!!! They charged me $ 88 to get my car checked out and then wouldn’t service it because it to close to closing time. Went over to pep boys down the street and they charges $ 50 to diagnose it and then would add that balance to the service! Stay away from Midas… Seemed like total scammers

this has gotten to the BBB. the BBB got back to me with a letter stating that the midas corp. has asked the owner to explain what happened and they were told by the owners that my brakes were down to 3 mm and that is why they told me to replace my brakes… well, they told me to replace my brakes AND my rotors, so more BS from the owners. I WILL NOT STOP NOW, I HATE LIARS.

I was at Toyota dealer when I called Midas. Dealer was quoting me a big amount for my car break service. Midas did the same job at much cheaper price. I highly recommend this shop for major car work.

I am just returning from this branch of Midas, to which I have been a loyal customer for over five years. I am livid and I will never go there again. 1) The guy comes back after the oil change and addresses my boyfriend who accompanied me, the loyal customer and registered owner of the car, and says that there are two problems. He leaves and returns again to tell me (he had to be redirected to me by my boyfriend) the problems are that the spring for the suspension is cracked in half, and my back brakes are bad. After dismissing me because of my sex, he decides it is appropriate to make me panic by saying «If God does not like you one day, it will be very bad» which would make anyone throw money at their problems, right? Then we try to figure out how we are going to pay «$ 6−700» by opening up a line of credit. After that didn’t go through, he then tries to negotiate by saying that he is going to order the spring part for about $ 300 + $ 75 labor. At this point, I am getting upset, as my infant was with us and was getting very hungry and we needed to leave. He is still trying to sell me and offers to get the part and give us a ride home. I declined, paid for the oil change, waited way too long for the receipt, then waited for them to bring the car back down off the lift, and when they brought the car to the front, the little mechanic whipped my car from a good 20mph acceleration to stop! OBSCENE. After diagnosing that there is a serious problem with the suspension spring, the brake shoes needed replacing and the drums needed to be ground down, WHY is it necessary to pull my car up so aggressively?! Are you pissed that I took an extra half hour out of your work day, or that you weren’t able to cheat me out of $ 700? Needless to say I will be filing a formal grievance with the company and branch owner. And I will never put up with this place again.

This Midas is SO BAD I never made it to the shop! I say skip this Midas and the one on Route 1 in N. Brunswick; they are owned by the same person and both shops have HORRIBLE customer service.
I emailed ahead for an appointment through the Midas website and I never got a response from the shop. Then I called the Midas main customer service line and complained and did not hear back from the shop after hours. Then I called the shop to see if they could squeeze me in and the person who picked up the phone had such an attitude! At this point I was done.
Luckily, I was planning a trip to see my parents in DELAWARE so I called a shop down there and it was like night and day. The guy was super nice, even agreed to take my NJ coupon, and wrote me in!
I wanted the oil change before going on an extended trip but… I will travel for quality customer service!
I plan on calling back the Midas main customer service center and filling a formal complaint. Again, and pardon my caps: DON’T GO TO THIS SHOP and DON’T GO TO THE ONE IN NORTH BRUNSWICK.

If you are a WOMAN avoid this Midas AT ALL COSTS! I went in there for an oil change and to have my brake pads replaced. After about 45 minutes they tell me that my rotors need to be completely replaced because they are rotted out and cracked, they quoted me a price just under $ 500. I told them that was too expensive and that I would take my car somewhere else, they then tried to scare me by telling me my car was a death trap and a hazard on the road and they strongly suggested I reconsider and let them replace my rotors. I again, told them no thank you. About 10 minutes later they approach me and tell me that they can actually just cut my rotors instead of replacing them for half of the price. So now i’m supposed to belive the rotors that they JUST TOLD ME were just rotted and hazardous, aren’t that bad and can now be cut? They were obviously just trying to see what they could get me to pay for! So again, I told them no thank you and requested my vehicle to be taken off the lift. The salesman then proceeds to mutter «I don’t have time for this bullshit» under his breath, and pass me off to another salesman. After complaining about being CURSED at, another worker (not the one who cursed at me) apologized and told me that the worker was talking about something else, and not me. So after scaring me about the safety of my car, haggeling with me, giving me two different stories about the conditions of my breaks and CURSING at me, I finally get my car off the lift and took it to SEARS where the mechanic told me all I needed was a break pad replacement in the front and the «gunk» cleaned out of my rear breaks for $ 160!!! I WILL NEVER PATRONIZE A MIDAS AGAIN! WOMEN BEWARE!