Big Apple Barbeque & Fireplace

This place does everything the right way. It is so rare to get truly excellent service at a retail store anymore that when you get treated right it is a surprise. They have the selection, the knowledge and most importantly the right attitude about the customer. Bought a Big Green Egg there and I love the product. Also loved my conversations with the staff about the product. They have taught me a few tricks and they have every single thing that you want to enjoy eating outdoors. There are not enough Unilocal stars to give this place.

I used Big Apple to service and fix a gas fireplace that I bought from another competitor. These guys were so professional and corrected the issue that I had that was done incorrectly by the previous company. I highly recommend Big Apple for any fireplace needs.

I used Big Apple BBQ to service problems that I was having with my direct vent fireplace (that was installed by a competitor). The tech they sent solved a nagging issue and took time to educate me so I now have some knowledge to deal with problems if they come up again, which I really appreciate. On time, professional, courteous. I will use this company again.

Hands down, best and prime service in Big Apple. And forget the internet stuff for order a grill, they have very competitive prices and better service (e.g. the Weber monster came fully assembled!!!). They got that grill to me in Manhattan in like no time, super speedy. Thanks to Tony and Aldo for outstanding service and friendliness with a challenging customer. Unlimited recommendation.

Rude owner. Refused to show me the finish of the item I wanted to buy even though he did not have anything on display. His take it or leave it attitude was a huge turn off. Don’t bother with them, there are plenty of other places you can go to get the same products.

Couldn’t have gone any better. After shopping around many places and getting discouraged by pricing I came across Big Apple on the Internet. From my first call to Tony, to my first visit in the store with Joe and the last visit with both Tony and Joe everything was professional and courteous. Install went perfect. The installers where professional, courteous and left everything spotless. Thanks again. We will be back.
Robert and Kara Volpi

What a great experience! It was finally time to buy my first Weber Grill & I wanted to see some diff choices — They had a really nice showroom, everyone was very helpful, and they knew all of the grills & features inside & out. I have to say that I was really impressed with the delivery experience (which was free and the free assembly prior to delivery). The guys were flexible with my schedule, they called the day before to confirm the delivery, and most importantly they arrived on time. The delivery guys handled a tricky flight of steps for me and got it right into the backyard! It was a bit of a challenge but the guys didn’t complain & handled it like real pros! My new Weber (Summit E-​420– AMAZING) fired right up & was ready to go! Overall everyone at Big Apple was very nice & totally reliable! Amazing new grill just in time for the 4^th!!!

We went looking for advice on our first grill and ended up here today. From the moment we walked in the door the staff were super helpful and took us through all the different grills that met our criteria. Ah hour later we walked out having ordered a Webr charcoal grill which they are delivering for free next week.
I can’t say enough good things about this place. Simply awesome!

Truth be told, this is the first time I have written a review on Unilocal.We had been looking for a grill for many months and ultimately decided we needed to go to a showroom and take a close up look at some options. We were reluctant initially to drive from Brooklyn to East Elmhurst, but upon arrival at Big Apple, it was immediately obvious that we had made the right decision. The showroom was huge and the grills were very nicely merchandised. Joe and his team could not have been more professional and knowledgeable. I would tell anyone in the market for a grill to definitely visit Big Apple! Like many other reviewers, I would also give the overall experience an A+.

If you are in the market for a grill this season, this is the place to go to.
Went yesterday to purchase a new grill for the summer. I was excited to learn of their new location on Astoria Blvd, as it’s closer to me than their old place on 42^st.
The staff was kind and friendly from the minute I walked in there. It was early afternoon, and two hours later, I had a brand new grill set up in my backyard. Not only were they quick in getting to me, but the guys who dropped off my grill both set up and tested it for me (sans food). I honestly couldn’t ask for more from them, and I’ll be happy to shop there for accessories and more propane in the future.
Five stars!

I work in property management and these guys are professional, RELIABLE, trustworthy and honest. It was a pleasure doing business with them and I recommend them to anyone!!!
They did great work for me and got my fireplace up and running!!!

Wonderful service! Called at 6.30pm on Friday night, delivery the next morning at time that was convenient. Very friendly on the phone, and only charged us once they knew they could get it done. A+

This is an amazing shop and had exactly what I have been coveting for years: The Big Green Egg! Not only was the owner Joe super friendly and helpful, he was also very knowledgable about the Egg itself and how you use it. Its a bit different from other kettle grills and takes some know-​how and practice to use. He had all the ‘egg’cessories one could want and they were very prompt with their delivery to my house and assembled it for me as well. If you are looking for a great place to buy grills, charcoal and accessories for backyard cookouts, look no further than Big Apple BBQ!

Fantastic place to buy grills, wood chips, BBQ sauce, grilling cookbooks, etc. They also sell pizza ovens and outdoor kitchens. I got my new gas grill delivered the next day, with free delivery and set up! They provide propane refills, and can also deliver propane tanks to your home. Excellent customer service, best prices, and knowledge sales staff. I’m so glad I chose them.