The Home Depot

Went to the Home Depot to buy plumbing supplies and was so happy with the customer service. There was a guy with a green hat I think his name is Rob. There were a few people waiting on line to talk to him. He was friendly and answered my questions.
I would have given this review 5 stars, but it took a long time to find a customer service rep. The employees were standing in the corners gossiping instead of working.

I live less than .6 miles away from 2 different HDs and this is the better one. The other one in Northern Blvd (which is even closer) is bad coz there’s a bunch more people there compared to this location. It’s most likely due to it being accessible to subway riders. Since this one is further from the subway im assuming most people who go here are ones who 1. Have cars or 2. Live nearby.
The store looks like evey other HD. The staff are excellent. 2 staff members in particular help me with my purchase. I didn’t get the young lady’s name fixing stuff by the detergents while i asked about hand truck closeby. She helped me twice with two different questions i had for her (while she was up the ladder sorting stuff at the higher shelves). The other awesome staff was Farhad, who was at the checkout counter. After signing up for email alerts to avail of a $ 5 discount (do it if you want discounts) 5 minutes before checking out, he helped get us our discount even though the promo code from the email said there was none (totally HD’s problem!). He didn’t have any issue giving us our discount. I hope all HD staff are like these 2 great people. They deserve a really good Christmas bonus (it’s holiday season as i write this)!

We decided to stop by this location when we were around the area to pick up some paint & some other home improvement stuff that we need. Everything else inside is just like any other Home Depot location. The staff here is friendly & helpful.

Tried to buy an AC and have it installed. We needed to come to the store twice to finish this process, even after they did the required $ 69 preinspection at our apartment. Both times in the store, the associates couldn’t figure out how to add the installation to our order, and we spent at least an hour each visit. At the end of the second visit, they told us we’d have to come back a third time! People move so slow here and have no idea what’s going on.

At best, this place is «meh».
The employees are nice enough, especially at the Pro Desk, but a lot of people don’t seem to know what they’re doing, namely in plumbing.
My father and I went in there to buy a shower pan. The picture showed it came with a drain but no drain was inside. One of the plumbing guys convinced my dad that the shower pan required a separate drain purchase and we spent 45 minutes looking for one that fit, to no avail.
In contrast, I went to Huntington the following day and found out the drain indeed comes with the pan, they just like to take the drain from the box for whatever crazy reason.
Overall, I do not enjoy coming to this Home Depot, but I feel it’s not so bad that I would give it 2 stars. I’ve been to worse Home Depots.

Nothing outstanding or offers a better service but they had what I needed.
I came on a week day after 4pm, there was definitely less employee than what they need compared to the amount of customers.
Large parking space and also many flowers and plants compared to the ones in Brooklyn.
Also I realized that some items might be slightly cheaper than the Home Depot I go in Brooklyn.
Not amazing but nothing is negative.
I would come back here if I need something next time!

AMAZING customer service experience. My hope is that management will read this review and recognize employees accordingly. My husband and I went to this location today to buy patio furniture. It was toward the end of the day, and we were wondering how, if we found something, we would get it home. We were not looking forward to renting a truck but were willing to do so if it became necessary. We were greeted by Wendy, and later by Angela, both of whom went out of their way to find the set that we wanted. They were terrific and treated us like the only customers in the store. We had some questions that required the assistance of their supervisor. Kanika came over, and not only did she go out of our way to help us, she saw to it that we were able to have our set delivered to us this evening. This was not easy to do, as all but one driver had gone home for the day, and this driver was scheduled to go home too. Carlos, graciously agreed to deliver our furniture, and did so in a professional and friendly manner. Thanks to Kamika, Wendy, Angela, and Carlos for going above and beyond to make our shopping experience a pleasure. We will take our business to this location whenever possible

I had the best experience in this store today! I went into the store to get ice melts/​rock salts for the snow that’s coming this weekend. I was just scratching my head as to how me, a little Asian girl, is gonna lift this 30-​lb bag. And then a friendly voice approached and offered to help. It was a female store clerk who just happened to walk by. I thanked her and then pushed the cart towards my car after paying at the register.
Just as I came near my car in the parking lot, another store clerk, this time a gentleman offered to help with the bag again! I was just so happy! And then just as I was going to reach the bag to lift it with him, he said «don’t worry about it» and lifted the bag all by himself!
All in all, best Home Depot experience ever. And most of the store clerks here are knowledgable and helpful! Thanks again!

Makes you long for an old fashioned hardware store

Do-​it-​yourself home improvement projects do not appeal to me. Not in the least. However, I will say that visiting this Home Depot is a pretty painless experience. There is never a line to use the Self Checkout machines. It’s relatively easy to locate the staff. They’re friendly and try to help you out.

Absolutely the worst Home Depot location. I am accustomed to Home Depot employees being unknowledgeable on there products, but this is a new low. Majority of the employees here do not conduct themselves in a professional manor, lounging around the business as if they were on the corner of the block hanging out. I have seen employees more engage with there own conversations with each other, then helping customers. What job is better then this they get paid to gossip with each other. They need a new staff this location has potential, they need to start firing & throw out the trash!
The location itself is always empty with a huge parking lot right next to a bed bath & beyond. FYI don’t even try to bother getting your keys made here, first you need to find a employee that is not gossiping with another employee (when you approach them they give that look *You don’t see me having a conversation with my fellow associate*). Then you have to make sure they even know how to use the key machine…

They don’t carry everything in this store!
I waste so much time coming here and looking.
Then waiting for an associate to come help who never came just to tell me to me to try another shop.
All I needed was a simple wall timer.
Wasted my time and gas coming here.
:(

This Home Depot location has a private parking lot, everything here is very organized and overall a very clean Home Depot. The reason for the 2 stars is due to the employees, they rather talk among themselves or try to hide so they don’t have to deal with customer service. The worst part is when you do find someone to help you, you will be lucky if they ain’t as lost as you are. What is the issue with the male workers wearing there jeans correctly, instead of half way down on there behind. It’s give a visual effect like they just took a major dump in there pants. I hope a manager reads this review and puts there employees in check.

Is half a star a choice?
We wanted custom blinds for our new apartment so we decided to go to Home Depot to check out their selection. In the back of my mind I thought blinds to go was a better choice but seeing that HD was less than a mile away I figured we would go there instead. As we walked the aisles we noticed that our measurements fell short to the standard blind sizes so we had to order custom blinds.
We needed 4 windows total and the living room is a double so one long blind would suffice. We selected all the options, colors, sizes, and the total was near $ 350ish. They told us that it would take 2 – 3 weeks to deliver to the store. I picked them up, carried them to the apt, opened them to only find that the length and width were reversed on our living room blinds and one of our of our bedroom blinds was defective. Went back, re-​ordered living room blinds waited another 20 days, went back again to reorder the defective blind which was our third trip. waited 16 days, finally opened the last package and to no avail, the size was right but, instead of the twisty pole to open/​close it came with a cord, not matching our existing blinds but it fit so we figured, fuck it.
That entire process was such a pain in the ass you have no idea. Not to mention, every time we returned and reordered, we ended up paying more!!! Mind you we live in jackson heights and parking and re-​parking our car after every trip was a nightmare! I don’t see how they could mess up our order as everything was entered into the computer screen while we were there. Smh, next time I will go with my gut and go to blinds to go.
The plus side of that Home Depot is the location, parking lot and the staff was actually friendly. The shopping cart guy was really nice and always said hi to us.
Ps. Do not try calling the store, you will get transferred to about 10 different people, workers that make minimum wage do not care about answering the phone or directing you to the proper department but I don’t blame them.

most home depots are deserted when you’re looking for help… this one actually as friendly and knowledgable staff! when u can get a hold of them, that is. but this one is smaller& less crowded than the HD on Northern…
this also means they dont stock as much so check before coming out…
i recently discovered the buy& pick up at store option on the HD website& i LOVE it!!!

It’s really hard for me to write this review in a kind manner at this point!
So two days ago I buy $ 250 worth of outdoor solar lights, I get home all excited to fancy up my backyard and FOUR boxes had broken products and 2 boxes had missing parts, ok I’m already upset that I have to return this stuff. Now I go back the following day (today) and return those boxes and get new ones and also grabbed a spinning disco ball because my 3 yr old was in love with it, so we get home and my baby is excited to put on her new spinning lamp so we put it together, plug it in and guess what Unilocalers ?! The damn thing isn’t spinning ! So not only do we have a disappointed adult from the previous day but now I have a screaming 3 year old crying cause her spinning awesome star light isn’t spinning !
It’s easy to say I’m am DONE with this location! I don’t have enough time in my life to waste on purchasing bad/​defective items and returning them, they need to stay on top of their merchandise better and better management, I mean what are the chances I get so many things in two days that are either not working, broken or missing basic parts ?! C’mon now !
Get with the program dudes ! Btw I’m writing this review and still haven’t opened the boxes of the new solar lights I purchased today ! So who knows what kinda disappointment I’m going to face when I open those ! Ugh so frustrated right now !

First of all, Unilocal needs to get it’s act together with mapping because the current map of this home depot location is waaaay off.
Having said that and having been going to the Bed-​Stuy home depot for years, this place is like a dream. I actually get swarmed by people asking to help me. Some of them are even knowledgeable.
I hope this keeps up. This is easily the nicest and best home depot around. Too bad they don’t stock everything here or rent tools because it’s a smaller store.

I loathe Home Depots. They used to be filled with knowledgeable craftspeople, but are now overrun with employees who seem to embody the «depot» more than the «home.»
This place isn’t bad.
As you will likely see in other reviews (including mine), the Home Depot on Northern Blvd. is a place where happiness goes to die. It is atrocious. Here, you can usually find someone to help you. The people who man the cutting/​mixing/​service stations throughout the store tend to know their stuff. And they have not replaced 80% of the cashiers with non-​functional auto-​check out machines.
Between the large parking lot, small lines, and Bed, Bath & Beyond next door, it’s hard to think of what the average apartment-​dweller couldn’t find in this shopping center.

Wow, Makita drill set for $ 99?! Love black Friday sale!
It’s tad crazy driving in and out here as traffic can be a nightmare but compare to the northern blvd this place is heaven. Anyone into hardware or feeling like a «dude» be sure to check this out.
*if you have to bring GF or wife, BBB is next door and shares the parking lot…

4 stars for being way, way better than the nearby Home Depot in Long Island City. This one is tucked away with a Bed Bath & Beyond, which I never really thought about before, but it’s actually quite a winning combination.
The line for mixing paint moves at a reasonable pace. The self-​checkout scanners actually work. The guy who sells custom doors really knows his stuff — my boyfriend and I got stuck talking to him for 30+ minutes, but he was very friendly and helpful, which is more than I can say for the employees at the LIC location. I have vowed to only return to this Home Depot when I need to pick up hardware-​related items.