Vitality Spa

I was a little scared by all the terrible reviews but I really liked this place. The outside looks a bit rundown and there’s no parking lot, but the massage room is really nice. The staff were super nice. We got 2 small bottles of champagne, chocolate and a plate of strawberries and blackberries. The massages were excellent, I got exactly the right amount of pressure. I would definitely go back.

I bought a couples massage and it was absolutely AWFUL!!! All I wanted to was relax and enjoy a quiet intimate moment with my fiancé and his masseuse kept yapping and talking to him the whole time … LIKE SHUT THE FUCK UP ALREADY… My masseuse who was a guy was BRUTAL… absolutely clueless on how to give a massage … SUCH A DISAPPOINTMENT !!! Stay Far away … Wish I can get refunded !

After reading some of the reviews I was very worried about booking an appointment, but I’m glad I did. This place was great. My friend and I went together. She got a massage and I got a facial and both services were exactly what we wanted. The woman who did my facial did an amazing job. She took care of the problem areas and gave me a mini massage in the process. My friend who got the massage loved her massage as well. This place had great service and was very affordable. I will definitely be back.

This is a joke! I went once and had a massage and thought it was good for the price so I bought a groupon! I left several voice messages with time I needed and my Info if I received anything back the voicemail would say «please call us for appointment» it eventually expired I contacted groupon they said they would contact them and I got a voicemail asking what I needed. I called back and still nothing. I rarely write back reviews but I wasted 60 on a groupon and never got a service. It’s disgusting they keep getting money and nothing is done about their poor service. They refuse to return calls!!! Do not even bother!!!

I’m giving Vitality a tentative 4.5 until the next time we go as I don’t always like to dole out an initial 5.
I purchased a Couples’ Massage for my mom for either her birthday or Mother’s Day. I can’t remember because one week it’s her birthday and then typically the following week it’s Mother’s Day. But anyway that’s besides the point. I got her the Couples’ Massage because I get to go too. Plus she is less likely to go alone.
First things first I started to get nervous after these reviews started pouring in how they were unreliable. We did not experience any unreliability here. Someone also said they need to learn how to speak English. Well that’s funny too because there was absolutely NO way a language barrier here. Yes the spa and outside was a little noisy. Yes the siren went off for the Fire House. But by jove… Things happen and we both enjoyed our massages. So much so that they offered us the Groupon price to come back again and we took it! We were also told we can refer people and they will get the Groupon deal as well.
Yes the place is nothing to look at on the outside but the massage was wonderful. I felt very relaxed afterwards and figured out that it was much needed.
So take what you want from this review. My mom and I both agreed upon coming back and giving it another whirl.
PS — HAPPY 170! :D

I would give this place 0 stars if that were an option. It is impossible to get in touch with them to make an appointment, and when you finally get someone on the phone it does not get any easier. They do not speak English, are incompetent, and unprofessional. Do not waste your money or time

Save your money. This place is terrible. Don’t buy the Groupon or the Amazon Local deal. You’ll never get to use it. They don’t answer the phone and don’t return your call when you leave a message.

This place is TERRIBLE! DO NOT GO! JUNE 2015! I purchased a groupon for this place. Called over 10 times over the course of four days to schedule an appointment but my calls were never answered. Went in person to finally schedule an appointment. Was offered a time slot the next day until I notified the rude receptionist that I was using a groupon and immediately my appointment was pushed back an additional two weeks. She then gave me an attitude once I requested a female masseuse! The receptionist Lucy was rude, condescending and completely unhelpful to the point where she made this first time customer feel belittled and unappreciated. I immediately called groupon at the office to request a full refund! This place is a whole-​in-​the-​wall. Do yourself a favor and go elsewhere.

I just got off the phone with them finding out when the earliest appointment I could make was. Considering I’ve bought a groupon for massages before and couldn’t get in for 3 weeks. Anyways, I wanted to purchase two separate massages because I like being alone in a massage and find it strange to do a couple massage with your mother. Well… the person on the phone automatically accused me of trying to save money by purchasing 2 separate vs buying a couples massage. Which is funny because I didn’t realize it until she mentioned it and basically thought that was entertaining. Anyways, then she got even more rude, and is there only one massage therapist in this place, cause she made it seem like they wouldn’t EVER be able to schedule two massage at the same time EVER unless I bought the couples massage. Which is funny because you would need two massage therapists for that too. Hmm… If you’re going to be sore about people purchasing groupons, don’t do it to begin with.
If you haven’t read Mr. Leo W.‘s comment I highly suggest reading it. It’s definitely THAT kinda place. Not worth my time even if I’m only spending $ 35

Went last night for a couples massage at this spa. Called to confirm my time and was told they were running behind if I could show up 30 – 40 mins pass my time. Agreeing to this, we showed up 30 mins pass my original schedule time.
Once arriving, we were told we were in fact 10 minutes late and our couples massage, that last for an hour, would be CUT DOWN TO 50 minutes because it’s our fault we were late, and they had an appointment immediately after us so they couldn’t cut into their time. I wasn’t even asked if I wanted to reschedule. I even explained that I was following the request that they had asked for the phone.
After agreeing to the 10 minute cut off, I just wanted to relax and enjoy our massage. We were brought into a room that looked as if they hadn’t cleaned up after the previous clients, which was another red flag. We were asked to unclothed ourselves. Not 5 mins had passed by and one of their workers came into the room, as we were all ready and unclothed. We were asked to please get clothed and reschedule because the appointment that would come after our time, arrived 30 mins earlier than their time and they deserved to go first and couldn’t see us.
Not one apology was given, nothing. The establishment was anything but relaxing and calming. The workers were cursing and being unprofessional in front of their clients. This is a definite NO. it gets 1 star because that’s the lowest you can give. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE

Great massage from Monica! Bought a Groupon for $ 40 hour massage and what a deal it turned out to be! Monica was very sweet and professional. Yes the place is small but people must understand that massage therapists do not make a fortune and finding an affordable space to rent is difficult if you don’t work for a large fancy spa or chain such as Massage Envy. Most therapists even rent a small room in an office building or work out of their home so Unilocalers need to relax a bit on the size of the office. I thought it was cute, clean and professional. It’s just an old house.
Getting back to the actual massage… Monica was great. Gave me ample time to undress and get situated. Super soft blanket covered me and music was relaxing. She had me inhale an essential oil on her hands to relax me before commencing and I loved that. She was very thorough and paid attention to all areas equally. I wish I would’ve told her that I’d like my head massaged as that is where I hold all my tension but I didn’t and that was my fault. I’m not a talker when getting a massage and she picked up on that and only spoke to ask me if the pressure was ok. I loved that. What I give her a lot of credit for is not mentioning my tattoo sleeve when she got to that arm. I can tell that she spent a little more time on that arm and was checking it out but mentioned nothing. Stayed professional and I respect that. Offered me water at the end of the massage to flush out toxins. She even offered me the $ 40 Groupon price next time I book with her so that sold me on the place! I WILL be back!
* Side note: the only thing I would’ve changed was the volume of the music. If it were turned louder, I wouldn’t have been able to hear the cars driving by outside or the tenants walking around upstairs. Not a total mood killer but would make a big difference. ;)

I got a good deal for a couples therapy on Groupon, I saved about $ 60 or so. For the money I paid, the massage was very relaxing and worth the money. Had I paid full price for the service I would’ve been a little disappointed, so I was content with what I actually paid.
To begin, its a small facility and it’s nothing fancy. If you are someone who likes a big spa with amenities and looking for something lavish, this is not the place for you. The place does seem outdated but I came for a massage not for the décor. We were led into a room with two beds and were told to undress. The polite lady gave us time to unwind and lay down, she knocked twice before entering. Two women came in and put on some relaxing music. They were very nice and gave sufficient amount of attention to each component of my back, legs and arms. They chatted here and there with us without being overly talkative and asked if I wanted her to work on any specific areas.
By the end of our session, we couldn’t believe it had already been an hour. When I got up, my back felt amazing and I felt very relaxed. The ladies were great and gave incredible service.
The reason I did not give 5 stars is because on my Groupon, and even on their Valentine’s day special, customers were supposed to be offered champagne and chocolates and we were given neither. And although the massage room was not overly crowded and felt like a good size, the facility itself is a bit small. Overall, worth what I paid. Would recommend for any first timers or someone looking for a bit of relaxation without any additional accommodations.

I am giving this Spa only 1-​star even though I never actually experienced any of their spa services. I purchased a Groupon to use at this Spa and had a very difficult time trying to make an appointment. I called several times over the course of 3 days during their working business hours (as posted on their website). The first two days of calling multiple times no one answered the phone and I was transferred to another phone number’s voice mail. Since the voice mail was not professional and only consisted of your typical standard automated machine greeting of repeating the phone number you called and asking to leave a message after the tone, I was skeptical and did not leave a message. On the third day I finally got someone to answer the phone on my second attempt. Success, or so I thought. I attempted to make an appointment for a couples massage but the woman told me that she didn’t have her appointment book with her and recommended that I call back in an hour or two. Everything about this place seems sketchy and I question the quality of massage they are capable of.

Terrible! I bought a groupon for a facial. I doubt they have any training at all! Dirty and not relaxing. They used kitchen sponges to clean my face after smearing it with honey?! Instead of massaging my neck and head, like all other facials I ever had, they rubbed my hands for a minute with lotion? The extractions were so intense that I had puffy red spots on my face for 2 days. There is no parking lot. The one gallon Poland Spring jug in the waiting room with plastic cups doubled as the water source for my steam. After all this they had the nerve to solicit me for another facial and hand me a tip envelope!!! Beware!!!

Had a living social deal for a couples massage since valentines day and finally got an appointment a week before it expired in June.
It was my first massage as well as my boyfriends and we had a great experience. There were just a few minor disturbances such as the man mowing the lawn next door or the lotion bottle making a squirt sound and my massage therapist kept sniffling. But there was nothing wrong with my massage, it was very relaxing and it felt great. They had cups of water and bananas waiting for us when we got out and they offered us a deal for another couples massage. We would like to go back, it’s just a little expensive for us right now.

HORRIBLE! Trying to book an appt since Feb. the hours make it impossible. The place is not great looking it def needs updates. The banging of the heat kicking in at the end of our massage was annoying. But since my husbands therapist left twice to adjust the heat I should have known it would happen. I had a young girl, Jen. I’m not sure if its inexperience, maybe she’s a student that hasn’t completed school or if she is just bad. I actually have more back pain now then I did when I went in for my massage. Not worth the group on price. ($ 80 for a couple) There is no point in even filing out the paperwork. Besides the fact that it doesn’t ask you the most important and common questions for a reputable spa, such as injuries and any medical conditions they don’t pay any attention to it. I said I needed to focus on my lower back but instead She spent 35 min on my head and neck and 5 min on my back, legs and arms. I told her I recently fractured my left shoulder and she felt a good way to help that was to pull on it. My back is in such spasm right now that I actually have to put a heating pad on it to hopefully fix the damage that this massage did. They also did not have a leg pillow for me (a routine item for all massages) yet they had one for my husband. The location is bad. It’s next to the firehouse so you hear the trucks going in and out. All honesty save your money.

Went today as a LivingSocial deal… $ 70 for a couple’s 1 hr massage. pretty good deal. Took my mom. Clean & professional & you get your money’s workth.
Only negative There is a fire house next door and their sirens went off a lot. Not relaxing at first.