Sleepy’s

We bought our last mattress from the Sleepy’s in Canton (about 5 years ago) and had a good experience so when it came time to buy another mattress we went to the store in Walpole, MA (since that was closer to our house).
We chose a mattress (with life time warranty) and were unsure about the box spring since we had a bed with the wooden slits and the box spring would have made it to high. Our sales guy said that he would add the box spring to the order and if there was an issue to just call back and cancel the box spring, and that it wouldn’t effect our warranty. The next day i returned to the store to tell them that i did not need the box spring. However, our sales guy had the day off and the manager was in store. When i explained the situation he said that w/​o a box spring there would be no lifetime warranty and suggested i buy the lower height box spring. Also, i had a question about them charging me for 3 removal items when there was only 1. He gave me a story about how that’s how they had to do it on sale mattress,
Now comes the delivery day, and the guys are perplexed as to how high the bed will be with the box spring. I explained the situation and before they took anything out they had me talk to the headquarters and she said that what the general manager told me was not the case (i.e. warranty), and that i should not have been charged for 3 removal items since there was only 1. So all in all, the manager at the Walpole store took me for a ride and took advantage of the situation. I would not go back to the Sleepy’s in Walpole…
I know each store is probably individually run, so hopefully this is not a common practice among all Sleepy’s…

I went to sleepy’s in walpole on 3÷10÷15 because i seen a sale saying 299.00 for a mattress. When i went in and asked the guy he was very loud and made me feel low in front of ppl that were in the store. Telling me i need to at least spend 399.00 to get a modern mattress, he said for 299.00 i will get a old fashion mattress. Not everyone is rich and can afford to spend thousand of dollars on a mattress. When he ever told me he was the district manager of 5 of there stores i just walked out. I guess i will just stay with my old fashion mattress until i can afford a better one. Ps Everyone in the store didn’t need to know my business.

Sleepy’s Walpole is pretty good. Came here today looking for a specific mattress I had wanted to see if they had it in stock or for a good price. Ends up since I checked Unilocal before going (I probably would’ve gone to Dedham if they hadn’t had bad reviews in the first place). Ends up to get what I wanted I had to go to Dedham… and so I did. Great experience and I would recommend the Sleepy’s company to anyone. All of the bad reviews are from the WAY past!